Hiring and Promotion

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    College Graduates Find Booming Job Market a Year After Pandemic Lows

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    Seniors and graduates are again in demand as companies revive recruiting, underscoring the economic premium that comes with a diploma.Trevaughn Wright-Reynolds, a senior at Colby College in Maine, expected a lengthy job search when he returned to campus in August. “I wasn’t sure how much interest I was going to get,” he said. “I didn’t know what to think of the job market.”It didn’t take him long to find out. By September, he was in the final round of interviews with several suitors, and on Oct. 1, Mr. Wright-Reynolds accepted a position with a proprietary trading firm in Chicago. “I didn’t think I would get an offer this quickly,” he said.For many college students, the pandemic’s arrival last year did more than disrupt their studies, threaten their health and shut down campus life. It also closed off the usual paths that lead from the classroom to jobs after graduation. On-campus recruiting visits were abandoned, and the coronavirus-induced recession made companies pull back from hiring.But this year, seniors and recent graduates are in great demand as white-collar employers staff up, with some job-seekers receiving multiple offers. University placement office directors and corporate human resources executives report that hiring is running well above last year’s levels, and in some cases surpasses prepandemic activity in 2019.“The current market is great for employment,” said Lisa Noble, director of employer partnerships and emerging pathways at Colby. “There was a lot of trepidation for companies in 2020. People wanted to see how things would work out and were stalling.” Since June 1, Ms. Noble has had discussions with 428 employers, compared with 273 in the same period last year.Much of the recruiting is taking place virtually, as are job fairs and even many internships. But the reliance on virtual platforms like Zoom and Microsoft Teams for interviews, job offers and eventually welcoming new hires aboard hasn’t dimmed enthusiasm among employers.“The appetite for college labor is strong right now, whether it’s student positions, or part time, all the way through entry-level jobs,” said Jennifer Neef, director of the Career Center at the University of Illinois Urbana-Champaign.That appetite at this stage of the pandemic — when overall U.S. employment remains more than five million jobs below the level in early 2020 — underscores the longstanding economic premium for those with a college education over holders of just a high school diploma.The unemployment rate for all workers with a college degree stood at 2.8 percent in August, compared with 6 percent for high school graduates with no college. Among workers 22 to 27, the jobless rate in June was 6.2 percent for those with at least a bachelor’s degree and 9.6 percent for those without one, according to a study by the Federal Reserve Bank of New York.“We’ve seen a bifurcation in the labor market recovery,” said Gregory Daco, chief U.S. economist at Oxford Economics. “College graduates were less affected by job losses and have seen a faster rebound while people with high school diplomas or less witnessed a much more serious decline in employment opportunities during the Covid crisis.”What’s more, the spread of the Delta variant of the coronavirus has been a one-two punch for those lacking a college degree, hitting the sectors they depend on the most, like restaurants and bars, hotels and retail businesses. By contrast, white-collar employers are thriving.Office work can also be done remotely, a key advantage over face-to-face jobs dealing with consumers that frequently employ less-educated workers. In many cases, the new hires will rarely set foot at corporate headquarters, with orientation and full-time work mostly taking place online.And the courtship rituals of recruiters haven’t changed, even if everything is done over the internet.“It’s back to business as usual,” said Wendy Dziorney, global university hiring leader at HP Inc. The company plans to hire 315 graduates of the class of 2021 in the United States, compared with 126 from the class of 2020 and 210 in the class of 2019.Fall marks the peak of the recruiting season on campus, with interviews and full-time offers for seniors, while internships beckon for sophomores and juniors.Students in search of jobs and internships gathered to listen to recruiters from a consulting firm at Colby College last week.Tristan Spinski for The New York Times“October is our busiest month,” said Jennifer Newbill, director of university recruitment at Dell Technologies. Her company has extended full-time offers to more than 1,300 graduates this year, up 60 percent from 2020.Recruiters of students in the hottest majors — including engineering, computer sciences, accounting and economics — find themselves butting up against one another for the same candidates.“I’ve been with the firm 26 years and I’ve never seen it this competitive,” said Rod Adams, talent acquisition and onboarding leader at PwC, the accounting and consulting firm. “It’s not just our direct competitors but also tech firms, big industry, banks and investment companies.”For this year, PwC plans to extend offers for internships and full-time jobs to 12,000 people, up 15 to 20 percent from 2020 and 10 percent above 2019 levels. Like many employers, PwC is approaching students earlier and trying to get top candidates to make a commitment as soon as possible.The interviewing process used to extend through November, but Mr. Adams hopes to get offers out by the middle of this month and to hear back from candidates by Thanksgiving. “We are moving faster, and the moment students set foot on campus, they start hearing from us,” Mr. Adams said.PwC is using a hybrid approach to recruiting, with Mr. Adams and his team visiting a few campuses in person while contacting many more virtually. “It allows us to extend our reach,” he said.In particular, the company has made an effort to pursue students from historically Black colleges and universities, recruiting from 35 of these institutions; five years ago, it recruited from seven.The rise in campus hiring means more choices for some current students as well as belated help for the pandemic-hit class of 2020, said Annette McLaughlin, director of the Office of Career Services at Fordham University.“Activity is up significantly from last year and is about 10 percent higher than it was before the pandemic,” she said. “It’s likely that students will get multiple offers and they will have to choose.”“The current market is great for employment,” said Lisa Noble, director of employer partnerships and emerging pathways at Colby.Tristan Spinski for The New York TimesThe rebound is also benefiting recent Fordham graduates like Jonah Isaac, who finished school in May 2020, two months after the pandemic struck. Several companies withdrew offers, and Mr. Isaac, a business administration major, spent a year interviewing for spots that never materialized until a Fordham alumnus helped him get a sales development job with Moody’s Analytics in June 2021.“It was a huge hit for many students, and not getting anything was demoralizing,” said Mr. Isaac, a Chicago native who was a wide receiver on Fordham’s football team. “I’d get to the third or fourth interview, and they’d say, ‘Sorry, we’re going in another direction.’”Members of the class of 2021 have had an easier time. Brittanie Rice, a Spelman College graduate, landed a job at Dell after working as an intern the summer before. “I felt lucky,” she said. “A lot of my friends had cancellations left and right, but my internship went on.”Ms. Rice was a computer science major, an especially sought-after concentration for many big employers. But Ms. Newbill, the university recruitment director for Dell, said her company was also hiring students majoring in nontechnical fields — like philosophy and journalism — for sales positions. “Sales is about the personality, not the degree,” she said.Still, graduates in STEM-related fields are having the most success.Manuel Pérez, 23, is two months into his job as a data analyst at Accenture, which led him to move to Nashville after graduating from the University of Puerto Rico, Mayagüez.Mr. Pérez, an information systems major, said he attended a virtual job fair last October and applied to work at Accenture after meeting with recruiters over Microsoft Teams. After three rounds of interviews, he received a job offer in March and started his position in the summer.“I had other job offers, but they all wanted me to start immediately, and I wanted to graduate first,” said Mr. Pérez, from Camuy, P.R. “I feel the job demand has grown, with more people demanding better pay, in every sector from retail to white-collar jobs.”Mr. Wright-Reynolds, the Colby senior, is studying statistics with a minor in computer sciences. A native of Medford, Mass., he will start at the trading firm in Chicago in August.“This was a great opportunity, and I couldn’t go wrong in accepting it,” he said. “I feel like a weight is off my shoulders. I have a lot more time to enjoy senior year.” More

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    Wage gains remained strong in August as hiring slowed.

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    Wages continued to grow briskly in August even as hiring decelerated, a surprising development that economists said was probably driven partly by continuing demand for workers in spite of coronavirus outbreaks caused by the Delta variant.Average hourly earnings climbed by 0.6 percent from July to August, more than the 0.3 percent that economists in a Bloomberg survey had forecast. Over the past year, they were up 4.3 percent, exceeding the expected 3.9 percent.Leisure and hospitality wages are well outpacing overall wages.Percent change in earnings for non-managers since January 2019 More

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    August 2021 Jobs Report: Employers Added Only 235,000 Jobs

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    The American economy slowed abruptly last month, adding 235,000 jobs, a sharp drop from the huge gains recorded earlier in the summer and an indication that the Delta variant of the coronavirus is putting a damper on hiring.August added a disappointing number of jobs.Cumulative change in jobs since before the pandemic More

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    July 2021 Jobs Report: Employers Add 943,000 to Payrolls

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    The American economy roared into midsummer with a strong gain in hiring, but there are questions about its ability to maintain that momentum as the Delta variant of the coronavirus causes growing concern.Employers added 943,000 jobs in July, the Labor Department reported Friday, but the data was collected in the first half of the month, before variant-related cases exploded in many parts of the country.While the economy and job growth overall have been strong in recent months, experts fear that the variant’s spread could undermine those gains if new restrictions become necessary. Already, some events have been canceled, and many companies have pulled back from plans for employees to return to the office in September.Still, with schools planning to reopen, at least for now, and Americans continuing to dine out and travel, the economy’s expansion remained on track last month. Some experts foresee a slight cooling on the horizon, but most think unemployment will keep falling as the labor market recovers the ground lost in the pandemic.“It’s been a sprint in terms of growth, but we may be moving into more of a marathon,” said Scott Anderson, chief economist at Bank of the West in San Francisco. “Travel season is winding down, and the Delta variant is a big concern.”The unemployment rate fell to 5.4 percent, compared with 5.9 percent in June. Before the report, the consensus of economists polled by Bloomberg forecast a gain of 858,000 jobs, with the unemployment rate dipping to 5.7 percent.The education arena, often a laggard in July as schools close and teachers go off the payroll, was a leader last month. Instead of letting teachers go as they have in the past, schools kept more workers on the payroll, creating a larger seasonal adjustment upward in the number of teaching jobs.Local government added 221,000 education jobs, after a jump in June, and 40,000 jobs were added in private education. Leisure and hospitality businesses, which were hit hard by lockdowns last year, recovered further, adding 380,000 jobs. That included 253,000 in food and drinking establishments, along with hiring gains in lodging and in arts, entertainment and recreation.Manufacturing and construction showed more modest increases, hampered by higher goods prices and a shortage of components like semiconductors. Employment in professional and business services jumped by 60,000, a sign that the white-collar sector is on the upswing.“Business is unbelievable,” said Tom Gimbel, chief executive of LaSalle Network, a recruiting and staffing firm in Chicago. “Companies are continuing to hire salespeople in numbers that I’ve never seen. It shows me that companies are very optimistic about the future.”“We’re seeing demand for senior people, but it’s not crazy,” he added. “The huge demand is entry to midlevel, with salaries ranging from $45,000 to $90,000. It’s the rebirth of the middle manager.”Despite the hiring gains, many managers report difficulty in finding applicants for open positions. Jeanine Lisa Klotzkin manages an outpatient addiction treatment center in White Plains, N.Y., and has had only limited success in her search for addiction counselors.“Normally, we’d have dozens of candidates,” she said. But six weeks after posting an online job ad, her clinic has received four applications. The positions pay $50,000 to $63,000 a year, said Ms. Klotzkin, who added: “These aren’t low-wage jobs. I don’t know where the people went.” More

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    Who Discriminates in Hiring? A New Study Can Tell.

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    Applications seemingly from Black candidates got fewer replies than those evidently from white candidates. The method could point to specific companies.Twenty years ago, Kalisha White performed an experiment. A Marquette University graduate who is Black, she suspected that her application for a job as executive team leader at a Target in Wisconsin was being ignored because of her race. So she sent in another one, with a name (Sarah Brucker) more likely to make the candidate appear white.Though the fake résumé was not quite as accomplished as Ms. White’s, the alter ego scored an interview. Target ultimately paid over half a million dollars to settle a class-action lawsuit brought by the Equal Employment Opportunity Commission on behalf of Ms. White and a handful of other Black job applicants.Now a variation on her strategy could help expose racial discrimination in employment across the corporate landscape.Economists at the University of California, Berkeley, and the University of Chicago this week unveiled a vast discrimination audit of some of the largest U.S. companies. Starting in late 2019, they sent 83,000 fake job applications for entry-level positions at 108 companies — most of them in the top 100 of the Fortune 500 list, and some of their subsidiaries.Their insights can provide valuable evidence about violations of Black workers’ civil rights.The researchers — Patrick Kline and Christopher Walters of Berkeley and Evan K. Rose of Chicago — are not ready to reveal the names of companies on their list. But they plan to, once they expose the data to more statistical tests. Labor lawyers, the E.E.O.C. and maybe the companies themselves could do a lot with this information. (Dr. Kline said they had briefed the U.S. Labor Department on the general findings.)In the study, applicants’ characteristics — like age, sexual orientation, or work and school experience — varied at random. Names, however, were chosen purposefully to ensure applications came in pairs: one with a more distinctive white name — Jake or Molly, say — and the other with a similar background but a more distinctive Black name, like DeShawn or Imani.What the researchers found would probably not surprise Ms. White: On average, applications from candidates with a “Black name” get fewer callbacks than similar applications bearing a “white name.”This aligns with a paper published by two economists from the University of Chicago a couple of years after Ms. White’s tussle with Target: Respondents to help-wanted ads in Boston and Chicago had much better luck if their name was Emily or Greg than if it was Lakisha or Jamal. (Marianne Bertrand, one of the authors, testified as an expert witness in the trial over Ms. White’s discrimination claim.)This experimental approach with paired applications, some economists argue, offers a closer representation of racial discrimination in the work force than studies that seek to relate employment and wage gaps to other characteristics — such as educational attainment and skill — and treat discrimination as a residual, or what’s left after other differences are accounted for.The Berkeley and Chicago researchers found that discrimination isn’t uniform across the corporate landscape. Some companies discriminate little, responding similarly to applications by Molly and Latifa. Others show a measurable bias.All told, for every 1,000 applications received, the researchers found, white candidates got about 250 responses, compared with about 230 for Black candidates. But among one-fifth of companies, the average gap grew to 50 callbacks. Even allowing that some patterns of discrimination could be random, rather than the result of racism, they concluded that 23 companies from their selection were “very likely to be engaged in systemic discrimination against Black applicants.”There are 13 companies in automotive retailing and services in the Fortune 500 list. Five are among the 10 most discriminatory companies on the researchers’ list. Of the companies very likely to discriminate based on race, according to the findings, eight are federal contractors, which are bound by particularly stringent anti-discrimination rules and could lose their government contracts as a consequence.“Discriminatory behavior is clustered in particular firms,” the researchers wrote. “The identity of many of these firms can be deduced with high confidence.”The researchers also identified some overall patterns. For starters, discriminating companies tend to be less profitable, a finding consistent with the proposition by Gary Becker, who first studied discrimination in the workplace in the 1950s, that it is costly for firms to discriminate against productive workers.The study found no strong link between discrimination and geography: Applications for jobs in the South fared no worse than anywhere else. Retailers and restaurants and bars discriminate more than average. And employers with more centralized personnel operations handling job applications tend to discriminate less, suggesting that uniform rules and procedures across a company can help reduce racial biases.An early precedent for the paper published this week is a 1978 study that sent pairs of fake applications with similar qualifications but different photos, showing a white or a Black applicant. Interestingly, that study found some evidence of “reverse” discrimination against white applicants.More fake-résumé studies have followed in recent years. One found that recent Black college graduates get fewer callbacks from potential employers than white candidates with identical resumes. Another found that prospective employers treat Black graduates from elite universities about the same as white graduates of less selective institutions.One study reported that when employers in New York and New Jersey were barred from asking about job candidates’ criminal records, callbacks to Black candidates dropped significantly, relative to white job seekers, suggesting employers assumed Black candidates were more likely to have a record.What makes the new research valuable is that it shows regulators, courts and labor lawyers how large-scale auditing of hiring practices offers a method to monitor and police bias. “Our findings demonstrate that it is possible to identify individual firms responsible for a substantial share of racial discrimination while maintaining a tight limit on the expected number of false positives encountered,” the researchers wrote.Individual companies might even use the findings to reform their hiring practices.Dr. Kline of Berkeley said Jenny R. Yang, a former chief commissioner of the E.E.O.C. and the current director of the Office of Federal Contract Compliance Programs, which has jurisdiction over federal contractors, had been apprised of the findings and had expressed interest in the researchers’ technique. (A representative of the agency declined to comment or to make Ms. Yang available.)Similar tests have been performed since the 1980s to detect discrimination in housing by real estate agents and rental property owners. Tests in which white and nonwhite people inquire about the availability of housing suggest discrimination remains rampant.Deploying this approach in the labor market has proved a bit tougher. Last year, the New York City Commission on Human Rights performed tests to detect employment discrimination — whether by race, gender, age or any other protected class — at 2,356 shops. Still, “employment is always harder than housing,” said Sapna Raj, deputy commissioner of the law enforcement bureau at the agency, which enforces anti-discrimination regulations.“This could give us a deeper understanding,” Ms. Raj said of the study by the Berkeley and Chicago researchers. “What we would do is evaluate the information and look proactively at ways to address it.”The commission, she noted, could not take action based on the kind of statistics in the new study on their own. “There are so many things you have to look at before you can determine that it is discrimination,” she argued. Still, she suggested, statistical analysis could alert her to which employers it makes sense to look at.And that could ultimately convince corporations that discrimination is costly. “This is actionable evidence of illegal behavior by huge firms,” Dr. Walters of Berkeley said on Twitter in connection with the study’s release. “Modern statistical methods have the potential to help detect and redress civil rights violations.” More

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    Return to Office Hits a Snag: Young Resisters

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    A generation gap has emerged between them and colleagues who value the workplace over the advantages of remote work. Bridging it may require flexibility.David Gross, an executive at a New York-based advertising agency, convened the troops over Zoom this month to deliver a message he and his fellow partners were eager to share: It was time to think about coming back to the office.Mr. Gross, 40, wasn’t sure how employees, many in their 20s and early 30s, would take it. The initial response — dead silence — wasn’t encouraging. Then one young man signaled he had a question. “Is the policy mandatory?” he wanted to know.Yes, it is mandatory, for three days a week, he was told.Thus began a tricky conversation at Anchor Worldwide, Mr. Gross’s firm, that is being replicated this summer at businesses big and small across the country. While workers of all ages have become accustomed to dialing in and skipping the wearying commute, younger ones have grown especially attached to the new way of doing business.And in many cases, the decision to return pits older managers who view working in the office as the natural order of things against younger employees who’ve come to see operating remotely as completely normal in the 16 months since the pandemic hit. Some new hires have never gone into their employers’ workplace at all.“Frankly, they don’t know what they’re missing, because we have a strong culture,” Mr. Gross said. “Creative development and production requires face-to-face collaboration. It’s hard to have a brainstorm on a Zoom call.”Some industries, like banking and finance, are taking a harder line and insisting workers young and old return. The chief executives of Wall Street giants like Morgan Stanley, Goldman Sachs and JPMorgan Chase have signaled they expect employees to go back to their cubicles and offices in the months ahead.Other companies, most notably those in technology and media, are being more flexible. As much as Mr. Gross wants people back at his ad agency, he is worried about retaining young talent at a time when churn is increasing, so he has been making clear there is room for accommodation.“We’re in a really progressive industry, and some companies have gone fully remote,” he explained. “You have to frame it in terms of flexibility.”In a recent survey by the Conference Board, 55 percent of millennials, defined as people born between 1981 and 1996, questioned the wisdom of returning to the office. Among members of Generation X, born between 1965 and 1980, 45 percent had doubts about going back, while only 36 percent of baby boomers, born between 1946 and 1964, felt that way.And if anything, the rise of the Delta variant of the coronavirus in recent days may fuel resistance among reluctant officegoers of all ages.“Among the generations, millennials are the most concerned about their health and psychological well-being,” said Rebecca L. Ray, executive vice president for human capital at the Conference Board. “Companies would be well served to be as flexible as possible.”Matthew Yeager, 33, quit his job as a web developer at an insurance company in May after it told him he needed to return to the office as vaccination rates in his city, Columbus, Ohio, were rising. He limited his job hunting to opportunities that offered fully remote work and, in June, started at a hiring and human resources company based in New York.“It was tough because I really liked my job and the people I worked with, but I didn’t want to lose that flexibility of being able to work remotely,” Mr. Yeager said. “The office has all these distractions that are removed when you’re working from home.”Mr. Yeager said he would also like the option to work remotely in any positions he considered in the future. “More companies should give the opportunity for people to work and be productive in the best way that they can,” he said.Even as the age split has managers looking for ways to persuade younger hires to venture back, there are other divides. Many parents and other caregivers are concerned about leaving home when school plans are still up in the air, a consideration that has disproportionately affected women during the pandemic.At the same time, more than a few older workers welcome the flexibility of working from home after years in a cubicle, even as some in their 20s yearn for the camaraderie of the office or the dynamism of an urban setting.Still, that so many young people are working from home is a reversal of longstanding habits, said Julia Pollak, a labor economist at ZipRecruiter, the online employment marketplace.“The norm for so long is that remote work in office jobs has been reserved for the oldest and most senior and most trusted,” she said. “It’s interesting how quickly young workers have embraced this.”When they work apart, younger employees lose chances to network, develop mentors and gain valuable experience by watching colleagues close-up, veteran managers say.In some cases, older millennials like Jonathan Singer, 37, a real estate lawyer in Portland, Ore., find themselves making the case for returning to the office to skeptical younger colleagues who have grown accustomed to working from home.“As a manager, it’s really hard to get cohesion and collegiality without being together on a regular basis, and it’s difficult to mentor without being in the same place,” Mr. Singer said. But persuading younger workers to see things his way has not been easy..css-1xzcza9{list-style-type:disc;padding-inline-start:1em;}.css-3btd0c{font-family:nyt-franklin,helvetica,arial,sans-serif;font-size:1rem;line-height:1.375rem;color:#333;margin-bottom:0.78125rem;}@media (min-width:740px){.css-3btd0c{font-size:1.0625rem;line-height:1.5rem;margin-bottom:0.9375rem;}}.css-3btd0c strong{font-weight:600;}.css-3btd0c em{font-style:italic;}.css-w739ur{margin:0 auto 5px;font-family:nyt-franklin,helvetica,arial,sans-serif;font-weight:700;font-size:1.125rem;line-height:1.3125rem;color:#121212;}#NYT_BELOW_MAIN_CONTENT_REGION .css-w739ur{font-family:nyt-cheltenham,georgia,’times new roman’,times,serif;font-weight:700;font-size:1.375rem;line-height:1.625rem;}@media (min-width:740px){#NYT_BELOW_MAIN_CONTENT_REGION .css-w739ur{font-size:1.6875rem;line-height:1.875rem;}}@media (min-width:740px){.css-w739ur{font-size:1.25rem;line-height:1.4375rem;}}.css-9s9ecg{margin-bottom:15px;}.css-uf1ume{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;}.css-wxi1cx{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;-webkit-align-self:flex-end;-ms-flex-item-align:end;align-self:flex-end;}.css-12vbvwq{background-color:white;border:1px solid #e2e2e2;width:calc(100% – 40px);max-width:600px;margin:1.5rem auto 1.9rem;padding:15px;box-sizing:border-box;}@media (min-width:740px){.css-12vbvwq{padding:20px;width:100%;}}.css-12vbvwq:focus{outline:1px solid #e2e2e2;}#NYT_BELOW_MAIN_CONTENT_REGION .css-12vbvwq{border:none;padding:10px 0 0;border-top:2px solid #121212;}.css-12vbvwq[data-truncated] .css-rdoyk0{-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg);}.css-12vbvwq[data-truncated] .css-eb027h{max-height:300px;overflow:hidden;-webkit-transition:none;transition:none;}.css-12vbvwq[data-truncated] .css-5gimkt:after{content:’See more’;}.css-12vbvwq[data-truncated] .css-6mllg9{opacity:1;}.css-qjk116{margin:0 auto;overflow:hidden;}.css-qjk116 strong{font-weight:700;}.css-qjk116 em{font-style:italic;}.css-qjk116 a{color:#326891;-webkit-text-decoration:underline;text-decoration:underline;text-underline-offset:1px;-webkit-text-decoration-thickness:1px;text-decoration-thickness:1px;-webkit-text-decoration-color:#326891;text-decoration-color:#326891;}.css-qjk116 a:visited{color:#326891;-webkit-text-decoration-color:#326891;text-decoration-color:#326891;}.css-qjk116 a:hover{-webkit-text-decoration:none;text-decoration:none;}“With the leverage that employees have, and the proof that they can work from home, it’s hard to put the toothpaste back in the tube,” he said.Fearful of losing one more junior employee in what has become a tight job market, Mr. Singer has allowed a young colleague to work from home one day a week with an understanding that they would revisit the issue in the future.“It’s just not possible to say no to some remote work,” Mr. Singer explained. “It’s simply not worth risking losing a good employee because of a doctrinaire view that folks need to be in the office.”Amanda Diaz, 28, feels relieved she doesn’t have to go back to the office, at least for now. She works for the health insurance company Humana in San Juan, P.R., but has been getting the job done in her home in Trujillo Alto, which is about a 40-minute drive from the office.Humana offers its employees the option to work from the office or their home, and Ms. Diaz said she would continue to work remotely as long as she had the option.“Think about all the time you spend getting ready and commuting to work,” she said. “Instead I’m using those two or so hours to prepare a healthy lunch, exercising or rest.”Alexander Fleiss, 38, chief executive of the investment management firm Rebellion Research, said some employees had resisted going back into the office. He hopes peer pressure and the fear of missing out on a promotion for lack of face-to-face interactions entices people back.“Those people might lose their jobs because of natural selection,” Mr. Fleiss said. He said he wouldn’t be surprised if workers began suing companies because they felt they had been laid off for refusing to go back to the office.Mr. Fleiss also tries to persuade his staff members who are working on projects to come back by focusing on the benefits of face-to-face collaborations, but many employees would still rather stick to Zoom calls.“If that’s what they want, that’s what they want,” he said. “You can’t force anyone to do anything these days. You can only urge.” More

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    Low-Wage Workers Now Have Options, Which Could Mean a Raise

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    The sharp rebound in hiring, especially in service industries, is widening opportunities and prompting employers to compete on pay.McDonald’s is raising wages at its company-owned restaurants. It is also helping its franchisees hang on to workers with funding for backup child care, elder care and tuition assistance. Pay is up at Chipotle, too, and Papa John’s and many of its franchisees are offering hiring and referral bonuses.The reason? “In January, 8 percent of restaurant operators rated recruitment and retention of work force as their top challenge,” Hudson Riehle, senior vice president for research at the National Restaurant Association, said in an email. “By May, that number had risen to 72 percent.”Restaurant workers — burger flippers and bussers, cooks and waiters — have emerged from the pandemic recession to find themselves in a position they could not have imagined a couple of years ago: They have options. They can afford to wait for a better deal.In the first five months of the year, restaurants put out 61 percent more “workers wanted” posts for waiters and waitresses than they had in the same months of 2018 and 2019, before the coronavirus pandemic shut down bars and restaurants around the country, according to data from Burning Glass, a job market analytics firm.That’s not all: The jobs that waiters and waitresses typically transition to — as bartenders, hosts and hostesses, chefs and food preparation workers — are booming, too.Something similar is happening all along the least-paid end of the labor market. Many employers have blamed expanded unemployment benefits for their troubles in filling gaping job vacancies. But the sharp rebound in hiring — clustered in urban service industries — is creating bottlenecks in sets of occupations that are improving prospects across much of the nation’s low-wage labor force.Marcela Escobari, Ian Seyal and Carlos Daboin Contreras of the Brookings Institution in Washington offer an occupation-by-occupation analysis of this dynamic.Of the roughly 11 million jobs lost between the first quarter of 2020 and the first quarter of this year, they found, over four million were in occupations that are bouncing back with a double benefit: Demand for workers is high, and they are launching pads for sometimes higher-paying jobs that are also growing rapidly.For instance, between January and May there were twice as many job postings for construction laborers as the average for the same five months of 2018 and 2019, according to the Brookings analysis. What’s more, painters and carpenters — two occupations that construction workers typically move to — are also awash in offers.At the same time, construction may be drawing workers from other occupations. While many contractors — especially in residential building — are desperate for workers, “trucking seems to be even more desperate,” noted Ken Simonson, chief economist of the Associated General Contractors of America. One reason might be that construction, with its high pay, tends to attract a lot of truckers.“A lot of construction workers have commercial drivers’ licenses,” Mr. Simonson added. “Trucking companies call it poaching. I would call it luring.”Building cleaners are in hot demand. But an unemployed janitor who wants something better can probably get a job as a groundskeeper, a house cleaner or a construction laborer. These are among the five occupations that building cleaners most often move to, according to the Brookings data. And they are booming, too.Something similar is happening in the market for personal care aides and nursing and home health aides, along with practical and vocational nurses, who are much better paid. All are experiencing a jump in job postings.Some two-thirds of the more than four million jobs are in occupations at the lower end of the wage structure, paying less than $17.26 an hour. The job market is booming far less for occupations paying more than $30.“What’s happening right now is not about the wages of college grads going up — it’s about the wages of lifeguards at my pool,” said Betsey Stevenson, a former chief economist at the Labor Department who is now at the University of Michigan. “That closing of the wage differential could persist.”And this might help explain the peculiar nature of the labor market’s rebound from the pandemic, in which high unemployment coexists with complaints of labor shortages.“Undergirding that is the sense that workers at the very bottom have options to work for a better job,” Ms. Stevenson said. “What employers are used to paying won’t really cut it.”More than 3 percent of workers in the private sector quit in April, according to the Labor Department. That is the highest rate since the government started collecting the data two decades ago. The rate eased only slightly in May, to 2.8 percent. And quitting is particularly notable near the least-paid tier of the labor market: 5.3 percent of workers in leisure and hospitality and 4 percent of workers in retail quit in May.A Domino’s pizza outlet in St. Louis was looking for workers last month.Whitney Curtis for The New York TimesPay seems to be responding. Wages of workers with only a high school certificate have been gaining ground on the pay of their peers with more education since the spring of last year.Might this be just a flash in the pan? Heidi Shierholz, who was also a chief economist at the Labor Department during the Obama administration and is now director of policy at the left-leaning Economic Policy Institute, is skeptical that the job market is breaking with its decades-long trend of wage stagnation at the bottom and lavish rewards at the top.“How much of what this captures is just a trampoline effect?” she wondered. “The jobs that come back tend to look like the jobs that were lost.” After the dust settles and the employment holes created by the pandemic in several industries fill up, the deal offered to workers might look much like it did before the pandemic.Ultimately, “we are stuck in a world where labor is very cheap and we don’t expect much from it,” Ms. Stevenson said. “I don’t see this pandemic fundamentally reshaping that.” Ms. Shierholz put it this way: “There has not been any fundamental restructuring of power in the economy.”Some of the more lasting changes brought about by the pandemic could work against low-wage workers. Restaurants, taxi fleets and hotels in big cities are likely to see less business as companies cut back on business travel and people working remotely cut back on downtown lunches and happy hours.More job losses should be expected if fast food joints and other service businesses decide to replace their face-to-face workers with robots and software. Yet there are signs that the country’s low-wage labor force might be in for more lasting raises.Even before the pandemic, wages of less-educated workers were rising at the fastest rate in over a decade, propelled by shrinking unemployment. And after the temporary expansion of unemployment insurance ends, with Covid-19 under control and children back at school, workers may be unwilling to accept the deals they accepted in the past.Jed Kolko, chief economist at the job placement site Indeed, pointed to one bit of evidence: the increase in the reservation wage — the lowest wage that workers will accept to take a job.According to data from the Federal Reserve Bank of New York, the average reservation wage is growing fastest for workers without a college degree, hitting $61,483 in March, 26 percent more than a year earlier. Aside from a dip at the start of the pandemic, it has been rising since November 2017.“That suggests it is a deeper trend,” Mr. Kolko noted. “It’s not just about the recovery.”Other trends could support higher wages at the bottom. The aging of the population, notably, is shrinking the pool of able-bodied workers and increasing demand for care workers, who toil for low pay but are vital to support a growing cohort of older Americans.“There was a work force crisis in the home care industry before Covid,” said Kevin Smith, chief executive of Best of Care in Quincy, Mass., and president of the state industry association. “Covid really laid that bare and exacerbated the crisis.”With more families turning their backs on nursing homes, which were early hotbeds of coronavirus infections, Mr. Smith said, personal care aides and home health aides are in even shorter supply.“The demand for services like ours has never been higher,” he said. “That’s never going back.”And some of the changes brought about by the pandemic might create new transition opportunities that are not yet in the Brookings data. The accelerated shift to online shopping may be a dire development for retail workers, but it will probably fuel demand for warehouse workers and delivery truck drivers.The coronavirus outbreak induced such an unusual recession that any predictions are risky. And yet, as Ms. Escobari of Brookings pointed out, the recovery may provide rare opportunities for those toiling for low wages.“This time, people searching for jobs may have a lot of different options,” she said. “That is not typical.” More