More stories

  • in

    Flight cancellations persist after IT outage

    Air travel disruptions persisted on Saturday as carriers worked to recover from Friday’s IT outage.
    More than 2,800 flights were canceled worldwide on Saturday, more than 2,100 of them in the U.S., according to flight aware.
    The sudden outage sparked chaos in airports around the global with thousands of travelers stranded.

    The United Airlines terminal on July 19, 2024 as a global technology outage affected LAX airport in Los Angeles. 
    Myung J. Chun | Los Angeles Times | Getty Images

    Flight cancellations and delays continued on Saturday as airlines worked to recover from a global IT outage sparked chaos at airports and for other industries a day earlier.
    More than 2,800 flights were canceled on Saturday, with over 2,100 of them in the United States, according to flight-tracking site FlightAware. More than 8,600 U.S. flights were delayed.

    On Friday, more than 5,000 flights were canceled worldwide, with about 3,400 in the U.S. Nearly 13,000 U.S. flights were delayed.
    The disruptions on Fwere similar to severe weather like a winter or tropical storm but airlines had no time to prepare for the outage, leaving them scrambling to accommodate customers ahead of a summer weekend.
    A software update from CrowdStrike that went awry led to a major outage of Microsoft systems for businesses around the world.
    Delta Air Lines canceled about 36% of its Saturday flights up from 32% a day earlier. Airlines waived fare differences and fees for affected customers.
    American Airlines cancelled just 44 flights on Saturday, or 1% of its mainline operation, down from 11% a day earlier, the fastest recovery of the major U.S. carriers.

    “Our customer is at the center of everything we do, and we thank them for their patience as our team worked together around the clock to return to normal operations just one day after the global outage,” American said in a statement.
    About 15% of United’s mainline flights were canceled on Saturday, down from 22% on Friday, according to FlightAware data.
    “Most of our technology systems have been restored and our reliability is improving, although we will continue to see cancellations and delays this weekend,” United said.
    How much customers with impacted flights will be reimbursed for additional expenses like meals or hotels depends on the airline’s specific policy.
    But customers are entitled to a refund for a canceled flight if they do not choose to travel on an alternate flight or accept a voucher.
    “I am hearing reports of some airlines only offering flight credits to passengers for cancelled flights,” Transportation Secretary Pete Buttigieg said in a social media post on Saturday. “Let me be clear — you are entitled to get your money back promptly if your flight is cancelled and you don’t take a rebooking.”
    — CNBC’s Rebecca Picciotto contributed to this report.

    Read more CNBC airline news More

  • in

    ‘Just buying, buying, buying’: What the recent small-cap boom suggests about the appetite for risk

    The money flow into small caps may not be a rotation from winning growth trades.
    Dave Nadig, ETF journalist and financial futurist, sees investors “just buying, buying, buying.”

    “What we’re seeing is a diversification trade,” he told CNBC’s “ETF Edge” this week. “We’re seeing flows into everything, and that to me means people are looking to get a little bit broader in their exposure which is smart in an election year.”
    Nadig contends broadening exposure in portfolios helps absorb volatility in the months leading up to presidential elections.
    “[Investors] are now, for the first time in ages, buying value, buying some of these defensive sectors, buying small caps. But they haven’t stopped buying the other things as well,” he said. “I think this is money coming in from that giant bucket of money markets that we know is sitting out there.”
    When it comes to the small-cap trade, Nadig thinks it’s too early to determine whether the upside is sustainable.
    “If we have a sustained rally in small caps, and by sustained, I mean, like we have two or three months where small caps of all varieties are clearly beating the pants off large caps, then I think you’ll see a ton of money chase that performance that always happens,” Nadig said.

    “If what we’re seeing instead is just a re-diversification trade, I think you would expect this to sort of bobble along a little bit here for the rest of the year,” he added.
    The Russell 2000, which tracks small caps, fell 0.6% on Friday. But it outperformed the Dow Industrial Average, the S&P 500 and the Nasdaq Composite. Plus, the Russell 2000 squeezed out a gain for the week — up almost 2%. The index is now up almost 8% over the past month. But it’s been largely flat since President Joe Biden took office in January 2021.

    ‘I don’t suspect this big wave coming out of cash’

    Anna Paglia, who develops global ETF strategies for State Street Global Advisors, sees expectations for interest rate cuts as a catalyst for strength in sector laggards.
    “Investors are really getting comfortable with risk, and there will be momentum,” said Paglia, the firm’s chief business officer.
    However, she doesn’t see investors tapping into their money market accounts because people want cash for a reason.
    “Most of it is sticky. I don’t suspect this big wave coming out of cash,” Paglia said. “I don’t think that there will be this huge wave of investors coming out of money market funds and reallocating to the stock market or to ETFs.”

    Disclaimer More

  • in

    Flights grounded and passengers warned of delays amid global IT outage

    A slew of airlines and airports said Friday that their operations would be impacted on one of the busiest flight days of the year.
    As of 3 p.m. in London, 3,343 flights had been canceled globally, analytics firm Cirium said.
    Global organizations, including Microsoft, were left scrambling to restore apps and services used by a huge number of firms following a system issue at cybersecurity giant CrowdStrike.

    Crowds are seen building up at Suvarnabhumi Airport as a global IT disruption caused by a Microsoft outage and a Crowdstrike IT problem combine to affect users on July 19, 2024 in Bangkok, Thailand. 
    Mailee Osten-tan | Getty Images News | Getty Images

    Several airlines halted flights on Friday, while others warned of delays and service disruptions as an unprecedented IT outage impacted global operations.
    Early on Friday, cybersecurity giant CrowdStrike experienced a major disruption linked to a tech update. Organizations including Microsoft were left scrambling to restore apps and services used by a huge number of firms.

    Flight update and check-in monitors at airports around the world displayed the so-called blue screen of death, indicating a Microsoft system error. Images shared to social media showed a whiteboard displaying flight updates at Belfast International Airport in Northern Ireland, and a handwritten boarding pass for a flight with India’s IndiGo.
    “It seems that for the first time we are facing a real global blackout. … The disruption affected not only individual users, but especially large institutions such as banks (including central banks), stock exchanges, airports, paralysing operations during the peak holiday season and causing chaos in many other sectors,” Grzegorz Drozdz, market analyst at Conotoxia, said in emailed comments.
    Over 38,000 flights had been delayed globally as of about 5 p.m. ET Friday, with roughly 9,200 of those delays within, into or out of the United States, according to FlightAware data. More than 4,200 flights had been canceled, with roughly 2,650 of them U.S. flights.
    U.S. Secretary of Transportation Pete Buttigieg said Friday on CNBC’s “Squawk on the Street” that he expects the transportation delays to be smoothed out and “resembling normal” by Saturday.
    “The issue has been identified. It’s really a matter of the kind of ripple or cascade effects as they get everything in their networks back to normal,” Buttigieg said. “These flights, they run so tightly, so back-to-back that even after a root cause is addressed, you can still be feeling those impacts throughout the day.”

    A global IT outage is affecting airports across the globe on July 19th, 2024.
    Kevin Breuninger | CNBC

    Airlines across Europe, the Middle East, the Americas and Asia issued updates outlining the suspected extent of the impact on their flight schedules and wider services, with passengers advised to check their flight status.
    The U.S. Federal Aviation Administration said at 10:22 a.m. ET: “The FAA continues to work closely with airlines as they work to resume normal operations. Ground stops and delays will be intermittent at various airports as the airlines work through residual technology issues.”
    American Airlines said that as of 5 a.m. ET it had been able to “safely reestablish our operation.” The carrier also said, “We expect there will be impact to our flight schedule today, including delays and cancellations.”
    Delta and United both said they had resumed some flight departures but expected delays and cancelations through Friday. All three airlines issued waivers to allow customers to change their travel plans.
    Colby Black, 45, took the delays in stride, even though he wasn’t sure when his rescheduled flight to Los Angeles would take off.
    “It says 8 a.m. on the board, but 9 a.m. on my app, so who knows,” he said of the flight that was originally set to depart at 6 a.m. “I’m just tired. I want to sleep,” said Black, who woke up at 3 a.m. “But otherwise, yeah, it happens.”

    Travellers wait at check-in counters at Berlin Airport during an IT outage that has disrupted airline services here and worldwide on July 19, 2024 in Schoenefeld, Germany.
    Sean Gallup | Getty Images News | Getty Images

    In Europe, Dutch airline KLM said its IT issues had been “almost completely resolved” and that air traffic to and from Amsterdam’s Schiphol airport could be “fully resumed” after most of KLM’s operations were suspended in the morning.
    However, the carrier added that many flights had been delayed or canceled and that disruption would continue through the evening and into the weekend, with more cancellations possible.
    KLM’s partner carrier Air France said late Friday afternoon that its operations were “back to normal on the entire network,” after only certain flights to Amsterdam and Berlin were affected during the day, but that delays could not be ruled out.
    Germany’s Lufthansa was only “slightly affected” by the global outage, it said, with the biggest impact on Berlin, Amsterdam and Zurich routes. Low-cost German airline Eurowings, part of the same group, said it planned to operate around 80% of its flights, with most cancellations on domestic routes.
    During the morning, Swiss air navigation service provider Skyguide said it had reduced the capacity of Swiss transit traffic by 30% as a precautionary measure after it was affected by the disruption.

    Busiest day for UK flights

    U.K. carriers British Airways and Virgin Atlantic both said some flight disruption was expected on Friday.
    Aviation analytics firm Cirium said Friday, July 19, was set to be the busiest day of flights of the year, with the highest number of daily departures scheduled — 3,214 — since October 2019.
    As of 5 p.m. in London, 4,295 flights had been canceled globally, Cirium said, which equates to 3.9% of all scheduled flights globally.
    London airports Gatwick and Heathrow both said they were continuing to manageissues and delays were expected. Gatwick said the issues spanned “some airlines’ check-in systems and security, including eGates.”
    Self-check-in systems went down temporarily at numerous airports Friday, including Taiwan’s Taoyuan International Airport, Singapore’s Changi Airport and Hong Kong International Airport.
    Mainland Chinese airlines such as Air China and China Southern were not impacted as they use a different system, Reuters reported, citing state media.
    — CNBC’s Kevin Breuninger, Leslie Josephs and Ece Yildirim and NBC News’ Carlo Angerer contributed reporting.
    Correction: This story has been updated to correct a time reference. More

  • in

    Activist Elliott reportedly has a significant stake in Starbucks, in talks with management

    Elliott has taken a big stake in Starbucks, the Wall Street Journal reported, citing people familiar with the matter.
    It is engaging with management to find ways to improve performance at the struggling coffee chain, the report said.
    Starbucks CEO Laxman Narasimhan is under pressure to turn around the company after disappointing quarterly results.

    A Starbucks coffee shop in Amsterdam.
    Nicolas Economou | Nurphoto | Getty Images

    Elliott Management has taken a significant stake in coffee chain Starbucks and is engaging with management to find ways to improve the company’s share price, the Wall Street Journal reported Friday, citing people familiar with the matter.
    Representatives for Elliott declined to comment. The firm did not hold a Starbucks stake as of March 31, its most recent disclosure.

    A Starbucks spokesperson said the company does not comment on rumors and speculation. Starbucks shares jumped more than 6% Friday.
    Elliott is one of the most prolific activist investors and one of the largest hedge funds in the world. The firm has taken up a number of sizable positions in recent months, including stakes at Southwest, SoftBank, Johnson Controls and Texas Instruments.
    The Journal could not learn the size of Elliott’s position nor its specific demands, but noted it was possible a settlement could be reached.
    Starbucks contended with an activist effort from its own workers unions earlier this year. That effort, off the back of an organization effort that began in 2021, ended with the Strategic Organizing Center withdrawing its candidates. Conversations between management and labor are ongoing.
    Starbucks has been facing challenges for several quarters and has undergone a series of leadership changes in recent years. In April, the company reported disappointing quarterly results, with U.S. same-store sales falling 3% and traffic dropping 7%. The coffee chain also cut its 2024 outlook.

    Starbucks reported rates of incomplete mobile app orders in the mid-teens and said occasional customers came in less often.
    CEO Laxman Narasimhan, now under heightened pressure, has mentioned the need to make improvements to stores.
    Narasimhan was hand-picked by returnee Starbucks CEO Howard Schultz to lead the company after his prior successor, Kevin Johnson, stepped down. Schultz recently weighed in on Starbuck’s challenges, but has said he does not plan to return as CEO for a fourth stint.
    — CNBC’s Amelia Lucas contributed to this report.

    Correction: This story has been updated to correct the Strategic Organizing Center withdrew its candidates for the Starbucks board of directors. A previous version mischaracterized the events. More

  • in

    CFPB cracks down on popular paycheck advance programs. Here’s what that means for workers

    The Consumer Financial Protection Bureau proposed a rule that would label paycheck advance programs as loans, if users are charged a fee.
    These programs are sometimes known as earned wage access, daily pay, instant pay, accrued wage access, same-day pay and on-demand pay.
    Under the proposed rule, users would see fees expressed as an APR, like credit-card interest rates.

    Rohit Chopra, director of the Consumer Financial Protection Bureau, during a House Financial Services Committee hearing on June 13, 2024.
    Tierney L. Cross/Bloomberg via Getty Images

    The Consumer Financial Protection Bureau is cracking down on so-called paycheck advance programs, which have grown popular with workers in recent years.
    Such programs, also known as earned wage access, allow workers to tap their paychecks before payday, often for a fee, according to the CFPB.

    The CFPB proposed an interpretive rule on Thursday saying the programs — both those offered via employers and directly to users via fintech apps — are “consumer loans” subject to the Truth in Lending Act.
    More than 7 million workers accessed about $22 billion in wages before payday in 2022, according to a CFPB analysis of employer-sponsored programs also published Thursday. The number of transactions jumped more than 90% from 2021 to 2022, the agency said.
    Such services aren’t new: Fintech companies debuted them in their earliest form more than 15 years ago. But their use has accelerated recently amid household financial burdens imposed by the Covid-19 pandemic and high inflation, experts said.

    Is it a loan or ‘utilizing an ATM’?

    If finalized as written, the rule would require companies offering paycheck advances to make additional disclosures to users, helping borrowers make more informed decisions, the CFPB said.
    Perhaps most important, costs or fees incurred by consumers to access their paychecks early would need to be expressed as an annual percentage rate, or APR, akin to credit card interest rates, according to legal experts.

    The typical earned-wage-access user pays fees that amount to a 109.5% APR, despite the service often being marketed as a “free or low-cost solution,” according to the CFPB.
    The California Department of Financial Protection and Innovation found such fees to be higher — more than 330% — for the average user, according to an analysis published in 2023.

    Such data has led some consumer advocates to equate earned wage access to high-interest credit like payday loans. By comparison, the average credit card user with a balance paid a 23% APR as of May, a historic high, according to Federal Reserve data.
    “The CFPB’s actions will help workers know what they are getting with these products and prevent race-to-the-bottom business practices,” CFPB Director Rohit Chopra said in a written statement.
    More from Personal Finance:Biden may deliver sweeping student loan forgiveness weeks before electionMedical debt carries less weight on credit reportsHarvard fellow: CFPB’s ‘buy now, pay later’ regulation isn’t enough
    However, the financial industry, which doesn’t consider such services to be a traditional loan, had been fighting such a label.
    It’s inaccurate to call the service a “loan” or an “advance” since it grants workers access to money they’ve already earned, said Phil Goldfeder, CEO of the American Fintech Council, a trade group representing earned-wage-access providers.
    “I would resemble it closer to utilizing an ATM machine and getting charged a fee,” Goldfeder said. “You can’t utilize a methodology like APR to determine the appropriate costs for a product like this.”
    The CFPB is soliciting comments from the public until Aug. 30. It may revise its proposal based on that feedback.  

    Part of broader ‘junk fee’ crackdown

    The proposal is the latest salvo in an array of CFPB actions aimed at lenders, like one seeking to rein in banks’ overdraft fees and popular buy now, pay later programs.
    It’s also part of a broader Biden administration push to crack down on “junk fees.”
    Consumers may encounter earned wage access under various names, like daily pay, instant pay, accrued wage access, same-day pay and on-demand pay.
    Business-to-business models offered through an employer use payroll and time-sheet records to track users’ accrued earnings. When payday arrives, the employee receives the portion of pay that hasn’t been tapped early.
    Third-party apps are similar but instead issue funds based on estimated or historical earnings and then automatically debit a user’s bank account on payday, experts said.

    Branch, DailyPay, Payactiv, Dave, EarnIn and Brigit are examples of some of the largest providers in the B2B or third-party ecosystems.
    Providers may offer various services for free, and some employers offer programs to employees free of charge.
    The CFPB proposal’s requirements don’t apply in cases when the consumer doesn’t incur a fee, it said.
    However, most users do pay fees, CFPB found in its analysis of employer-sponsored programs.
    More than 90% of workers paid at least one fee in 2022 in instances when employers don’t cover the costs, the agency said. The vast majority were for “expedited” transfers of the funds; such fees range from $1 to $5.99, with an average fee of $3.18, the CFPB said.
    Many are repeat users: Workers made 27 transactions a year and paid $106 in total fees, on average, said CFPB, which cautioned that consumers may “become financially overextended if they simultaneously use multiple earned wage products.”

    CFPB rule wouldn’t prohibit fees

    The CFPB’s proposal marks the first time the agency has said “explicitly” that early paycheck access amounts to a loan, said Mitria Spotser, vice president and federal policy director at the Center for Responsible Lending, a consumer advocacy group.
    “It is a traditional loan: It’s borrowing money at a cost from the provider,” she said.
    Goldfeder, of the American Fintech Council, disagrees.
    “Unlike the provision of credit or a loan, EWA is non-recourse and does not require a credit check, underwriting, base fees on creditworthiness; charge a fee in installments, charge interest, late fees, or penalties; or impact a user’s credit score,” he said in a written statement.

    The CFPB rule doesn’t prohibit providers from charging fees, Spotser said.
    “It merely requires them to disclose it,” she added. “You have to ask yourself, why is the industry so afraid to disclose that they’re charging these fees?”
    If finalized, the rule would allow the CFPB to bring enforcement actions against companies that don’t make the appropriate disclosures, for example, said Lauren Saunders, associate director of the National Consumer Law Center. States could also sue in court, as could consumers or via arbitration, she said.
    Companies “ignore it at their peril, because it’s the CFPB’s interpretation of what the law is,” Saunders said of the interpretive rule. “They could try to argue to a court that the CFPB is wrong, but they’re on notice.”

    Don’t miss these insights from CNBC PRO More

  • in

    Retail crime ‘queenpin’ faces five years in prison, millions in restitution

    The leader of a nationwide retail crime operation faces five years and four months in state prison and must pay millions in restitution.
    A CNBC investigation in March detailed Michelle Mack’s operation and showed how law enforcement traces stolen items from organized retail rings.
    Mack oversaw a multi-million-dollar operation in which thieves stole from Ulta Beauty and other major retailers, with many of the items ending up for sale on Amazon, according to an investigation by the California Highway Patrol.

    Michelle Mack is taken into custody, Dec. 6, 2023.

    The ringleader of a nationwide organized retail crime operation that targeted Ulta Beauty and other major retailers is facing more than five years in a California state prison.
    Michelle Mack, of Bonsall, California, received a delayed sentence of five years and four months, which be officially set in January. It was handed down by a San Diego County Superior Court judge on Thursday,

    Her husband, Kenneth, received the same sentence and is already incarcerated. As part of his plea deal, he will be released after one year and then put on probation and community service for the remainder of his sentence.
    The judge allowed Mack to serve her sentence after her husband is released so she can care for their children. She was ordered not to leave the state or go near any Ulta or Sephora stores.
    The couple also must pay $3 million in restitution to Ulta and Sephora, according to the sentencing document.

    Michelle Mack ran her operation from her 4,500-square foot mansion in Bonsall, which is outside San Diego, where authorities say she oversaw a network of about a dozen people who stole millions of dollars in merchandise from Ulta, Sephora and other major retailers.
    The Macks had pleaded guilty last month to conspiracy to commit a felony and organized retail theft, petty theft, and receiving stolen property.

    Attorneys for the Macks declined to comment, according to NBC 7 San Diego.
    A CNBC investigation in March detailed Mack’s operation and showed how law enforcement traces stolen items from organized retail rings.
    Investigators began referring to the theft group as the “California Girls” and considered Mack the crew’s ringleader. She made millions reselling the stolen items on Amazon via the “Online Makeup Store” to unwitting customers at a fraction of their typical retail price, investigators said, before she and her husband were arrested in December.
    Since 2012, Mack had sold nearly $8 million in cosmetics through the storefront before it was shut down, and she brought in $1.89 million in 2022 alone, Amazon sales records provided to investigators show.
    The site was shut down after the December arrests.
    Earlier this year, Ulta Beauty CEO Dave Kimbell told CNBC in an extended interview about organized retail crime that the “financial impact is real, but way more important is the human impact, the impact it has to our associates, the impact it has to our guests.”
    The Macks and seven members of the crew were originally charged with 140 felonies. One of the defendants has received a three year and four month sentence, while cases against the others are pending, according to court records.
    — CNBC’s Paige Tortorelli, Gabrielle Fonrouge and Courtney Reagan contributed to this story. More

  • in

    In the face of trade tensions, China says it will focus on its own economy

    “As long as we do our own things well, we can ensure the national economy can run smoothly and steadily move forward,” Han Wenxiu, deputy director at the Chinese Communist Party’s central committee office for financial and economic affairs said.
    The press conference followed the end of a high-level meeting policy called the Third Plenum that ended Thursday.

    Real estate building under construction in Qingjiangpu District, Huai ‘an City, Jiangsu province, China, on July 15, 2024.
    Cfoto | Future Publishing | Getty Images

    BEIJING — Top Chinese officials on Friday emphasized the country would focus on its own affairs in the face of rising trade tensions.
    “As long as we do our own things well, we can ensure the national economy can run smoothly and steadily move forward,” Han Wenxiu, deputy director at the Chinese Communist Party’s central committee office for financial and economic affairs, told reporters in Mandarin, translated by CNBC.

    He listed three areas of focus: the stable and healthy development of the real estate market, accelerated development of “emerging and future industries” and expanding domestic demand, “especially consumption.”
    Han was responding to a question about how China would support growth in the face of increased trade tensions. He used a phrase attributed to Chinese President Xi Jinping, who in recent years has called for the country to “do your own thing well” and focus on its own affairs.
    The press conference followed the end of a high-level meeting policy called the Third Plenum that ended Thursday. While the final resolution has yet to be released — and is expected in the coming days — the initial communique called for boosting domestic tech and achieving the full-year economic targets.

    External uncertainties have increased, but they will not impact China’s commitment to and confidence in continued deepening of reform and further opening up.

    deputy director, CCP’s central committee office for “Comprehensively Deepening Reform”

    “External uncertainties have increased, but they will not impact China’s commitment to and confidence in continued deepening of reform and further opening up,” Mu Hong, deputy director of the Party’s central committee office for “Comprehensively Deepening Reform,” told reporters Friday.
    China has used “reform and opening up” to describe policies of the last 40 years that gradually opened the economy to foreign and private capital, among other changes to the communist state.
    After decades of rapid economic growth, China’s expansion has slowed. GDP growth missed expectations in the second quarter, prompting some analysts to call for more stimulus if the country is to reach its full-year target of around 5% growth.

    Real estate’s ‘systemic impact’

    While exports have held up as a growth driver, a real estate slump and lackluster consumption have weighed on the economy. Beijing’s longer-term efforts to build up advanced technology have yet to fully offset the drag from those sectors.
    Han, who is also director of the Office of the Central Rural Work Leading Group, on Friday acknowledged the “systemic impact” of real estate on China’s economy. He said China would continue to work on absorbing existing housing inventory while “optimizing” new construction, and delivering pre-sold homes.
    Investment in real estate dropped by 10.1% in the first half of the year, with residential sales down by well over 20% from a year ago.
    Han in a separate response on Friday said the economy faced some challenges, and called for “stronger, more effective macro policy.” He did not specify a timeframe.
    When giving an introductory outline of the plenum’s resolution, Han said it included plans to improve the macroeconomic governance system and further integrate the development of urban and rural areas.
    “We must ensure that [the resolution] is implemented and effective,” he said at the end of those opening remarks.
    — CNBC’s Sonia Heng contributed to this report. More

  • in

    Netflix beats estimates as ad-supported memberships rise 34%

    Netflix said its advertising-supported memberships grew 34% during the second quarter compared to the year-earlier period.
    The streamer’s global paid memberships rose 16.5% year over year to 278 million. This marks one of the last updates Netflix will release regarding its membership numbers.

    The Netflix logo is displayed above its corporate offices on January 24, 2024 in Los Angeles, California. 
    Mario Tama | Getty Images

    Netflix reported second-quarter earnings Thursday that showcased the media giant’s position at the head of the streaming race as it added more global subscribers and saw strong growth in its advertising business.
    The streamer said its ad-supported memberships grew 34% during the period compared to the same quarter last year.

    Advertising has become an increasingly important business model for media companies to boost — or in some cases, achieve — profitability for streaming. Netflix’s stock has been boosted in recent quarters by its push to gain subscribers on its cheaper, ad-supported tier, in addition to its crackdown on password sharing.
    Here’s how the company performed for the period ended June 30, compared with Wall Street expectations:

    Earnings per share: $4.88 vs $4.74 per share expected by LSEG
    Revenue: $9.56 billion vs.9.53 billion expected by LSEG
    Total memberships: 277.65 million global paid memberships vs. 274.4 million expected, according to StreetAccount

    Revenue was roughly $9.6 billion, up 17% compared to the year-earlier period, driven primarily by the increase in average paid memberships.
    Netflix said it now expects full-year reported revenue growth of 14% to 15%, compared with previous guidance of 13% to 15%.
    The company reported net income of $2.15 billion, or $4.88 per share, up from $1.49 billion, or $3.29 per share, during the second quarter of 2023.

    Netflix’s global paid memberships rose 16.5% year over year to 278 million. This marks one of the last updates Netflix will release regarding its membership numbers.
    Last quarter, the company warned investors it would stop providing quarterly membership numbers or average revenue per user beginning in 2025, noting the company is “focused on revenue and operating margin as our primary financial metrics — and engagement (i.e. time spent) as our best proxy for customer satisfaction.”

    Stock chart icon

    Netflix’s stock has been uplifted by its crackdown on password sharing and the addition of a cheaper, ad-supported tier.

    Netflix began focusing on different business strategies to drive revenue growth after the streamer saw subscriber growth slow in 2022. In May, Netflix said it would launch its own ad platform and no longer partner with Microsoft for that technology. The company also has begun adding live sports, such as NFL games on Christmas Day over the next three years, a move that will likely attract more ad dollars for the streamer.
    “We’re in live [TV] because our members love it, and it drives a ton of engagement and a ton of excitement … and the good thing is advertisers like it for the exact same reason,” said Netflix co-CEO Ted Sarandos on Thursday’s earnings call.
    Netflix had been dipping its toe into live content even before its deal with the NFL, with Sarandos noting the company’s focus on “buzzy, exclusive live entertainment.”
    Still, original shows like “Bridgerton” and “Baby Reindeer” continue to drive engagement for the streamer.

    Luke Newton and Nicola Coughlan attend the special screening of “Bridgerton” Season 3 – Part Two at Odeon Luxe Leicester Square on June 12, 2024 in London, England. 
    John Phillips | Getty Images

    The company said Thursday its cheaper, ad-supported tier has been gaining traction among its base, with these subscribers accounting for more than 45% of signups in the markets where the option is offered.
    However, Netflix noted on Thursday that the ad-supported business is still young, and it doesn’t expect ad revenue to be a “primary driver of our revenue growth in 2024 or 2025.”
    “The near term challenge (and medium term opportunity) is that we’re scaling faster than our ability to monetize our growing ad inventory,” the company said in its earnings release, meaning the streamer isn’t able to meet advertiser demand yet.
    Netflix co-CEO Greg Peters said on the earnings call Thursday that Netflix has so far been focused on scaling its ad-supported subscriber base. With the company on track to achieve its subscriber goals for 2025, Netflix is now shifting its focus to monetizing its ad inventory, he said.
    As the company beefs up its advertising operation, it’s giving “advertisers more effective ways to buy … a big point of feedback we heard from advertisers,” Peters said Thursday.
    On this note, Netflix added it believes it’s on track to “achieve critical ad subscriber scale for our advertisers” next year, allowing it to further increase its ad-tier memberships in 2026 and beyond.

    Don’t miss these insights from CNBC PRO More