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    Why tipping isn’t going anywhere: Some workers still get the ‘subminimum wage’ of $2.13/hour

    Register now for CNBC’s virtual Your Money event on November 9th

    Whether you’re at a restaurant, coffee shop or are using an app on your iPhone, you’re being asked to tip just about everywhere these days and for just about everything.
    It’s one thing to choose not to tip the worker at the cash register of a toy shop or clothing store, places where workers aren’t typically considered tipped workers, but when you’re dining at a restaurant, tipping isn’t really optional.

    Tipped workers who are behind those payment tablets are feeling the brunt of tip fatigue. In the second quarter of 2023, tipping at full-service restaurants fell to the lowest level since the start of the Covid-19 pandemic. 

    More from Your Money:

    Here’s a look at more stories on how to manage, grow and protect your money for the years ahead.

    That’s particularly painful for workers in the 16 states that adhere to the federal minimum wage for tipped workers. 
    Here’s how it works: The federal minimum wage is $7.25 per hour. But if you’re a tipped worker, it’s $2.13 per hour, also referred to as the subminimum wage. The difference between the two, $5.12, is called a tip credit. If a worker doesn’t receive $5.12 an hour in tips, the employer is responsible for paying them that difference — that’s the law.
    “Most consumers have no idea that every time you tip in a restaurant in most states, it cuts against the worker’s wage rather than being something on top of the wage,” said Saru Jayaraman, president of advocacy group One Fair Wage.
    Watch the video above to learn more. More

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    IRS unveils ‘special withdrawal process’ for small businesses that claimed pandemic-era tax credit

    The IRS on Thursday announced a “special withdrawal process” for small businesses that may have wrongly claimed the so-called employee retention tax credit.
    Many small businesses were misled by ERC promoters, prompting the agency to temporarily stop processing new claims in September.
    “We want to give these taxpayers a way out,” IRS Commissioner Danny Werfel said in a statement.

    IRS Commissioner Daniel Werfel testifies during the Senate Finance Committee hearing on The President’s Fiscal Year 2024 IRS Budget and the IRS’s 2023 Filing Season, in the Dirksen Building on April 19, 2023.
    Tom Williams | CQ-Roll Call, Inc. | Getty Images

    The IRS on Thursday announced a “special withdrawal process” for small businesses that may have wrongly claimed the so-called employee retention tax credit, or ERC.
    Enacted to support small businesses during the Covid-19 pandemic, the ERC, worth thousands per eligible employee, has been a magnet for fraudulent or “questionable claims,” according to the IRS. Many small businesses were misled by ERC promoters, prompting the agency to temporarily stop processing new claims in September.

    The new withdrawal option allows certain small businesses to withdraw an ERC claim if they haven’t already received a refund, to avoid future repayment, interest and penalties, according to the IRS.
    “The aggressive marketing of these schemes has harmed well-meaning businesses and organizations, and some are having second thoughts about their claims,” IRS Commissioner Danny Werfel said in a statement. “We want to give these taxpayers a way out.”
    More from Personal Finance:Net worth surged 37% in pandemic era for the typical family, Fed findsHere’s who qualifies for the IRS’ free ‘Direct File’ pilot program in 2024How Medicare open enrollment may help you cut health-care costs for next year
    “We continue to urge taxpayers to consult with a trusted tax professional rather than a marketing company about this complex tax credit,” Werfel said.
    Small businesses can use the ERC claim withdrawal process if they meet the following criteria:

    They claimed the ERC on an adjusted employment return (Forms 941-X, 943-X, 944-X, CT-1X).
    They only filed the adjusted return to claim the ERC and made no other changes.
    They intend to withdraw the entire ERC claim.
    They have either not received payment for their claim, or received the payment but haven’t cashed or deposited the refund check.

    Small businesses can learn more about the ERC withdrawal process by visiting IRS.gov/withdrawmyERC.

    Don’t miss these CNBC PRO stories: More

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    Credit card users paid nearly $164 billion in fees, interest in 2022. It may ‘get a little worse,’ analyst warns

    Americans paid $163.89 billion in credit card fees and interest in 2022, according to a WalletHub analysis.
    Between 2018 and 2020, such charges were roughly $120 billion per year, according to the Consumer Financial Protection Bureau. 
    “As bad as things have been for cardholders for the last year or so, it’s probably going to get a little worse for a while before it gets better,” said Matt Schulz, chief credit analyst at LendingTree.

    Oscar Wong | Moment | Getty Images

    Advocates target late payment penalties as ‘junk fees’

    The Biden administration has focused on cracking down on “junk fees” with the Federal Trade Commission and the CFPB in all areas of consumers’ lives, including certain credit card penalties.

    Some credit card companies charge as much as $41 for a missed payment. The goal is to reduce late payment fees to $8, ban late-fee amounts that go over 25% of the cardholder’s required payment and end the automatic annual inflation adjustment, the CFPB said in a statement.

    These charges are significant for lower-income households that may pay these fees constantly, amounting to almost a few hundred dollars over the course of a year, said Schulz.
    Proposed changes are meant to fill gaps in the Credit Card Accountability Responsibility and Disclosure Act of 2009, or CARD Act. The law imposed guardrails on credit card companies such as price controls on penalty fees and specific conditions in which they can be charged. However, there is no restriction on how much APR a company can charge nor language on late fees.

    How to minimize credit card fees, interest

    Cardholders paid on average $76.27 in fees and interest per credit card account in the fourth quarter of 2022, WalletHub found. Considering this, it’s worth looking at ways to lower these additional charges.
    “Life is so expensive in 2023 and it’s not going to get any cheaper any time soon,” he said.

    1. Ask your card issuer for a break

    Cardholders “can ask their card issuers for help,” Schulz said. Those who do “are more successful than most people realize,” he said.
    For instance, more than 3 in every 4 cardholders who asked for a lower interest rate on one of their credit cards in the past year got one, according to LendingTree. Almost 90% of people who called their issuer about a late fee were able to get it waived, a 2022 WalletHub survey found.
    If you ask your card issuer to lower your interest rate, they may run a credit check to see if anything has changed with your financial situation since you opened the card. However, the savings you may get with the lower rate may be worth taking the “little hit on your credit score,” said Schulz.

    2. Use autopay, but remember it ‘isn’t perfect’

    Consider setting up automated payments for your credit card statements so that you don’t miss a payment or accidentally pay late.
    However, don’t lose sight of your monthly statements because “autopay isn’t perfect,” said Schulz.

    Autopay makes a lot of things easier but it doesn’t absolve people of the responsibility for still keeping an eye on things.

    Matt Schulz
    chief credit analyst at LendingTree

    You could still end up paying late if you don’t monitor the due date, and you may not be paying enough to cover the minimum if your balance is higher than expected. To avoid paying more in interest and fees, try to make sure you cover the entire statement balance.
    “Autopay makes a lot of things easier,but it doesn’t absolve people of the responsibility for still keeping an eye on things,” added Schulz.
    You can also ask to change your due date to make it more convenient, said Sara Rathner, credit cards expert and writer at NerdWallet. You’re aware of how much money you have available in your checking account this way before an automated payment goes through.

    3. Avoid surprises

    Take advantage of opportunities to mitigate surprise charges and get the information you need about your card, said Winnie Sun, co-founder and managing director of Sun Group Wealth Partners in Irvine, California.
    Make sure you’re aware of your charges, whether that means routinely checking your statements or setting up push notifications every time your credit card is charged, said Sun, a CNBC Financial Advisor Council member. That can help you spot fraud and be aware of fees and interest you’ve accrued.
    Finally, if you haven’t reviewed the terms and conditions with your credit card company in a long time, contact your issuer’s customer support and ask for a list of fees and how much each costs.
    “You can always contact your card issuer and ask basic information about the card you have,” said Schulz.Don’t miss these CNBC PRO stories: More

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    Here’s how much your Social Security check may be in 2024, after the 3.2% cost-of-living adjustment

    A 3.2% cost-of-living adjustment will go into effect in January for millions of Social Security beneficiaries.
    Here’s how to gauge how much extra you may see in your monthly checks.

    Wand_prapan | Istock | Getty Images

    How to calculate your Social Security COLA for 2024

    There are two ways you can calculate how much your 2024 monthly Social Security check may be, according to Joe Elsasser, a certified financial planner and founder and president of Covisum, a provider of Social Security claiming software.
    The best way is to take the amount of your current Social Security check and add back your monthly Medicare Part B premium, if it is deducted from your check. In 2023, the standard monthly Part B premium is $164.90. However, higher-income beneficiaries pay more, including single individuals with more than $97,000 in income and married couples with more than $194,000.
    Then, apply the COLA to the entire benefit, including what you are having withheld for taxes. Next, subtract the new Medicare Part B premium for 2024, as well as taxes at the rate you have withheld. Next year, the standard monthly Part B premium will be $174.70. Higher-income individuals with more than $103,000 in income and married couples with more than $206,000 will pay more.
    That should give you the size of your benefit for next year, according to Elsasser.
    Alternatively, you can do a rough calculation by taking the monthly benefit you’re getting today and multiplying by 1.032.
    “It would be a rough calculation, but it’s a reasonable guess,” Elsasser said.

    How your 2024 benefit compares to others

    The maximum benefit for a retired worker who claims at full retirement age will go up to $3,822 per month in 2024, up from $3,627 per month in 2023.
    The average benefit for all retired workers will be $1,907 in 2024, up from $1,848 in 2023, according to the Social Security Administration.

    Don’t miss these CNBC PRO stories: More

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    Here’s what student loan borrowers need to know about the 12-month ‘on-ramp’ period

    Struggling borrowers may not have to resume their student loan payments for another year.
    Here’s what to know about the Biden administration’s relief measure.

    A woman planning a budget.
    Rockaa | E+ | Getty Images

    Do I have to do anything to apply for the relief?

    Borrowers do not need to enroll in the on-ramp period, the U.S. Department of Education says.
    If your loans were eligible for the pandemic-era payment pause, which mainly include those in the Direct program, then they’ll also qualify for this grace period of sorts.
    Loans that don’t qualify include private student loans and commercially held Federal Family Education Loans.

    Will interest continue to accrue on my debt?

    Yes. Interest began accruing on federal student loans Sept. 1.
    Unlike during the pandemic-era pause on federal student loans, when interest rates were set to zero, your debt will continue to grow at its pre-Covid rate over the next year. Forgoing payments or making only partial payments during the on-ramp period means you’ll likely have a larger bill in a year.
    For that reason, Scott Buchanan, executive director of the Student Loan Servicing Alliance, a trade group for federal student loan servicers, said he hoped borrowers weren’t thinking this is just another payment pause.
    “There is a fundamental difference here, which is that interest is accruing now,” Buchanan said.

    Are there any consequences to not making payments?

    Besides the accrual of interest, experts say there are unlikely to be consequences of not making payments during the on-ramp period. However, like with all things student loans, it’s good be careful. One borrower already told CNBC her account was put into a past-due status when she didn’t make her October payment.
    Still, the Department of Education says it will not report your missed payments during this period to the credit bureaus.
    Borrowers should also be shielded from collection activity, including the garnishments of their wages or retirement benefits, said higher education expert Mark Kantrowitz.

    Should I make payments or not?

    If you can afford to make your student loan payments, most experts recommend that you do so to avoid ending up with a larger bill when the on-ramp period ends.
    Still, experts say some borrowers with small debt balances who believe they will qualify for President Joe Biden’s Plan B for student loan forgiveness are taking their chances and holding off on making their payments.
    “They’re trying to buy themselves time,” said Braxton Brewington, press secretary for the Debt Collective.
    Biden’s plan is currently working its way through the regulatory process. It is unclear if the administration’s second attempt at providing people relief will end any differently than its first, with a failure at the Supreme Court.

    What if my servicer gets it wrong?

    The restart of student loan payments is proving rocky for many. Borrowers describe incredibly long wait times trying to contact their servicers and receiving incorrect bills.
    One customer service representative at a servicer told a borrower they hadn’t even heard of the on-ramp period, Brewington said.
    If you feel you’re facing a consequence for a missed payment that you shouldn’t be, Kantrowitz recommends reaching out to the Federal Student Aid Ombudsman.
    Borrowers can also see if they qualify for existing forbearance options.Don’t miss these CNBC PRO stories: More

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    Retirement goal expectations vs. reality: How Americans stack up

    Life Changes

    Younger workers are more optimistic that they’re on track with retirement goals, according to a recent report.
    However, their long-term savings may be falling short.
    There is often a disconnect between what people think they need for retirement and how much they are setting aside, according to Douglas Boneparth, a certified financial planner and member of CNBC’s Financial Advisor Council.
    Some simple rules of thumb can take too broad of an approach, he says.

    Halfpoint Images | Moment | Getty Images

    Saving for retirement is one thing, meeting your goals in the golden years is another.
    That’s where worry creeps in.

    Among older workers, just 34% of baby boomers and 26% of Gen Xers feel like they’re on the right track with their retirement savings, according to a recent Bankrate survey.
    Younger workers are more likely to say they are where they need to be. In fact, 45% of Gen Z and millennial workers feel somewhat optimistic.  

    More from Life Changes:

    Here’s a look at other stories offering a financial angle on important lifetime milestones.

    And yet, Gen Z workers are the biggest cohort of non-savers, Bankrate also found. 
    The average 401(k) balance among boomers is $220,900, according to the latest data from Fidelity Investments, the nation’s largest provider of 401(k) plans.
    Gen Xers have saved $153,300, on average, while millennials have $48,300 in a 401(k). For Gen Z, the average balance is $8,100.

    There is often a disconnect between what people think they need for retirement and how much they are setting aside, said certified financial planner Douglas Boneparth, president of Bone Fide Wealth in New York. 

    “There’s a conundrum with expectations versus reality,” he said.

    How much Americans think they need for retirement

    Overall, Americans expect they will need $1.25 million to retire comfortably, a separate study from Northwestern Mutual found.
    However, what $1 million means to one household versus anther comes down to lifestyle expenses, tolerance for risk and other factors, such as social security payments and homeownership, said Boneparth, who is also a member of the CNBC Advisor Council.
    Those who feel on track to reach their retirement goals are most likely to working with a financial advisor and have a diversified mix of assets, including stocks and bonds, according to another report from Country Financial.

    They are also significantly more likely to have at least $100,000 in a retirement savings account, the report found.

    How to figure out your retirement number

    There are a few simple rules of thumb, such as saving 10 times your income by retirement age and the so-called 4% rule for retirement income, which suggests that retirees should be able to safely withdraw 4% of their investments (adjusted for inflation) each year in retirement.
    However, these guidelines have their flaws, according to Chelsie Moore, director of wealth management at Country Financial.
    To get an accurate picture of where you stand, “it’s important to work with a financial advisor to discuss your unique situation and goals to determine the amount you need to save,” Moore said.
    “In a world where there are a lot of retirement calculators, we are often taking too broad of an approach,” Boneparth added. More

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    Medicare open enrollment may help you cut health-care costs for next year. Here’s what to know

    Year-end Planning

    Medicare annual open enrollment lets you shop around for health and prescription drug coverage for the coming year.
    Experts say there’s even more reason this year to check whether your current plans provide the best coverage for you.

    Andreswd | E+ | Getty Images

    Medicare beneficiaries have until Dec. 7 to change their Medicare health and prescription drug coverage for the coming year through annual open enrollment.
    This year, there’s even more reason to pay attention, as financial assistance for prescription drug coverage is set to expand starting Jan. 1, according to Meena Seshamani, director of the Center for Medicare at the Centers for Medicare and Medicaid Services.

    “It is important for people to check and see if they could be eligible for financial assistance to help pay for premiums, to pay for co-pays,” Seshamani said.

    More from Year-End Planning

    Here’s a look at more coverage on what to do finance-wise as the end of the year approaches:

    Starting in 2024, people who face high prescription drug costs will not have to pay anything out of pocket once they hit the catastrophic phase of their benefits, she noted, thanks to new prescription drug legislation.
    Notably, Medicare beneficiaries who take insulin currently do not have to pay more than $35 per month for covered prescriptions. They can also access recommended vaccines at no out-of-pocket cost, Seshamani noted.
    There are other reasons Medicare beneficiaries should pay attention to the annual enrollment period this year.

    “Medicare open enrollment is so important because options change every year, and people’s health needs and their financial situation changes every year,” Seshamani said.

    For beneficiaries, this is an opportunity to save.
    “You’re never locked in for longer than 12 months,” said Darren Hotton, associate director for community health and benefits at the National Council on Aging, an advocacy group for older Americans.
    Here are answers to some top questions to help you navigate Medicare annual open enrollment this year.

    What is Medicare annual open enrollment?

    Medicare open enrollment is when beneficiaries can shop around for health plans and prescription drug coverage that better meet their needs.
    Notably, health and drug plans make changes every year, so experts say it’s wise to revisit your selections to see which plans match your needs when it comes to cost and coverage, as well as the providers and pharmacies that are in network.
    Beneficiaries may be able to switch from original Medicare, which is managed by the federal government, to a Medicare Advantage plan that is privately managed, or vice versa. Alternatively, they may switch Medicare Advantage plans, Hotton noted.
    Original Medicare includes Medicare Parts A and B. Medicare Part A covers care provided by hospitals, skilled nursing facilities and hospice, as well as some home health care. Medicare Part B covers doctors’ services, outpatient care, medical supplies and preventive services.

    You just can’t ever come into Medicare anymore and say, ‘I’m done. I pick something and I’m done,’ because that’s always the wrong thing to do.

    Darren Hotton
    associate director for community health and benefits at the National Council on Aging

    Beneficiaries on original Medicare may choose to add prescription drug coverage by signing up for a Medicare Part D plan, or additional coverage for out-of-pocket costs through Medicare Supplement Insurance, or Medigap.
    Alternatively, beneficiaries may choose a private Medicare Advantage Plan, which provides Medicare Parts A and B, and may also include vision, dental, hearing and prescription drug coverage.
    “You just can’t ever come into Medicare anymore and say, ‘I’m done. I pick something and I’m done,’ because that’s always the wrong thing to do,” Hotton said.
    “You need to decide which option is best for you,” he said.
    Start by asking yourself whether you want Medicare with Medicare supplement coverage like your parents had, or whether you want coverage like what an employer might provide, Hotton said.

    What should I consider when assessing options?

    Much of the decision comes down to coverage and costs. For example, often people will change plans to save on premiums, according to Hotton.
    The decision also depends on what you personally need when it comes to your care — the doctors or care networks you prefer, the prescriptions you want covered and the pharmacy where you typically have those filled.
    “Even if you’re happy with the plan that you’re in, there could be a better option for you,” Seshamani said.
    There may be new choices for you this year, she noted, particularly as the new drug law goes into effect. Moreover, you may be eligible for financial assistance.
    “It is very important for everyone to evaluate their options every year, because options change, your health can change and your financial situation can change,” Seshamani said.

    Where should I go for advice?

    Catherine Falls Commercial | Moment | Getty Images

    For the best advice, experts recommend consulting trusted sources.
    Beneficiaries may consult directly with the agency through Medicare.gov and 1-800-MEDICARE, Seshamani said.
    There’s also local unbiased help available through the State Health Insurance Assistance Program, or SHIP, via ShipHelp.org.
    By making an appointment with your local SHIP office, you can have a counselor help identify the best plans for you for the coming year, said Hotton, a former SHIP director for Utah. This may be done in person, over the phone or virtually. The entire process may take just 30 to 40 minutes, he said.

    What are red flags to watch out for?

    A lot of advertisements pop up during open enrollment season. Unfortunately, that may also include misleading marketing practices, Seshamani said.
    It helps to double-check whether your personal providers and prescriptions may be covered under a certain plan, and how they compare with other offerings, via Medicare.gov or your local SHIP office through ShipHelp.org.

    What mistakes should I avoid?

    When shopping for Medicare coverage, it helps to make sure you are getting the best advice.
    Double-check what any advertisements or sales brochures tell you with your own research through Medicare or SHIP.
    Also be wary of who you take advice from, Hotton said.

    “What you don’t want to do is just jump into a Medicare Advantage plan because your friend says they like it,” Hotton said.
    It also helps to double-check whether the coverage you want may be available for less elsewhere, he said.
    “You’re paying the premium, you want to make sure you get really good coverage,” Hotton said.

    How soon should I act?

    Medicare’s enrollment period began Oct. 15. While open enrollment will last until Dec. 7, it helps to act sooner rather than later.
    “People should not wait,” Seshamani said.
    “If you miss the Dec. 7 deadline, then you have to wait until next open enrollment and you may miss a chance to save money or get better health care for you,” she said. More

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    Long before hitting a glass ceiling in the workplace, women face a ‘broken rung,’ report finds

    Your Money

    Although women have made gains in representation at the senior level, advancements are slower at the manager and director levels.
    Rather than hitting a glass ceiling, “the ‘broken rung’ is the biggest barrier,” says Rachel Thomas, Lean In’s CEO and co-founder.

    Women in corporate America have come a long way in the last decade.
    While the overall gender pay gap has not changed much, it has narrowed among top executives. For the first time ever, women CEOs make up more than 10% among Fortune 500 companies.

    But CEOs are often recruited from among top leadership and seeing even more women in the C-suite is key to having more women ascend to the highest levels.

    More from Women and Wealth:

    Here’s a look at more coverage in CNBC’s Women & Wealth special report, where we explore ways women can increase income, save and make the most of opportunities.

    That’s where progress often falls short, according to the annual Women in the Workplace study from Lean In and McKinsey.
    “The ‘broken rung’ is the biggest barrier to women’s advancement,” said Rachel Thomas, Lean In’s CEO and co-founder. “Companies are effectively leaving women behind from the very beginning of their careers, and women can never catch up.”

    Inequity ‘compounds vastly’ over a career

    Although women have made gains in representation at the senior level, advancements are slower at the manager and director levels, the report found.
    In fact, the biggest hurdle to advancement begins at the critical first step up to manager, according to Thomas: Only 87 women — and 73 women of color — are promoted for every 100 men.

    Largely due to systemic bias, women are prevented from getting the same opportunities to advance, Lean In’s report found.

    The glass ceiling is a myth. [Inequity] starts from day one and continues at every juncture.

    Stefanie O’Connell Rodriguez
    host of the “Money Confidential” podcast

    Men end up holding 60% of manager-level positions, while women hold just 40%, and as a result, there are fewer women to promote to director and so on, the report concluded.
    “The glass ceiling is a myth,” said Stefanie O’Connell Rodriguez, host of the “Money Confidential” podcast.
    There is an inequity that “starts from day one and continues at every juncture — and that compounds vastly over the course of the career,” she added.

    Ways to battle gender barriers

    Finding people within an organization that will lobby on your behalf is key, according to Laurie Chamberlin, head of LHH Recruitment Solutions, North America, a division of the Adecco Group.
    “Women tend to look for mentors and men tend to look for sponsors who will help them negotiate,” she said.  
    Mentors play an important role in providing advice and support at work, but they may not influence the person making decisions. That makes a difference, according to Gallup.
    A mentor shares knowledge and provides guidance, while a sponsor provides access to opportunities at work and advocates for career advancement.

    From a policy standpoint, pay transparency legislation is also important, Rodriguez added.
    Overall, salary bands, or the pay ranges organizations establish for specific roles, have already helped level the playing field, according to recent research from job site Ladders.
    The idea is that pay transparency will bring about pay equity, or essentially equal pay for work of equal or comparable value, regardless of worker gender, race or other demographic category.
    “There’s a long way to go, but it’s still really promising,” Rodriguez said.Don’t miss these CNBC PRO stories: More