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    How to make hybrid work a success

    WHITE-COLLAR WORKERS tend to like hybrid working. Research by Nicholas Bloom of Stanford University suggests that, on average, employees reckon the blend of in-person and remote work is a perk equivalent to an 8% pay increase. The biggest attraction of days spent working from home is the absence of a commute. Other benefits include not having to get ready for the office: the proportion of people wearing a fresh set of clothes drops by 20 percentage points when they are not commuting.Executives have been keener to get people back into the office full-time, so that employees can bond with peers, absorb the corporate culture and appreciate the awesome power of laundry. But even sceptics have accepted that hybrid working will be part of the post-pandemic future: in his annual letter to shareholders this week, Jamie Dimon, the boss of JPMorgan Chase, said he thought that about 40% of the bank’s staff would be hybrid. The job now is to make sure that hybridisation works as well as it can for both employees and employers. That depends on one ingredient above all: clarity. Things function best when everyone knows what is expected.Start with the shape of the hybrid week. One of the great theoretical attractions of hybrid working to employees is that they get to choose what days they come in. But the point of in-person working is to spend time collaborating and bonding with their colleagues: that is much more likely to happen if companies are clear about who they want in the office on which days of the week.Clarity also maximises the benefits of work-from-home days. If office time is best spent in a whirlwind of collaborative brainstorming and socialising, home days are logically the time when solo and focused work should get done. That requires bosses to do what comes unnaturally to them, by resisting the temptation to interrupt at will.It is easier to do that if expectations are clear. Anne Raimondi of Asana, a work-management platform, says the firm expects people to come in on Mondays, Tuesdays and Thursdays, and has a “no meetings” day on Wednesday. If a manager wants to have a meeting that day, they have to “recontract” with their team and explain why it is needed.By the same token, being explicit when a reply is needed on an email saves everyone scurrying around in a desperate bid to answer the boss first. Defining what kinds of work can be done asynchronously and what requires everyone to get together is a recipe for fewer, better meetings. Encouraging a set of do-not-disturb protocols makes it less likely that employees will be bothered unnecessarily.Clear protocols also make hybrid meetings go better. Harry’s, a shaving firm that has published its guidelines for hybrid working, expects each attendee to have their own screen and promises not to keep discussing the matter at hand once remote colleagues have left the meeting (though commenting on who is wearing the same clothes as they did yesterday is presumably fine).Some of this will be deeply alarming to managers who worry about slippery slopes. First you give people space to focus at home, and soon enough you cannot contact anyone because they have changed their settings on Slack and are binge-watching “Bridgerton”.There are three answers to such worries. First, expectations are firmly in the gift of managers. Asana’s no-meetings day does not extend to meetings with customers, for example.Second, burnout is as much of a risk as slacking. New research from Microsoft finds evidence for what it calls a “triple-peak day”. As well as the usual large crests in activity in the early morning and after lunch, around 30% of employees at the tech giant also experience a smaller, third bump in work in the late evening. That may be a sign of people getting work done when it suits them—or of the workday extending relentlessly into every waking hour. Setting expectations, over things like how quickly notifications need to get a response, can help determine which one it is.Last, good performance is not defined by employees’ locations at specific times of the day but by what they achieve—what Mr Bloom calls “managing outputs, not inputs”. If bosses can articulate what counts as productive activity, and evaluate it regularly, it matters less whether employees are at headquarters or stinking out the spare bedroom. Managers may have concerns about hybrid working, but it is pretty clear what will make it successful.For more expert analysis of the biggest stories in economics, business and markets, sign up to Money Talks, our weekly newsletter.This article appeared in the Business section of the print edition under the headline “The value of clarity” More

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    How MBA-wielding bosses boost profits

    HARVARD BUSINESS SCHOOL is all about its graduates’ “lifelong impact” on society. INSEAD exhorts its alumni to “drive business as a force for good”. Believe these and other MBA prospectuses, and a student arriving as an ordinary human being will leave as a virtuous do-gooder. Such claims have always strained credulity. A new working paper by Daron Acemoglu, Alex He and Daniel le Maire, a trio of economists, puts numbers on the disbelief.The authors look at newly appointed CEOs in America and Denmark. They find those with MBAs increase returns on assets in the five years after their appointment—by a total of three percentage points on average in America and 1.5 points in Denmark. But that is not because they boost sales, ratchet up investments or raise productivity. Rather, the higher returns are the result of suppressing workers’ wages, which fall by 6% in America and 3% in Denmark over the five years after an MBA takes charge. In short, ushering MBAs into corner offices seems to boost shareholder value by slicing the pie in certain ways, not by making the pie bigger.The researchers put this phenomenon down to change in business-school syllabuses. MBA programmes, says Mr He, have over the years grown less focused on technical aspects of finance and management, and more obsessed with maximising shareholder value and corporate leanness. The result, he and his colleagues contend, is that workers have increasingly been seen as “costs to be reduced” rather than an investment in human capital.People drawn to MBA courses in the first place may, of course, simply be more ruthless than holders of other degrees. But there may be something to the syllabus hypothesis. Chief executives who earned their MBAs after 1980 were likelier to stint on employees than graduates from earlier MBA classes. If the general shareholder-friendly zeitgeist which took hold around that time were the whole explanation for this intergenerational difference, then MBAs and non-MBAs ought to be equally affected. The study shows this was not the case. Further work will be needed to see whether feeding MBAs modules such as “Reimagining Capitalism” (Harvard) and “Business and Society” (INSEAD) does anything to reverse the trend.For more expert analysis of the biggest stories in economics, business and markets, sign up to Money Talks, our weekly newsletter.This article appeared in the Business section of the print edition under the headline “Degrees of unconcern” More

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    Save globalisation! Buy a Chinese EV

    SCHUMPETER IS NOT a car owner. He bought his last one, a diesel-fuelled Volkswagen, in 2015, days before the emissions-cheating scandal erupted. He was so appalled that when the car’s engine caught fire he vowed never to buy another and took to a bike instead. He has lived in emissions-free smugness ever since. At least he did—until increasing numbers of electric vehicles (EVs) started to swish past, signalling even more virtue. Now his car envy has returned—but with a dilemma. Some of the most appealing EVs in Europe are either made in China (Tesla) or by Chinese-owned firms (MG). Given concerns about the decoupling of trade into ideological blocs, should that be a dieselgate-sized worry?To answer that question, first examine what is known in China as “the catfish effect”, the idea that a predator makes weaker rivals swim faster. For years China led the world in production and purchase of EVs. However, the cars were heavily subsidised and shoddy. They were a response to the government’s desire to scrub the air and leapfrog the internal-combustion engine, a technology in which China was a laggard. Delighting customers was an afterthought. No Chinese EV-maker was as world-beating as Huawei became in smartphones—before America blackballed it in 2019.That same year Tesla set up shop in Shanghai and began rolling Model 3s off the production line. It became, says Gregor Sebastian of the Mercator Institute for China Studies in Berlin, the epitome of a catfish. The effect was similar to the benefit that production of Apple’s iPhone in China brought to the country’s smartphone market, where local suppliers had to raise their game to meet international standards. Chinese carmakers’ ambitions likewise rose. The result has been an accelerated shift towards electrification. BYD, a battery manufacturer turned China’s biggest seller of EVs and hybrids, said on April 4th that it had ceased making full combustion-engine vehicles. As with Tesla, its sales are booming.As yet, no Chinese EV-maker is an export powerhouse. Stockmarket analysts are playing up the potential, hoping this will bring Tesla-like valuations, says Tu Le of Sino Auto Insights, a consultancy. But most of China’s EV exports are by wholly foreign brands, such as Tesla, or those with Chinese partners, such as BMW. Foreign marques account for most of the 296,000 Chinese-made EVs and plug-in hybrids sold abroad last year—more than quadruple the number in 2020. Because of high American tariffs, the favourite destinations are Europe and South-East Asia.China’s biggest EV firms are adopting a variety of export strategies to catch up. SAIC, a state-owned car company, is making inroads in Europe under the cover of MG, a classic British sports-car brand that it bought in 2007. It keeps its Chinese identity hidden behind the alluring octagonal nameplate, which may be why sales hit more than 52,000 in Europe last year, double the year before, many of which were EVS. BYD, as well as Nio, which hopes to take on luxury marques like Mercedes, have made EV-friendly Norway the springboard for their forays into Europe. In South-East Asia the strategy is to “attack the villages to surround the cities”, says Scott Kennedy of the Centre for Strategic and International Studies, a think-tank in Washington. That means selling low-cost EVs where Western companies do not venture, in order to strengthen supply chains. Taxi fleets are a popular target for firms like BYD.Until recently it was considered a long shot that such low-cost brands could penetrate developed markets as well as developing ones. The EV market in China includes scores of also-rans and it begs for consolidation. The firms lack the overseas sales networks of global rivals. Yet they have their own built-in advantages, including access to the best battery supply in the world and in some cases more sophisticated software than European rivals. China is also taking international safety standards more seriously.If its EV-makers thrive, it would be good for more than just the car market. The more high-quality Chinese products appeal to international consumers, the more of a stake China has in preserving global trade. EVs encompass many of the strategic tensions that burden the trading system. They are heavily reliant on semiconductors, which has become a sore point in China, and on batteries, Chinese dominance of which is a bugbear for the West. They are hugely subsidised. The harvesting of personal information to improve traffic routes, charging and self-driving technology raises thorny questions about privacy, data storage and cyber-security. The EV industry is also exposed to trade wars: since 2018 America has levied 25% tariffs on Chinese battery cells, electric motors and other EV components. The European Union, with its green agenda, is less overtly protectionist for once.Most Western carmakers have enough of a stake in keeping supply chains open, and in maintaining access to China’s own market, that they would prefer not to erect more trade barriers. They know, however, that China is using them as catfish to improve its own industry. At any point it could decide that they have done their job. That could throw the entire global market, including China’s, into turmoil.Completing the circuitYet the catfish effect can work in both directions. Last month Bloomberg reported that CATL, China’s battery behemoth, was considering building a $5bn factory in North America. In response Jim Greenberger of NAATBatt International, a battery trade body, said he would welcome this as long as CATL brought battery-manufacturing tech and know-how in order to foster technology transfer to American firms.That, of course, is the magic of globalisation. Over time, competition and co-operation lead to the exchange of ideas, benefiting all. It will not last if geopolitical tensions, heightened by Russia’s pounding of Ukraine, splinter the world economy into competing blocs. If buying a Chinese car feels unfamiliar, remember that you are supporting globalisation. Not bad as fringe benefits go. ■For more expert analysis of the biggest stories in economics, business and markets, sign up to Money Talks, our weekly newsletter.This article appeared in the Business section of the print edition under the headline “The catfish effect” More

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    Demand for used cars drops from a year ago but high prices aren't budging

    Prices on used cars are not dropping because dealers continue to face low supplies of new cars.
    Consumers appear to be balking at prices: The average time consumers spend looking for a used car has jumped 93% to 171 days from 89 days in from March 2021.

    David Paul Morris | Bloomberg | Getty Images

    Used-car prices appear to be stuck in high gear, despite slowing consumer demand.
    Last month, sales of used cars less than 10 years old were down 27% compared with March 2021, according to car shopping app CoPilot, which tracks dealership prices nationwide. The average price during that same time jumped 40% to $33,653. 

    For nearly new cars — those 1 year to 3 years old — sales in March were down by 31% compared to a year earlier, while the average price of $41,000 is 37% higher, CoPilot research shows. In the first two months of 2022, prices for this age group dropped almost by 3% before increasing again in March amid continued production challenges for new cars and uncertainty related to the war in Ukraine.
    More from Personal Finance:1 in 5 workers runs out of money before payday, survey findsPooling money makes couples more likely to stay togetherThere’s still time for 2021 IRA contributions. What to know
    The upshot is that consumers are taking their time buying a used car. The average time spent looking for one has jumped 93% to 171 days from 89 days in from March 2021, resulting in dealer inventories of 1-year to 3-year-old cars returning to pre-pandemic levels.
    However, prices are not dropping because dealers continue to face low supplies of new cars and many would-be new-car shoppers could end up with a used vehicle instead, according to CoPilot.
    “With nearly empty new car lots across the country, dealers have been holding prices of newer used cars high,” said CoPilot CEO and founder Pat Ryan.

    Pre-pandemic, roughly 76% of vehicles would sell for less than $25,000. Now, cars in this price range account for just 35% of inventory. Meanwhile, those priced above $40,000 are 25% of what’s available on dealer lots, compared with 5% in a typical year.
    “The silver lining to the continued high car prices is that it gives consumers with an extra car to sell [an] opportunity to cash in on record-high prices,” Ryan said.
    “Our advice to used car owners is to take advantage of this once-in-a-lifetime trend and sell their vehicle at a profit,” he said.

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    Inside the $87 million hilltop palace for sale in Beverly Hills

    Joe Bryant

    Private drive leading to the main residence at 1420 Davies Dr in Beverly Hills.
    Joe Bryant

    “For a person who likes this style there’s nothing like it, that’s why we feel bullish on the price,” listing agent Aaron Kirman of the Aaron Kirman Group told CNBC.

    The palatial main residence reigns over 90210 from an impressive hilltop that delivers 360-degree views.  

    Joe Bryant

    According to the listing, the eight-bedroom, 14-bath residence unfolds over three floors and 21,800 square feet. The home’s hefty asking price comes to about $3,990 per square foot which is more than double the $1,801 average price per square foot achieved in the neighborhood in the fourth quarter of 2021, according to The Elliman Report. But it’s a relative bargain compared with a record-breaking sale from October, when venture capitalist Marc Andreessen reportedly paid $177 million for an 11,810-square-foot Malibu home, bringing the price per square foot to a staggering $14,987.

    Another one of those mega-deals was the distressed sale of 944 Airole Way, a 105,000-square-foot mega-mansion, which was offered at $295 million before selling at auction last month for $141 million. Kirman was a co-listing agent on the transaction that required bankruptcy court approval.
    Los Angeles has seen 10 single-family home deals close for more than $50 million in the last six months including three homes that sold for over $100 million, according to multiple listing service and deed transfer records.
    “There’s no other market that has those numbers,” Kirman said. “New York doesn’t, Miami doesn’t.”

    He said he hasn’t yet seen an impact from rising mortgage rates, inflation or the war in Ukraine: “Any one of these could have spooked buyers, but they haven’t.”
    He also pointed to low inventory to suggest right now it’s still a seller’s market on the ultra-high end. According to Kirman, the Los Angeles MLS currently shows 27 single-family homes priced over $50 million “That’s tight inventory,” he said. “We usually see 50 or more.”
    This is supported by analysis from Miller Samuel Real Estate Appraisers and Consultants in the fourth-quarter Elliman Report. “Listing inventory fell to the lowest level on record at the largest rate on record,” for all single-family homes and condos in Los Angeles, it said.

    Car park and front entrance
    Joe Bryant

    You might recognize the mansion, which is located on Davies Drive and has been featured in music videos, commercials and by GQ in 2016 when the magazine threw a Grammys after-party at the residence celebrating musician The Weeknd’s birthday and published photos from the home showing Taylor Swift, DJ Khaled, Post Malone, Justin Bieber, and an entourage of A-list celebs partying inside and out.
    Here’s a closer look at what $87 million could buy in Beverly Hills.

    Joe Bryant

    The home’s library unfolds over two levels connected by a spiral staircase. Overhead is a massive stained-glass light fixture framed by an ornately carved-wood ceiling.

    Dining room
    Joe Bryant

    Double pocket doors made with antique Venetian stained-glass windows disappear into the walls to reveal a dining hall that seats twelve. Under a gold leaf-painted domed ceiling and chandelier, the room is dripping in gold accents and vibrant walls upholstered in a deep red silk.

    Billiards room
    Joe Bryant

    The billiards room is also covered in silk, this time the scarlet fabric is framed by dark-stained wood and accented by hand-painted scenes just above the floor.

    Living room bar
    Joe Bryant

    The living room features a wood mirrored bar and more walls upholstered in fabric.

    Owner’s suite
    Joe Bryant

    The giant owner’s suite includes a seating area, king-sized bed and dumbwaiter that can whisk breakfast up from the kitchen.

    Joe Bryant

    The chef’s kitchen includes wood-carved cabinets, stone floors and stainless steel appliances.

    Breakfast room
    Joe Bryant

    Off the kitchen is a breakfast room with floor-to-ceiling hand-painted murals depicting colorful birds and foliage on every wall.

    Home theater
    DroneHub Media

    On the home’s lowest level is a red-velvet-clad cinema room. 

    Wine cellar with English saloon facade.
    DroneHub Media

    According to Kirman, the facade of an 18th-century saloon was shipped from England and reimagined as the entrance to the home’s wine cellar.

    DroneHub Media

    The massive ballroom also has a stained-glass light fixture built into the ceiling and French doors that lead to the pool.

    Pool house
    DroneHub Media

    In the estate’s luxurious backyard is a two-story pool house.

    Joe Bryant

    The ornate in-ground pool is surrounded by manicured shrubs and dolphin-shaped fountains. 

    Joe Bryant

    Steps away from the swimming area is a koi pond that features two red-painted bridges leading to a small rock island at its center.

    Joe Bryant

    The property also includes a tennis court, putting green and oversized chess set.

    Outdoor chess set
    Joe Bryant

    If the home sells for its asking price Kirman says the real estate taxes would total $1,087,500 per year or more than $90,000 a month.

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    UK targets more nuclear, wind power — and fossil fuels — in bid for energy security

    The British government has called its Energy Security Strategy “bold,” but it has drawn ire from some quarters.
    It announced plans to target as much as 24 gigawatts of nuclear power by 2050.
    It also envisages up to 50 GW of offshore wind and 10 GW of “low carbon” hydrogen capacity by 2030.

    Alongside a ramp up in nuclear power, the British Energy Security Strategy envisages up to 50 GW of offshore wind and 10 GW of hydrogen – half of which would be so-called green hydrogen – by 2030.
    Christopher Furlong | Getty Images News | Getty Images

    The U.K. government has revealed details of its long awaited, “bold” energy security strategy, but critics have derided its inclusion of fossil fuels and what they view as a lack of ambition.
    In a release Wednesday, the government heralded a “major acceleration of homegrown power in Britain’s plan for greater energy independence.”

    The plans — known as the British Energy Security Strategy — mean that more “cleaner” and “affordable” energy will be produced in Great Britain, the government said, as the country seeks to “boost long-term energy independence, security and prosperity.”
    The government is now targeting as much as 24 gigawatts of nuclear power by 2050, which it said would represent around a quarter of the country’s projected electricity demand. The strategy could see as many as eight reactors developed.
    Alongside nuclear, the plans include up to 50 GW of offshore wind and 10 GW of “low carbon” hydrogen capacity, at least half of which would be so-called green hydrogen, by 2030. The government also said solar capacity could be set to increase fivefold by 2035, up from 14 GW today.
    When it comes to onshore wind — a divisive subject for Prime Minister Boris Johnson’s Conservative Party — the government said it would consult on “developing partnerships with a limited number of supportive communities who wish to host new onshore wind infrastructure in return for guaranteed lower energy bills.”

    Read more about clean energy from CNBC Pro

    However, in a move that sparked outrage among environmental campaigners, the government also said its strategy would be “supporting the production of domestic oil and gas in the nearer term,” with a licensing round for new oil and gas projects in the North Sea slated for launch this fall. The government claimed its strategy could result in 95% of Great Britain’s electricity being “low carbon” by 2030.

    “The simple truth is that the more cheap, clean power we generate within our borders, the less exposed we will be to eye watering fossil fuel prices set by global markets we can’t control,” Kwasi Kwarteng, the country’s business and energy secretary, said.
    “Scaling up cheap renewables and new nuclear, while maximising North Sea production, is the best and only way to ensure our energy independence over the coming years.”
    The strategy’s publication comes at a time when Russia’s invasion of Ukraine has heightened concerns about energy security. Russia is a major supplier of oil and gas, and its actions in Ukraine have caused a number of economies to try and find ways to reduce their reliance on it.
    In response to the invasion, the U.K. has said it will “phase out imports of Russian oil” — which meets 8% of its total oil demand — by the end of this year. Russian natural gas, the government says, made up “less than 4%” of its supply, adding that ministers were “exploring options to reduce this further.”
    Fool’s gold?
    While Business Secretary Kwarteng was bullish about the strategy and its prospects, the plan drew ire from some quarters.  
    “This fails as a strategy, as it does not do the most obvious things that would reduce energy demand and protect households from price hikes,” Danny Gross, an energy campaigner at Friends of the Earth, said.

    More from CNBC Climate:

    “Delving deeper into the UK’s treasure trove of renewables is the surest path to meeting our energy needs — not the fool’s gold of fossil fuels.”
    While the acceleration in offshore wind developments was “welcome,” Gross said ministers had to “go further and make the most of the UK’s massive onshore wind resources.”
    Meanwhile, Lisa Fischer, programme lead at climate change think tank E3G, argued that the future of the North Sea lay in renewables rather than oil and gas.
    “A push for offshore wind is welcome, but embracing oil and gas at the same time will act as a drag on the UK’s leap towards an affordable and clean energy future,” she said.
    ‘Moral and economic madness’
    The British Energy Security Strategy is being published in the same week that the Intergovernmental Panel on Climate Change released its latest report.
    “Limiting global warming will require major transitions in the energy sector,” the IPCC said in a news release. “This will involve a substantial reduction in fossil fuel use, widespread electrification, improved energy efficiency, and use of alternative fuels (such as hydrogen).”
    Commenting on the report, U.N. Secretary General Antonio Guterres pulled no punches. “Climate activists are sometimes depicted as dangerous radicals,” he said. “But the truly dangerous radicals are the countries that are increasing the production of fossil fuels.”
    In March, the International Energy Agency reported that 2021 saw energy-related carbon dioxide emissions rise to their highest level in history. The IEA found energy-related global CO2 emissions increased by 6% in 2021 to reach a record high of 36.3 billion metric tons.
    The same month also saw Guterres warn that the planet had emerged from last year’s COP26 summit in Glasgow with “a certain naive optimism” and was “sleepwalking to climate catastrophe.” More

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    Here's how to navigate buying a car amid low inventory and high prices

    Any shopper who has stepped onto a vehicle sales lot during the coronavirus pandemic has likely noticed at least two things: There are very few cars and they have very high sticker prices.
    Amid inflation and fear of a recession, buying a car in this climate is certainly not for the faint of heart.

    “If you go by a car dealership these days, you either see a lot of asphalt or you see a lot of used cars in spaces where normally there would be new cars,” said Tyson Jominy, vice president of data and analytics at J.D. Power.
    More from Invest in You:Retirement is expensive – here’s how much you really need to save for itHere’s a simple way to make a monthly budget and start saving moneyHow this former waitress paid off $30,000 in debt and learned to invest
    In January 2015, the average price for a new vehicle sold in the U.S. was $30,694. By February 2022, that number had ballooned by 44% to $44,232.
    “So what we see in terms of vehicle prices really stems from that fact that there’s hardly any inventory out there,” Jominy said.
    Watch the video for advice on purchasing a car when prices are high and inventory is low.

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    Here's why people are still flipping out on airliners

    CNBC Travel

    Incidents involving unruly passengers in the United States are decreasing.
    But the good news may end there.

    On average, there were about 500 reports of unruly passengers per month in 2021, according to the U.S. Federal Aviation Administration. In the first three months of 2022, this number fell to about 350 reports per month, according to FAA statistics.
    That’s progress, especially considering that there are far more flights than in early 2021, when incident reports reached an all-time peak.
    However, it’s still a far cry from the number of in-flight outbursts logged before the pandemic, which from 2014 to 2019 happened about 10 times a month, according to CNBC’s calculations.  

    Why unruliness skyrocketed

    In 2021, nearly 3 out of 4 unruly passenger reports were related to mask compliance, according to the FAA, which monitors flights that depart from or arrive in the United States.
    For some, refusing to wear a mask became both a political statement and a marker of personal autonomy, said Sharona Hoffman, co-director of the Law-Medicine Center at Case Western Reserve University School of Law.

    Many of these people do not want to be told what to do, and flying is “an environment where they are told what to do — all the time — for hours.”

    People are used to thinking they’ll get an exception.

    Sharona Hoffman
    Case Western Reserve University School of Law.

    Rage in the not-so-friendly skies is also a manifestation of anger happening on the ground, she said. For every video of an airline passenger losing it on a flight, there are others at grocery stories, school board meetings and banks.
    Covid measures have added to the stress of flying, said Hoffman. Meals, drinks and snacks were taken away at one point, “so all the things that used to distract and entertain people were removed,” she said.
    Bryan Del Monte, president of The Aviation Agency, a marketing company for the aviation industry, agreed stress may be behind the increase in unruly behavior.   
    “However, I’m under a fair amount of stress and somehow, I don’t go bananas on an airplane, punch out the flight attendant … while 20-30 people film it,” he said.

    Why people continue to act out

    Threatening or interfering with the duties of a crewmember can result in fines, flight bans, federal criminal charges and jail time. With most passengers armed with video cameras on their phones, there’s also the risk of becoming the unwitting star of a viral video, which can — and has — led to job terminations and deportations.  
    But what’s a devastating public tantrum to one person may be an act of gallantry to another, said Hoffman, citing those who many want to be a “hero for anti-mask advocates.”  

    The Aviation Agency’s Del Monte said people throw tantrum on flights “because they feel they can … We have a place for people who believe they can do whatever they want when they want. It’s called prison.”
    Ems-forster-productions | Digitalvision | Getty Images

    Others don’t feel the rules apply to them, said Hoffman, adding that “people are used to thinking they’ll get an exception,” which may have been the case for them with vaccine mandates.
    Hoffman said although a lot is at stake for bad behavior aboard commercial flights, “people commit crimes all the time.”
    Most don’t think they’ll get caught or punished, she said.

    Few face the music

    They could be right.
    Of the 1,091 unruly passenger reports this year, fewer than 30% have been investigated and just 15% have resulted in “enforcement action,” according to the FAA. Still, that’s higher than the 6% of reports that resulted in enforcement action in 2021, said Del Monte.
    “Enforcement action” now means proposed fines, an FAA spokesperson told CNBC. In the past, it included warnings and counseling, but that ended under the FAA’s “zero tolerance” policy which started in January 2021.

    “Fining these people is obviously not a deterrent. … They’re judgment proof.

    Bryan Del Monte
    President of The Aviation Agency

    Maximum fines have increased too — from $25,000 to $37,000 per violation — and one incident can result in multiple violations, according to the FAA.
    But this isn’t enough, said Del Monte, who said much more should be done.
    “Fining these people is obviously not a deterrent,” he said. “Most [of] them — $300, $3,000, $30,000 or $3 million — it wouldn’t matter. They’re judgment proof.”
    Even fewer people face criminal proceedings, he said. The FAA, which lacks criminal prosecutorial authority, said it referred 37 unruly passengers to the FBI last November. Later that month, Attorney General Merrick Garland directed U.S. attorneys to prioritize the prosecution of federal crimes on commercial aircraft.

    Will bad behavior end soon?

    Since most problems are related to masks, unruly passenger reports will likely drop once mask mandates end, said Del Monte.
    Masks are no longer required on several major European airlines and could end in the United States on April 18, when the federal mandate expires. Asia, on the other hand, is expected to keep mandates in place longer. News of unruly flyers in the region remains scarce thanks in part to a culture of mask-wearing that predates the pandemic.
    Yet even with mandates gone, incidents aren’t likely to return to pre-pandemic numbers, said Del Monte.

    The FAA said it proposed $5 million in fines against unruly passengers in 2021.
    Lindsey Nicholson | Universal Images Group | Getty Images

    About 28% of U.S. unruly passenger reports in 2021 were not related to masks, according to the FAA. Ignoring mask-related incidents altogether, unruly passenger incidents still increased some 1,300% last year compared with the five years before the pandemic, according to CNBC’s calculations.
    The most violent onboard attacks “have nothing to do with masks,” said Sara Nelson, president of the Association of Flight Attendants-CWA in a statement published Feb.15 in support of a centralized list of banned passengers shared between airlines.
    Still, Del Monte said, the problem isn’t likely to go away soon.  
    “I doubt sincerely … the ignoramus sod who is suddenly an expert on both epidemiology and the rule of law will be placated by lack of a mask,” he said. “That person will undoubtedly find some other small injustice to create the conditions he’ll wind up fined or imprisoned over.”
    Plus, airlines may have to contend with another mask problem then — the “radicalization” of flyers who want the mandates to continue.
    “They may replace those who refuse to wear a mask as being unruly,” he said.
      More