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    Here’s what changed in the new Fed statement

    This is a comparison of Wednesday’s Federal Open Market Committee statement with the one issued after the Fed’s previous policymaking meeting in June.
    Text removed from the June statement is in red with a horizontal line through the middle.

    Text appearing for the first time in the new statement is in red and underlined.
    Black text appears in both statements.

    Arrows pointing outwards

    Follow along with Federal Reserve Chair Jerome Powell’s press conference here.

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    Taco Bell to roll out AI drive-thru ordering in hundreds of locations by end of year

    Yum Brands said hundreds of Taco Bell locations in the U.S. will use artificial intelligence in drive-thru lanes by the end of 2024.
    Restaurant companies such as Wendy’s and White Castle have been slowly implementing the tech to reduce labor costs and improve speed of service.
    Yum Brands hopes to roll out voice AI in its drive-thru lanes globally in the future.

    A Taco Bell fast-food restaurant and drive-thru at dusk in Gastonia, North Carolina.
    Jeff Greenberg | Universal Images Group | Getty Images

    Yum Brands hopes to use artificial intelligence to take down drive-thru orders at hundreds of Taco Bell restaurants by the end of this year.
    The restaurant company announced on Wednesday that it is expanding its rollout of the tech in the U.S. as it eyes implementing it in drive-thru lanes globally.

    Yum Brands joins restaurant rivals such as Wendy’s and White Castle in betting on voice AI, but its plans are the most ambitious to date. While tech companies may promise that voice AI can speed up service times, reduce labor costs and boost sales through upselling, restaurant companies have taken a more measured approach so far, testing the tech to make sure both its employees and customers enjoy the experience.
    In June, McDonald’s said it would end its trial of Automated Order Taker, an AI technology tested in partnership with IBM. The Chicago-based company now plans to turn to other vendors instead.
    Yum Brands has moved quickly on its test. In May, executives said Taco Bell would expand its pilot of voice AI from five locations to 30 restaurants in California. Currently, more than 100 Taco Bell restaurants in the U.S. use voice AI. Taco Bell had nearly 7,700 U.S. locations at the end of 2023, according to company filings.
    Yum Brands said the tech has improved order accuracy, reduced wait times, decreased employees’ task load and fueled profitable growth for the restaurant company and its operators.
    “With over two years of fine tuning and testing the drive-thru Voice AI technology, we’re confident in its effectiveness in optimizing operations and enhancing customer satisfaction,” Yum Brands Chief Innovation Officer Lawrence Kim said in a statement.

    Five KFC restaurants in Australia are also testing voice AI tech in drive-thrus, Yum Brands said.
    Yum Brands is expected to report its second-quarter earnings on Tuesday.

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    This AI-powered financial advisor has quickly gained $20 billion in assets

    An automated financial advisor called PortfolioPilot has quickly gained $20 billion in assets in a possible preview of how disruptive artificial intelligence could be for the wealth management industry.
    The service has added more than 22,000 users since its launch two years ago, according to Alexander Harmsen, founder of Global Predictions, which launched the product.
    The San Francisco-based startup raised $2 million this month from investors including Morado Ventures to fund its growth, CNBC has learned.

    AI-generated responses are becoming more common, whether travelers know or not.
    Westend61 | Getty Images

    An automated financial advisor called PortfolioPilot has quickly gained $20 billion in assets in a possible preview of how disruptive artificial intelligence could be for the wealth management industry.
    The service has added more than 22,000 users since its launch two years ago, according to Alexander Harmsen, co-founder of Global Predictions, which launched the product.

    The San Francisco-based startup raised $2 million this month from investors including Morado Ventures and the NEA Angel Fund to fund its growth, CNBC has learned.
    The world’s largest wealth management firms have rushed to implement generative AI after the arrival of OpenAI’s ChatGPT, rolling out services that augment human financial advisors with meeting assistants and chatbots. But the wealth management industry has long feared a future where human advisors are no longer necessary, and that possibility seems closer with generative AI, which uses large language models to create human-sounding responses to questions.
    Still, the advisor-led wealth management space, with giants including Morgan Stanley and Bank of America, has grown over the past decade even amid the advent of robo-advisors like Betterment and Wealthfront. At Morgan Stanley, for instance, advisors manage $4.4 trillion in assets, far more than the $1.2 trillion managed in its self-directed channel.
    Many providers, whether human or robo-advisor, end up putting clients into similar portfolios, said Harmsen, 32, who previously cofounded an autonomous drone software company called Iris Automation.
    “People are fed up with cookie-cutter portfolios,” Harmsen told CNBC. “They really want opinionated insights; they want personalized recommendations. If we think about next-generation advice, I think it’s truly personalized, and you get to control how involved you are.”

    AI-generated report cards

    The startup uses generative AI models from OpenAI, Anthropic and Meta’s Llama, meshing it with machine learning algorithms and traditional finance models for more than a dozen purposes throughout the product, including for forecasting and assessing user portfolios, Harmsen said.
    When it comes to evaluating portfolios, Global Predictions focuses on three main factors: whether investment risk levels match the user’s tolerance; risk-adjusted returns; and resilience against sharp declines, he said.
    Users can get a report card-style grade of their portfolio by connecting their investment accounts or manually inputting their stakes into the service, which is free; a $29 per month “Gold” account adds personalized investment recommendations and an AI assistant.
    “We will give you very specific financial advice, we will tell you to buy this stock, or ‘Here’s a mutual fund that you’re paying too much in fees for, replace it with this,'” Harmsen said.
    “It could be simple stuff like that, or it could be much more complicated advice, like, ‘You’re overexposed to changing inflation conditions, maybe you should consider adding some commodities exposure,'” he added.
    Global Predictions targets people with between $100,000 and $5 million in assets — in other words, people with enough money to begin worrying about diversification and portfolio management, Harmsen said.
    The median PortfolioPilot user has a $450,000 net worth, he said.  
    The startup doesn’t yet take custody of user funds; instead it gives paying customers detailed directions on how to best tailor their portfolios. While that has lowered the hurdle for users to get involved with the software, a future version could give the company more control over client money, Harmsen said.
    “It’s likely that over the next year or two, we will build more and more automation and deeper integrations into these institutions, and maybe even a Gen 2 robo-advisor system that allows you to custody funds with us, and we’ll just execute the trades for you.”

    ‘Massive shake up’

    Harmsen said he created the first version of PortfolioPilot a few years ago to manage his own newfound wealth after selling his first company.
    He’d grown frustrated after meeting more than a dozen financial advisors and realizing that they were “basically just salespeople trying to give access to this fairly standard” approach, he said.
    “It felt like a very real problem for me, because the only alternative I saw on the market was, you know, basically becoming a day trader and becoming my own portfolio manager,” Harmsen said.
    “I wanted hedge fund-quality tools and ways to think about risk and downside protection, and portfolio management across all of my different accounts and the buckets of money in crypto and real estate,” he said.
    So around the time he was starting a family and buying a home in San Francisco, he began coding a program that could manage his investments.
    After realizing it could have a broader use, Harmsen began building a team for Global Predictions, including three former employees of Bridgewater Associates, the world’s largest hedge fund.

    The company’s rise has attracted regulatory scrutiny; in March, the Securities and Exchange Commission accused Global Predictions of making misleading claims in 2023 on its website, including that it was the “first regulated AI financial advisor.” Global Predictions paid a $175,000 fine and changed its tagline as a result.
    While today’s dominant providers have been rushing to implement AI, many will be left behind by the transition to fully automated advice, Harmsen predicted.
    “The real key is you need to find a way to use AI and economic models and portfolio management models to generate advice automatically,” he said.
    “I think that is such a huge jump for the traditional industry; it’s not incremental, it’s very black or white,” he said. “I don’t know what’s going to happen over the next 10 years, but I suspect there will be a massive shake up for traditional human financial advisors.” More

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    Delta CEO says CrowdStrike-Microsoft outage cost the airline $500 million

    Delta CEO Ed Bastian said the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million.
    The airline canceled more than 5,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline.
    Bastian said the carrier would seek damages from the disruptions, adding, “We have no choice.”

    Delta Air Lines CEO Ed Bastian said Wednesday that the massive IT outage earlier this month that stranded thousands of customers will cost it $500 million.
    Bastian said the figure includes not just lost revenue but “the tens of millions of dollars per day in compensation and hotels” over a period of five days. The amount is roughly in line with analysts’ estimates. Delta didn’t disclose how many customers were affected or how many canceled their flights.

    The airline canceled more than 5,000 flights in the wake of the outage, which was caused by a botched CrowdStrike software update and took thousands of Microsoft systems around the world offline. The company had to manually reset 40,000 servers, Bastian said.
    After the outage, Delta’s platforms that match flight crews to planes couldn’t keep up with the changes, sparking further disruptions.
    The issue was similar to what Southwest Airlines customers suffered during year-end holidays in 2022 and shined a light on how a problem with just one of the many technology platforms airlines rely on can cause large-scale disruptions.
    Other airlines recovered faster, and Delta’s cascading disruptions and customer response sparked an investigation by the U.S. Department of Transportation. The meltdown was rare for the carrier that markets itself as a premium airline with top rankings in profitability and punctuality among U.S. carriers.
    Bastian, speaking from Paris, where he traveled last week, told CNBC’s “Squawk Box” on Wednesday that the carrier would seek damages from the disruptions, adding, “We have no choice.”

    “If you’re going to be having access, priority access to the Delta ecosystem in terms of technology, you’ve got to test the stuff. You can’t come into a mission critical 24/7 operation and tell us we have a bug,” Bastian said.
    CrowdStrike has so far made no offers to help Delta financially, Bastian added, beside offering free consulting advice on dealing with the fallout of the outage. CrowdStrike and Microsoft didn’t immediately respond to a request for comment.
    Delta hired prominent attorney David Boies to seek damages from both CrowdStrike and Microsoft, CNBC reported earlier this week. Boies is known for representing the U.S. government in its landmark antitrust case against Microsoft.
    “We have to protect our shareholders. We have to protect our customers, our employees, for the damage, not just to the cost of it, but to the brand, the reputational damage,” Bastian said.
    — CNBC’s Phil LeBeau contributed to this report.

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    Boeing reports wider-than-expected loss, weaker revenue

    Boeing reported a bigger loss and weaker revenue than analysts expected for the second quarter.
    Both the company’s commercial and defense units have been challenged by programs running behind schedule and higher-than-expected costs.
    The company is under increased federal scrutiny after a door plug blew out from a nearly new 737 Max 9 in January.

    A logo is seen on the Boeing stand on the opening day of the Farnborough International Airshow 2024, south west of London, on July 22, 2024.
    Justin Tallis | AFP | Getty Images

    Boeing on Wednesday reported a bigger quarterly loss and weaker revenue than analysts expected as both its commercial airplane and defense programs continued to struggle. Boeing also said it hired more-than-three-decade aerospace industry veteran Robert “Kelly” Ortberg to become its next CEO as the manufacturer tries to regain its footing.
    Here’s how Boeing performed in the second quarter compared with estimates compiled by LSEG:

    Loss per share: $2.90 per share adjusted versus $1.97 per share adjusted
    Revenue: $16.87 billion versus $17.23 billion

    “Despite a challenging quarter, we are making substantial progress strengthening our quality management system and positioning our company for the future,” CEO Dave Calhoun said in an earnings release Wednesday. Calhoun said in March that he would step down by the end of the year.
    Boeing reported a net loss for the second quarter of $1.44 billion, or $2.33 per share, compared with a loss of $149 million, or 25 cents per share, during the year-earlier period. On an adjusted basis, the company reported a loss of $2.90 per share, coming in nearly $1 per share under analyst expectations, according to LSEG.
    Revenue for the three months ended June 30 was down 15% to $16.87 billion.
    Boeing is trying to stabilize its operations after a door plug blowout from a nearly new 737 Max at the start of the year reignited additional scrutiny from regulators and further slowed deliveries of new, more fuel-efficient jets to airlines.
    On Wednesday, Boeing said it still plans to increase output of its Max planes to 38 a month. Analysts said it was producing them in the mid-20s per month the last quarter.

    The company’s all-important commercial airplanes unit reported a 32% year-over-year drop in revenue to $6 billion.
    Low deliveries and production have pushed back some of Boeing’s financial targets.
    CFO Brian West warned in May that the company would continue to burn cash in the second quarter, similar to the first, largely due to lower production and delivery rates than expected.
    On Wednesday, the manufacturer reported negative free cash flow of $4.3 billion for the second quarter.

    Read more CNBC airline news

    Boeing’s other business units have also faced cost overruns and delays, like its defense unit which is building the two Boeing 747 aircraft that will serve as Air Force One, which are behind schedule.
    The company’s defense unit reported a 2% decline in revenue for the second quarter to $6.02 billion. The segment had a loss of $913 million during the period, nearly double the $527 million it lost during the same quarter in 2023. Some of the losses “reflect higher estimated engineering and manufacturing costs, as well as technical challenges,” Boeing said.

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    Boeing taps former Collins Aerospace CEO Kelly Ortberg to replace Dave Calhoun

    Boeing has named Robert “Kelly” Ortberg to succeed Dave Calhoun.
    Ortberg, 64, previously led major aerospace supplier Rockwell Collins and has more than three decades of experience in the industry.
    Boeing announced in March that Calhoun would step down by year’s end, part of a broader company shake-up following a door plug blowout in January.

    Kelly Ortberg, chief executive officer of Rockwell Collins Inc., stands for a photograph at the company’s production facility in in Manchester, Iowa, U.S., on Wednesday, Aug. 31, 2016. 
    Daniel Acker | Bloomberg | Getty Images

    Boeing has named Robert “Kelly” Ortberg to succeed CEO Dave Calhoun, picking a longtime aerospace veteran from outside the company as the manufacturer scrambles to regain its footing from safety and manufacturing crises. He will start Aug. 8.
    Ortberg, 64, previously led major aerospace supplier Rockwell Collins, which later became Collins Aerospace, and the business is now part of industry behemoth RTX. He retired in 2021.

    Ortberg, who has a mechanical engineering degree, will face a host of challenges as Boeing’s CEO: persistent losses, heightened regulator scrutiny, a crisis of confidence from airline customers whose planes are delayed, and tense labor talks that now include the threat of a strike.
    His appointment Wednesday came alongside Boeing’s second-quarter results, which revealed a wider-than-expected loss and a 15% drop in sales.
    Boeing announced in March that Calhoun would step down by year’s end, part of a broader company shake-up that also included the departure of its then-chairman and the replacement of its head of commercial aircraft. The changes came after a door plug blew out of a nearly new 737 Max 9, reigniting federal scrutiny over Boeing just as it was trying to move on from two fatal crashes of its bestselling plane.
    “The Board conducted a thorough and extensive search process over the last several months to select the next CEO of Boeing and Kelly has the right skills and experience to lead Boeing in its next chapter,” Boeing’s chairman, Steven Mollenkopf, said in note to employees on Wednesday. “Kelly is an experienced leader who is deeply respected in the aerospace industry, with a well-earned reputation for building strong teams and running complex engineering and manufacturing companies.”
    Ortberg will also join Boeing’s board.

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    Washington, D.C., attorney general sues StubHub, alleging deceptive pricing

    Washington, D.C., Attorney General Brian Schwalb alleges StubHub is using deceptive pricing techniques to illegally boost profits.
    StubHub has sold over 5.5 million tickets to consumers in the district, extracting $118 million in hidden fees, since 2015, the lawsuit alleges.
    The lawsuit comes as consumers and lawmakers alike criticize ticket platforms for additional or “junk” fees.

    The StubHub logo is seen at its headquarters in San Francisco.
    Andrej Sokolow | Picture Alliance | Getty Images

    Washington, D.C., Attorney General Brian Schwalb sued the online ticket exchange platform StubHub on Wednesday, alleging deceptive and unfair pricing.
    The lawsuit claims StubHub uses deceptive advertising of low ticket prices to lure consumers who pay vastly more after an arduous checkout process.

    “This is no accident — StubHub intentionally hides the true price to boost profits at its customers’ expense,” Schwalb said in a statement.
    The ticketing platform, valued at over $16 billion, had been eyeing a summer initial public offering. However, earlier this month, the company announced it would delay the IPO until after Labor Day, citing difficult market conditions.
    The AG’s lawsuit said the ticketing platform uses a system called “drip pricing,” which employs a countdown clock to create a false sense of urgency. The complaint argued that StubHub tacks on substantially higher “fulfillment and services fees” without an adequate explanation.
    In a statement responding to the lawsuit, StubHub said it strongly supports federal and state proposals that enhance existing laws to empower consumers, such as requiring all-in pricing uniformly across platforms.
    “StubHub is committed to creating a transparent, secure, and competitive marketplace to benefit consumers. We are disappointed that the DC Attorney General is targeting StubHub when our user experience is consistent with the law, our competitors’ practices, and the broader e-commerce sector,” the company said.  

    The lawsuit comes as consumers and lawmakers alike criticize the hidden or “junk” fees charged by ticket sellers. Other businesses like airlines have also faced allegations of deceptive pricing.
    In its lawsuit, the attorney general’s office said that from 2014 to 2015, StubHub used “all-in pricing,” in which the advertised price included mandatory fees. The complaint alleged that StubHub did a testing period where it randomly assigned consumers to one of the two models. The company found that if it hid fees until the end of the checkout, consumers were more likely to buy tickets and purchase them at the higher prices, the lawsuit said.
    “The District of Columbia is particularly impacted by StubHub’s illegal conduct, as residents and visitors spend more per capita on live entertainment in Washington, D.C., than those in many other U.S. cities,” the AG’s office said.
    In one example, the complaint shows a pair of tickets with an advertised price of $178 per ticket, or $356 for a pair. As the clock ticks down, the checkout page shows the total price about 40% higher, at $497 for the two tickets.
    “StubHub never explains to consumers throughout the purchase process how the fees for a particular ticket purchase are calculated,” the complaint said.
    Since 2015, StubHub has sold over 5.5 million tickets to consumers in the district, extracting an estimated $118 million in hidden fees, the AG’s office said.
    The company also faced a federal class action lawsuit in January for allegations that it deliberately misled customers on ticket prices.
    StubHub has been one of the top players in the ticketing industry since it launched in 2000.
    Co-founder Eric Baker and his company Viagogo reacquired the ticket seller from eBay in 2020 in a $4 billion deal.

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    Ford reveals 2025 Maverick pickup with new technologies, hybrid options

    Ford Motor has redesigned its small Maverick pickup truck, adding more technology, new performance and hybrid options to the vehicle.
    The Ford entry-level pickup has been a surprise hit for the company since its introduction in 2021.
    The starting price has increased from about $20,000 for the 2022 model to $26,295 for a 2025 Maverick hybrid model.

    2025 Ford Maverick

    DETROIT — Ford Motor has redesigned its small Maverick pickup truck, adding more technology, new performance and hybrid options to the vehicle.
    Updates to the 2025 Ford Maverick include refreshed exterior and interior styling, including a 13.2-inch center touchscreen; an all-wheel-drive hybrid option; and connectivity features such as a 5G modem and wireless Apple CarPlay and Android Auto.

    The Ford entry-level pickup has been a surprise hit for the company since its introduction in 2021. The company has exponentially increased sales and production of the vehicle, including a 77% uptick in vehicles built through June of this year compared to that same time period in 2023.
    “We had unprecedented demand,” John Emmert, Ford general manager of trucks in North America, told CNBC. “Halfway through this year we’re almost equal to what our full-year sales were last year.”
    The Maverick is drawing new customers to the Ford brand — many of whom are buying their first-ever new vehicle, the company said. Additionally, Ford said 80% of Maverick owners did not own a truck as their previous vehicle.

    2025 Ford Maverick XLT interior

    The 2022 Maverick rapidly gained attention for its up to 40 miles per gallon of fuel economy and starting price of about $20,000. That number has increased amid record vehicle prices and rising costs to $26,295 for a 2025 Maverick hybrid model.
    Todd Eckert, Ford truck product marketing and brand manager, argues that for the amount of technology added to the vehicle, and considering the average price of a new car or truck hovers around $50,000, the Maverick is still a good deal.

    “It’s still the most affordable pickup truck in the marketplace,” he said. “That’s one of the cores for us. … It’s finding that right balance.”
    Ford officials declined to discuss Maverick’s profitability, but Emmert said, in general, when the company decides to add content to a truck, “there’s a business case.”
    Expanding Ford’s truck business has been a goal under CEO Jim Farley, who is restructuring the automaker’s operations to focus on its strengths such as pickups.

    2025 Ford Maverick Lariat

    The Maverick is mainly sold in North America and parts of South America. Emmert declined to discuss the potential for additional markets such as Europe, but said, “If we see an opportunity, that could be a discussion.”
    In addition to the new hybrid options, an off-road “Tremor” package will now be offered as a stand-alone model. The Maverick Tremor includes a beefed-up, higher-riding suspension and all-wheel-drive system.
    Eckert said the most popular Maverick model is the XLT, which currently starts at $26,420. That price is expected to hold for the 2025 model, but new higher-end technologies and the Tremor model should boost Maverick profits for Ford.
    The average transaction price for Maverick is about $32,000, according to Ford.
    The Maverick is available with a 2.5-liter hybrid engine capable of a Ford-estimated 191 horsepower and 155 pounds-foot of torque or a 2.0-liter EcoBoost engine rated at 238 horsepower and 277 pounds-foot of torque.
    The 2025 Maverick is available to order starting Aug. 1, with deliveries expected to begin in late 2024. The trucks are produced at Ford’s Hermosillo assembly plant in Mexico.

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