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    NYC Retail Zones: Midtown Has Been Empty, but Other Areas Have Bounced Back

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    Shopping locally has helped foot traffic in some commercial districts across the city return almost to prepandemic levels.All eyes are on Midtown Manhattan as everyone anxiously waits to see if and when office workers and tourists will return to what have been eerily empty streets and whether the businesses that line them will regain customers lost during the pandemic.But other retail corridors across New York are also important barometers of the city’s economy, as well as key to its recovery; a survey of five of them, one in each borough, showed signs of resilience.“On the whole, business districts outside Manhattan are holding up better and some are really thriving,” said Jonathan Bowles, executive director of the Center for an Urban Future.This is not to gloss over the hardship experienced practically everywhere.Corridors outside Midtown that have much in common with it — commuter hubs drawing 9-to-5 workers — have also experienced a dramatic falloff in foot traffic and, therefore, customers for stores and restaurants. The same goes for areas reliant on leisure activities that Covid restrictions shut down.But retail hubs surrounded by residential development have fared better during a time when many people who normally work in offices were holed up at home for extended periods. When they went out, they spent locally. Supermarkets and other essential businesses have been flourishing.Larger economic forces that were in play even before the pandemic — such as the decline in brick-and-mortar retail in the face of online shopping — have continued to exact their toll. Empty storefronts were an issue on many streets before Covid, and the closing of Century 21 and Modell’s Sporting Goods outlets during the pandemic have left gaping holes in some shopping districts.Street vendors have long been part of the scene on Harlem’s 125th Street; some now sell face shields and other pandemic items.Katherine Marks for The New York TimesRetailers that remain have scrambled to adapt to ever-changing pandemic policies. Some have branched into online sales, often with the help of merchant groups, business improvement districts or the NYC Small Business Resource Network, a new public-private partnership that has deployed “small business support specialists” to neighborhoods throughout the city. But stores are also competing with street vendors, which have proliferated during the pandemic, and other problems have emerged, including increases in graffiti and litter.On streets with empty storefronts, asking rents are falling as landlords try to lure new tenants. Some new businesses have opened because they have been able to take advantage of lower rents, more flexible lease terms and the ability to move into a space that had already been kitted out by a departing business.But store openings do not match closings, and the moratorium on commercial evictions that was put in place to protect tenants during the pandemic is set to expire May 1. Many businesses owe back rent because they had no income during the lockdown and reduced earnings since then.“Many of our merchants are still in business because of the eviction moratorium,” said Jennifer Tausig, co-chair of the NYC BID Association, which represents 76 business improvement districts across the city. “We don’t know what will happen when the rent apocalypse hits.”Much is still unknown, and the absence of hard data has left people searching for signs of recovery wherever they can find them.Thomas J. Grech, president and chief executive of the Queens Chamber of Commerce, estimates that 1,000 of the 6,000 restaurants in his borough have closed for good. But he is busy going to ribbon cuttings for new businesses. And he has noticed more small delivery trucks on the streets — “the Boar’s Head trucks, the folks who supply bacon and eggs to diners.” To him, it means “people are buying sandwiches,” he said. “All that stuff has a ripple effect.”The businesses along 125th Street have benefitted from local residents shopping locally.Katherine Marks for The New York TimesManhattan: 125th Street While Midtown has been a ghost town for much of the pandemic, four miles north, 125th Street in Harlem has at times felt like its old bustling self, a clamorous mix of chain stores, mom-and-pop shops and sidewalk vendors.For years, Harlem boosters had made efforts to attract “Class A” office buildings and hotels, with relatively little success. But ironically, during the pandemic, that meant the east-west corridor did not suffer the way areas dependent on 9-to-5 workers and tourists have.Instead, 125th Street had 600,000 residents within walking distance and shopping locally. Those who otherwise would have been heading to offices sheltered in place and, when they ventured out, spent money closer to home.“We had a lot of the essentials — the banks, the telecoms, even the pawn shops,” said Barbara Askins, the president and chief executive of the 125th Street Business Improvement District. “People needed money and that kept the pawn shops busy.”When Covid restrictions shut down the Apollo Theater, 125th Street lost a  major generator of foot traffic.Katherine Marks for The New York TimesAll is far from normal, though. The Apollo Theater, which typically attracts about 220,000 visitors annually, was forced to close, eliminating a big draw.Overall pedestrian activity declined, according to the BID’s counts. After a dramatic falloff during the lockdown of April and May of last year, it rose steadily until, by September, foot traffic was back to February 2020 levels. It dropped again when the city’s gradual reopening was put on hold by the surge in Covid cases last fall and winter.Vacant storefronts are noticeable, and average asking rents have declined six percent since 2019, according to a report from the Real Estate Board of New York. Some landlords are trying to hang onto the tenants they have. Leah Abraham, the founder of Settepani and the owner of a building on 125th Street, has lost a tenant and cut the rent of others, with her eye on better days to come. “Harlem has such a strong cachet,” Ms. Abraham said. “I am sure it will rebound.” One promising sign: Trader Joe’s and Target will be coming to a 17-story mixed-use development on 125th Street at Malcolm X Boulevard that is slated to open in 2023 and will also include some affordable housing, the headquarters for the National Urban League and New York’s first civil rights museum.Some retailers on Fordham Road in the Bronx say sales are nearing pre-pandemic levels.Karsten Moran for The New York TimesThe Bronx: Fordham Road Fordham Road, the biggest shopping district in the Bronx, an open-air bazaar strung along a major east-west transportation corridor, went into the pandemic with a three percent vacancy rate, according to the Fordham Road Business Improvement District. Today, the vacancy rate is still three percent. And asking rents, after declining slightly last year, are back up to prepandemic levels, said Scott Silverstein, a broker with Colliers.All this says something about the staying power of the historic shopping corridor, especially after a year that saw the loss of 40 percent of the borough’s businesses, not to mention the highest Covid death rates in the city and an increase in the unemployment rate to nearly 18 percent.While some businesses have closed during the pandemic, street vendors have proliferated.Karsten Moran for The New York TimesIt also says something about the demographics of the area around Fordham Road. Many people who live nearby are essential workers who continued to commute to work, providing foot traffic to the businesses that occupy 175 storefronts between Jerome and Washington Avenues, the core of the district.Businesses hustled to survive — adding masks and hand sanitizer to their offerings, shifting to online sales and banding together in what Wilma Alonso, executive director of the Fordham Road BID, called a “mini mall” trend. Where a single establishment might previously have occupied a storefront, now there could be multiple businesses in one location. “It looks like one store,” Ms. Alonso said, “but when you go inside there’s an eyebrow place, a jewelry store and a lingerie person.”City Jeans, a Bronx-born chain started in 1993, has a store on Fordham Road — one of many sneaker outlets here. Sales are 80 to 85 percent of prepandemic levels, said Marko Majic, community coordinator for the chain. The City Point shopping center, just off Downtown Brooklyn’s Fulton Mall, draws shoppers from a wide swath of Brooklyn.Stefano Ukmar for The New York TimesBrooklyn: Fulton Mall As in Midtown Manhattan, the office buildings of Downtown Brooklyn have been largely empty during the pandemic. Ditto the courthouses.The absence of commuters has been felt on Fulton Mall, the eight-block stretch of Fulton Street that is closed to cars and normally sees some 77,000 people a day, according to the Downtown Brooklyn Partnership, a local development corporation. In 2020 foot traffic dropped by 48 percent to less than 41,000.But there has been a boom in residential development in the area in recent years, with new towers rising around the mostly low-rise buildings on Fulton Mall. And with people sheltering in place and shopping locally, this has helped balance things out, said Regina Myer, president of the development corporation.City Point, a multilevel indoor shopping mall just off Fulton, has drawn people from a wider swath of Brooklyn to its stores, which include anchor tenants Target and Trader Joe’s. This has benefited Fulton Mall as a whole, said Ms. Myer, pointing to pedestrian counts that reached 91 percent of 2019 levels on the corner of Fulton and Hanover Place in December.But it’s unclear whether Brooklynites flocking to City Point are also shopping in the chain stores and at independents selling cellphones, children’s clothing, sneakers and flashy gold jewelry on Fulton Mall.Of the strip’s 83 storefronts, 11 are closed permanently, although some of the closings predated the pandemic and some inactive sites are being marketed for redevelopment.The historic Gage & Tollner restaurant opens for indoor dining April 15 on a block where some vacant storefronts have been identified for redevelopment.Stefano Ukmar for The New York TimesGage & Tollner, the recently revived Victorian-era restaurant on the strip, has been doing takeout business since February but will open for indoor dining April 15. On a recent visit, its ornate white-painted facade stood out on a block lined with gated storefronts. “We have no neighbors here,” said St. John Frizell, a partner in the restaurant.Gage & Tollner is a landmark and by law must be preserved, but other sites on the block are slated for redevelopment, according to Claire Holmes, a spokeswoman for the Downtown Brooklyn Partnership.Rents on sites not up for redevelopment range from $125 to $250 per square foot, according to brokers, reflecting a slight drop from prepandemic highs. “They were hitting $300 per square foot at one point,” said Peter Ripka, co-founder of Ripco Real Estate.But Mr. Ripka was bullish about what he called “one of the granddaddies of the great borough streets.” “Fulton Mall will come back,” he added.Shoppers have returned to downtown Flushing, but storefront vacancies have increased and rents have fallen.Tom Sibley for The New York TimesQueens: Main Street in FlushingFlushing’s Chinatown is typically teeming, especially on weekends when people who live outside Downtown Flushing make pilgrimages to its dim sum restaurants and Asian specialty stores. The neighborhood is a major shopping district and transportation hub.The district went uncharacteristically quiet in early 2020, long before other parts of the city shut down, when many Chinese business owners here recognized the seriousness of the pandemic, and hostility directed at Asian-americans became more overt. Area residents were among the first to don face masks, shelter at home — and close stores and restaurants.Many of these businesses have not survived the year since then. Nearly half of the barbershops and hair and nail salons, many of which had been situated on side streets, have closed. So have about 35 restaurants, including longtime favorites like Joe’s Shanghai and Good Kitchen. Banks, medical offices and grocery stores, on the other hand, have done well, and a new supermarket has just opened in a space Modell’s previously occupied.There has been a 16 percent increase in consumer interest for shopping, restaurant and food categories in the Main Street corridor since the beginning of the pandemic, according to Yelp, at the same time that the share of consumer interest declined 49 percent for Midtown.These days the street feels as busy as ever, but the vacancy rate has risen to five or six percent from less than one percent, said Dian Song Yu, executive director of the Downtown Flushing Transit Hub BID. “We’ve never seen that before,” he added. Rents have dropped about 15 percent, said Michael Wang, founding partner of Project Queens, a brokerage. But deals are being made.In response to anti-Asian hate crimes, a volunteer patrol has sprung up to help keep local streets safe.Tom Sibley for The New York Times“Pre-Covid, if you had a retail store in the main strip you would have 30 offers,” Mr. Wang said. “Now the demand is much lower, but you still have five people very serious about moving in.”But anti-Asian racism that existed before the pandemic has flared up here, just as it has elsewhere, with people falsely blaming Asian-Americans for spreading the coronavirus. Earlier this year a woman was thrown against a row of newspaper stands and injured outside a bakery. Main Street Patrol, a volunteer group, has sprung up to document, record and, if necessary, intervene in hate crimes, as have other neighborhood watch groups around the city.Empire Outlets, an outdoor shopping mall in St. George, lost 65 to 70 percent of its foot traffic during the pandemic but visitors have recently increased.Erica Price for The New York TimesStaten Island: Bay Street The city’s most suburban-style, car-centric borough doesn’t have the density other parts of the city do, and many of its retailers line small commercial corridors and strip malls.The former have fared better than the latter during the pandemic, said Linda M. Baran, the president and chief executive of the Staten Island Chamber of Commerce. While most of the stores and restaurants along places like New Dorp Lane and Forest Avenue have been holding their own, the strip malls “are where I’m seeing vacancies,” she said. Six percent of the borough’s businesses have closed for good, according to a recent survey by the chamber.Bay Street, on the North Shore, is in its own category. It stretches from the Staten Island Ferry terminal south through three neighborhoods that together make up Downtown Staten Island: St. George, Tompkinsville and Stapleton.Home to mostly mom-and-pops, Bay Street was regarded as a work-in-progress before the pandemic. A 2017 city report counted 232 storefronts, many in poor condition, and put the vacancy rate at 21 percent. The rate had declined somewhat by early 2020, however.St. George, the neighborhood most familiar to day trippers who arrive by ferry, is the area that has seen the greatest falloff in foot traffic. This is where borough hall, courthouses and cultural institutions are clustered, and the businesses here have struggled ever since government workers were sent home, tourists stopped riding the ferry from Manhattan and the St. George Theater closed to visitors.Vacant storefronts have been a longstanding issue on Bay Street.Erica Price for The New York TimesSome restaurants have pivoted to takeout (and Enoteca Maria, famed for its rotating cast of chef grandmas, to selling bottled sauces). Some have opted to shut their doors and wait out the pandemic. But some new food purveyors have opened, including on Bay Street.Empire Outlets, an outdoor shopping mall near the ferry terminal, was still finding its footing before the pandemic. It has lost 65 to 70 percent of its visitors and four retailers, said Joseph Ferrara, a principal at BFC Partners, the mall’s developer. However, foot traffic increased 20 percent between February and March and parking jumped 140 percent.Empire Outlets and other area businesses are banking on the return of municipal workers, now scheduled for June 1. NYC Fast Ferry will start providing service to St. George from Battery Park City and Midtown Manhattan this summer. And on the horizon: the recently announced revival of the New York Wheel project, albeit in a scaled-down form and not until 2025.For weekly email updates on residential real estate news, sign up here. Follow us on Twitter: @nytrealestate. More

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    Companies Put Return-to-Work Plans in Motion

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    #masthead-section-label, #masthead-bar-one { display: none }The Coronavirus OutbreakliveLatest UpdatesMaps and CasesRisk Near YouVaccine RolloutNew Variants TrackerBuildings in Manhattan, where the amount of sublet office space available to rent surged nearly 50 percent last year.Credit…George Etheredge for The New York TimesReturn-to-Office Plans Are Set in Motion, but Virus Uncertainty RemainsMany employers are not making a decision until many workers are vaccinated. And some are making plans for “hybrid” work arrangements.Buildings in Manhattan, where the amount of sublet office space available to rent surged nearly 50 percent last year.Credit…George Etheredge for The New York TimesSupported byContinue reading the main storyJulie Creswell, Gillian Friedman and March 3, 2021, 5:00 a.m. ETA year and a pandemic ago, over 100,000 people filled the central business district in Charlotte, N.C., pouring out of offices, including several recently built skyscrapers, and into restaurants, bars and sports venues. Then as the coronavirus sent employees to their homes, much of the city center quickly went quiet and dark.The return of those employees to their offices has been halting and difficult. Last fall, Fifth Third Bank began bringing back workers, but soon reversed course. LendingTree, which is moving from the suburbs to the city, is waiting for the end of the school year. Wells Fargo has delayed its return to the office several times, telling its employees recently that they will continue to work remotely through at least May 1. And Duke Energy will bring some employees back in June, and most of the 6,000 people at its headquarters in September, when children should be able to go back to schools.Corporate executives around the country are wrestling with how to reopen offices as the pandemic starts to loosen its grip. Businesses — and many employees — are eager to return to some kind of normal work life, going back to the office, grabbing lunch at their favorite restaurant or stopping for drinks after work. But the world has changed, and many managers and workers alike acknowledge that there are advantages to remote work.While coronavirus cases are declining and vaccinations are rising, many companies have not committed to a time and strategy for bringing employees back. The most important variable, many executives said, is how long it will take for most employees to be vaccinated.Another major consideration revolves around the children of workers. Companies say they can’t make firm decisions until they know when local schools will reopen for in-person learning.Then there is a larger question: Does it make sense to go back to the way things were before the pandemic given that people have become accustomed to the rhythms of remote work?“Everyone has different comfort levels with coming back,” said Chuck McShane, a senior vice president at the Charlotte Regional Business Alliance, an organization that has helped lure businesses to the area. “For some companies, it depends on the type of work you’re doing and whether you can remain at home. But a concern about continued remote work is, how do entry-level workers get socialized into the office culture?”About a quarter of employees across the country are going into offices these days, according to Kastle Systems, an office security firm that gets data from 3,600 buildings in the United States.Many companies, paying to rent empty office space, are eager for that number to rise. Their executives believe having employees working side by side improves collaboration, supports the development of younger employees and nurtures the heart and soul of any company — its culture.A mass return to the office would help revive the economies of city centers that have been ghost towns for months.Credit…George Etheredge for The New York TimesA lone pedestrian in Midtown Manhattan. The number of workers returning to the office remains below 20 percent in New York.Credit…George Etheredge for The New York TimesThat’s why some managers like Mark Rose, chief executive of Avison Young, a commercial property consulting and property management firm based in Chicago with offices around the world, is asking employees to return to the office in April.“You’re not going to be fired or written up if you don’t come back, but it is the expectation that, subject to local laws, and subject to your individual issues, that you start to make your way back,” Mr. Rose said about his 5,000 employees. “It absolutely is going to be an expectation.”A mass return to the office would, of course, be a boon for commercial real estate companies like Avison Young. Landlords, whose revenues are under threat as corporations move out or reduce the amount of space they rent, would breathe a sigh of relief. Many tenants have more space than they need. In Manhattan, the amount of sublet office space available to rent surged nearly 50 percent last year and it is currently 27 percent of all available space, the highest share since the period right after the 2008 financial crisis, according to Savills.Moreover, a return to the office would help revive city centers that have been ghost towns for months. Restaurants and bars could start hiring again and returning commuters could generate much-needed revenue for struggling transit systems.The course of the pandemic has largely dictated office attendance. That number crashed in March and April last year as the pandemic took hold and started slowly rising in the late spring, according to Kastle. Another surge in infections after Thanksgiving drove occupancy down but it appears to be on an upswing.There are big regional differences. In large cities in Texas, more than a third of workers are back, while the New York, San Francisco and Chicago areas remain below 20 percent.[embedded content]Some of these regional differences might be explained by how people get to work. “In places where people are commuting through public transportation, we know that makes people much more vulnerable to Covid because of the sheer presence of others, compared to if you’re commuting in your own car,” said Tsedal Neeley, a Harvard Business School professor who studies remote work.The Coronavirus Outbreak More

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    Airbnb Is Driving Hosts Elsewhere With Costly Pandemic Policies

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    #masthead-section-label, #masthead-bar-one { display: none }The Coronavirus OutbreakliveLatest UpdatesMaps and CasesVaccine RolloutSee Your Local RiskNew Variants TrackerAdvertisementContinue reading the main storySupported byContinue reading the main storyAirbnb Is Driving Hosts Elsewhere With Costly Pandemic PoliciesHurt by refunds, some are trying to cut the site out of bookings or taking legal action. The company says it is working to reduce tensions.Lorraine Luongo of Myrtle Beach, S.C., has filed an arbitration claim against Airbnb seeking to recover the money she lost.Credit…Leslie Ryann McKellar for The New York TimesFeb. 21, 2021, 2:30 p.m. ETOver six years, Lorraine Luongo went from renting out a spare room in her house in Myrtle Beach, S.C., to owning and managing 10 properties that she listed on Airbnb.Last year, when the pandemic hit and Airbnb allowed customers to cancel bookings with full refunds, she lost $25,000 in reservations overnight. The payments that Airbnb then offered hosts as a concession were “peanuts,” she said.Ms. Luongo realized her business was too reliant on Airbnb, she said. So she created listings on competing sites like VRBO and Golightly, a site for female travelers, and plans to build a website to deal with guests directly. In November, she filed an arbitration claim against Airbnb for breach of contract, seeking to recover the money she lost.“They’re supposed to be valuing the hosts, but everything is more in favor of the guests,” Ms. Luongo, 45, said.Ms. Luongo is just one of Airbnb’s rental operators who have become increasingly disillusioned with the company. While there had always been tensions between Airbnb and its four million hosts around the world, a rift has widened in the pandemic after the company changed its cancellation policy and hosts saw what little power they had.For some rental operators, the relationship is broken beyond repair. Hundreds with more than 10,000 listings are pursuing legal action against Airbnb, according to Bryant Greening, a lawyer at LegalRideshare, the Chicago firm that is helping Ms. Luongo with her claim. Others are trying to bypass Airbnb by booking guests directly. Last year, direct bookings made up 25 percent of reservations among rental managers surveyed by Hostfully, a travel software company, up from 19 percent in 2019.“A lot of the damage is permanent,” said Jasper Ribbers, who runs Get Paid for Your Pad, a company in Barcelona, Spain, that advises short-term rental operators. “The trust is kind of gone.”The fracturing is happening at a crucial moment for Airbnb. The company, which went public in December and immediately topped more than $100 billion in value, faces high expectations as its stock price has soared further. Airbnb plans to report its first earnings as a public company on Feb. 25.That puts the San Francisco company under pressure to show a thriving business — taking a cut of the fees when people book properties that hosts list on its site — even as new surges of the coronavirus dampen travel.Brian Chesky, Airbnb’s chief executive, said of hosts, “We have a lot of work to do, and frankly, they’re still hurting,”Credit…Jessica Chou for The New York TimesIn an interview on the day of Airbnb’s initial public offering, Brian Chesky, the chief executive, acknowledged tensions with hosts but said the relationship had improved over the last year.“We have a lot of work to do, and frankly, they’re still hurting,” he said.Catherine Powell, Airbnb’s head of hosting, said hosts’ views of their relationship with the company improved 17 percent between January 2020 and last month. “Our relationship with hosts is incredibly important,” she said. “Our hosts are what powers Airbnb.”When $77,000 disappearsAirbnb hosts trace many of their issues with the company to March 14, three days after the World Health Organization declared the pandemic. That was when Airbnb enacted an “extenuating circumstances policy.”The change angered many rental operators, who had previously chosen their own cancellation policies, including a nonrefundable option. The new policy allowed guests to cancel with a full refund, overriding some hosts’ preferences. Many saw their livelihoods disappear overnight.Darik Eaton, who managed 50 properties in Seattle, laid off 10 employees after the change and has reconfigured his company to run “leaner,” including dropping some of the properties he managed, he said.“I watched $77,000 disappear from my bank account in one day,” Mr. Eaton said.In late March, Mr. Chesky apologized to hosts for how the decision had been communicated. “We have heard from you, and we know we could have been better partners,” he said in a video. The company set up a $250 million fund to cover some of the cancellation costs and a $10 million relief fund.But for some, the money was simply a gesture. Benjamin Vail, 34, who operates 70 Airbnb listings in Columbus, Ohio, said that while the properties he managed had lost roughly $70,000 of bookings, he got a check from the company for $3,211. Other hosts passed around images of checks with amounts like $2 and $4, he said.The Coronavirus Outbreak More

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    Pandemic’s Toll on Housing: Falling Behind, Doubling Up

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    #masthead-section-label, #masthead-bar-one { display: none }The Coronavirus OutbreakliveLatest UpdatesMaps and CasesSee Your Local RiskVaccine InformationWuhan, One Year LaterAdvertisementContinue reading the main storySupported byContinue reading the main storyPandemic’s Toll on Housing: Falling Behind, Doubling UpEviction moratoriums don’t keep arrears from piling up, and aid to renters may not reach the most vulnerable.Angelica Gabriel and Felix Cesario of Mountain View, Calif., moved out of the bedroom they shared with their two youngest children so they could rent it out. They now sleep in the living room.Credit…Sarahbeth Maney for The New York TimesFeb. 6, 2021Updated 2:54 p.m. ETAs the pandemic enters its second year, millions of renters are struggling with a loss of income and with the insecurity of not knowing how long they will have a home. Their savings depleted, they are running up credit card debt to make the rent, or accruing months of overdue payments. Families are moving in together, offsetting the cost of housing by finding others to share it.The nation has a plague of housing instability that was festering long before Covid-19, and the pandemic’s economic toll has only made it worse. Now the financial scars are deepening and the disruptions to family life growing more severe, leaving a legacy that will remain long after mass vaccinations.Even before last year, about 11 million households — one in four U.S. renters — were spending more than half their pretax income on housing, and overcrowding was on the rise. By one estimate, for every 100 very low-income households, only 36 affordable rentals are available.Now the pandemic is adding to the pressure. A study by the Federal Reserve Bank of Philadelphia showed that tenants who lost jobs in the pandemic had amassed $11 billion in rental arrears, while a broader measure by Moody’s Analytics, which includes all delinquent renters, estimated that as of January they owed $53 billion in back rent, utilities and late fees. Other surveys show that families are increasingly pessimistic about making their next month’s rent, and are cutting back on food and other essentials to pay bills.On Friday, as monthly jobs data provided new evidence of a stalling recovery, President Biden underscored the housing insecurity faced by millions. The rental assistance in his $1.9 trillion relief plan, he said, is essential “to keep people in their homes rather than being thrown out in the street.”Bobbing above the surface of a missed payment, the most desperate are already improvising by moving into even more crowded homes, pairing up with friends and relatives, or taking in subtenants.That is the case with Angelica Gabriel and Felix Cesario, residents of a two-story apartment complex in Mountain View, Calif., largely inhabited by cooks and waitresses and maids and laborers — the kinds of workers hit hardest by the pandemic.With their incomes reduced, Ms. Gabriel, a fast-food worker, and her husband, a landscaper, recently moved out of the bedroom they shared with their two youngest children, 6 and 8. They now rent the bedroom to a friend of a friend, while the couple and the kids sleep on a mattress in the living room. (Two daughters, 14 and 20, continue to share the other bedroom.)The arrangement has kept them current by bringing in $850 toward the $2,675.37 monthly rent, which Ms. Gabriel reeled off to the penny.“We weren’t able to pay the rent by ourselves,” she said in Spanish. “Suddenly the hours fell. You couldn’t pay, buy food.”Such changes are not directly reflected in rent rolls or credit card bills, but various studies show that disrupted and overcrowded households have a host of knock-on effects, including poorer long-term health and a decline in educational attainment.Reflecting the broader economy, the pain in the U.S. housing market is most severe at the bottom. Surveys of large landlords whose units tend to be higher quality and more expensive have been remarkably resilient through the pandemic. Surveys of small landlords and low-income tenants show that late fees and debt are piling up.One measure of relief came when Mr. Biden extended — by two months — a federal eviction moratorium that was scheduled to expire at the end of January, as states and cities also moved to extend their own eviction moratoriums. In addition, $25 billion in federal rental aid approved in December is set to be distributed.But for every million or so households who are evicted in the United States each year, there are many more millions who move out before they miss a payment, who cut back on food and medicine to make rent, who take up informal housing arrangements that exist outside the traditional landlord-tenant relationship.The Coronavirus Outbreak More

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    Use It or Lose It: Tenant Aid Effort Nears a Federal Cutoff

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    AdvertisementContinue reading the main storySupported byContinue reading the main storyUse It or Lose It: Tenant Aid Effort Nears a Federal CutoffEmergency pandemic funding to help renters must be distributed by Dec. 30. But getting the money to those who need it is no small task.Gregory Heller of the Philadelphia Housing Development Corporation is scrambling to get emergency aid into tenants’ hands before a federal deadline.Credit…Hannah Yoon for The New York TimesDec. 15, 2020Updated 7:15 p.m. ETFor several months, Gregory Heller, an official with a Philadelphia nonprofit group, has grappled with an unusual problem. He had $60 million in rental aid to help low-income tenants weather the pandemic — and a whole lot of trouble spending it.Designing questionnaires, verifying bank statements, processing stacks of paperwork: There is a wide administrative gap between the goal of getting money to renters who need it and the reality of cutting a check to their landlord. People like Mr. Heller are trying to bridge it.He is among hundreds of public servants and nonprofit employees nationwide who are scrambling to unload hundreds of millions in federal aid for tenants before a Dec. 30 deadline. They don’t have enough money to address a growing rental housing crisis yet are struggling to pay out what they have — an undertaking that has become even more urgent as other federal emergency programs, including unemployment benefits and an eviction moratorium, are also about to expire.Working from a home office in front of a laptop whose spreadsheets represent roofs over families’ heads, Mr. Heller, senior vice president for community investment at the Philadelphia Housing Development Corporation, is so engulfed in his efforts that he now supplements the work of his support staff by taking calls from tenants and landlords on his cellphone. That way he can pitch in on answering questions and review applications on the fly, part of a rush to stave off a wave of evictions, one tenant at a time.“I get calls all day, every day,” he said. “I’ve basically joined the help desk.”Philadelphia is a case study in the simple-but-not-easy task of helping tenants with the rent. Social programs are often a partnership in which cities provide funding and lay out rules but delegate the execution to quasi-governmental nonprofit organizations like Mr. Heller’s. Like most places, Philadelphia isn’t close to satisfying the need for help. But through rounds of rejiggering and three phases of funding — each with its own maze of rules and requirements — Mr. Heller’s group built a team to distribute aid, whittled down the processes that delayed it and ultimately concluded that the best way to help was the most straightforward: Give the money directly to renters.“There’s a societal belief that poor people can’t spend money the right way, and I think it’s important to start questioning that assumption,” Mr. Heller said.Almost from the moment the pandemic spread across the United States, advocacy groups have warned that the economic fallout could cause mass displacement of low-income tenants. In response, more than 400 state and local governments have used money from the federal CARES Act to set up funds to cover at least $4.3 billion in rental assistance — money that has helped tenants pay their bills and landlords stay current on their mortgages, according to a database set up by the National Low Income Housing Coalition, a policy group.But now many jurisdictions are reporting trouble spending it, and with barely two weeks left in the year, they are on pace to have more than $300 million left over, according to the coalition’s database. In a pattern that predated the pandemic, the programs have been complicated by bureaucratic hurdles, competing budget demands and a reluctance among landlords to take part.There was shifting federal guidance on how CARES Act money could be spent. States passed legislation that piled local rules on top of the federal rules. Each layer was ostensibly created to improve programs — preventing fraud, making sure the money went to the neediest tenants — but added numerous hurdles for both tenants and landlords, and in the end cost time.“In trying to build bulletproof programs, you build programs that take a long time to get off the ground or simply don’t work because they are too clunky,” said Brad Gair, a principal with Witt O’Brien’s, an emergency-management consulting firm that has helped about a dozen state and local governments create rental funds.Hoping to distribute the remaining aid before it is forfeited, many states and cities are simplifying applications and moving money from nonprofits that can’t process the aid fast enough to those that can. Others are redirecting the funds to different purposes, lest they go unspent.Philadelphia is a case study in the simple-but-not-easy task of helping tenants with the rent. Like most places, it isn’t close to satisfying the need.Credit…Hannah Yoon for The New York TimesNone of this is for lack of demand. In interviews, more than a dozen officials of nonprofit groups and housing administrators reported a deluge of applications, while reports show tenants are piling up credit card bills, back rent and loans. Moody’s Analytics estimates that by the end of the year some 11 million lower-income renters will be about $70 billion in arrears.Tenant advocates, landlord organizations and local-government associations have called on Congress to extend the Dec. 30 deadline. “The idea of reverting that money back to the Treasury just as the eviction moratoriums expire and renters are on the brink is absurd and cruel,” said Diane Yentel, chief executive of the National Low Income Housing Coalition.Like most U.S. cities, Philadelphia had a housing problem long before the pandemic. Rents are lower than in markets like New York and San Francisco, but the burden on tenants is still high. In 2018, about a third of the city’s tenants spent at least half of their pretax income on rent, according to the Pew Charitable Trusts.Despite this, federal aid for housing has been declining for decades, part of a continued disinvestment in the social safety net. The line for the federal Section 8 program, which gives vouchers to low-income renters, is more than a decade long in Philadelphia. At the same time, the Department of Housing and Urban Development’s Community Development Block Grant Program is giving the city less than half of the funding that it received in 1995, adjusted for inflation.Looking to expand aid, Mayor Jim Kenney announced in early March that the city would budget $50 million for a five-year program to assist low-income households. It would also run an experiment, giving one group of households rental vouchers while another group of families got unrestricted cash assistance.The coronavirus ended that by blowing a hole in the city’s budget. But the CARES Act added some $60 million in new funds, some through the state and some in direct federal support to cities. The catch was that it had to be spent quickly. And that’s where Mr. Heller’s group came in.Mr. Heller, 39, has spent his career in the nonprofit world and has been a consultant on neighborhood development projects in two dozen cities. In 2016, he was appointed to run the Philadelphia Redevelopment Authority, a role he still holds, and last year he joined the Philadelphia Housing Development Corporation.Business & EconomyLatest UpdatesUpdated Dec. 15, 2020, 4:17 p.m. ETEuropean Central Bank will lift ban on bank dividends, a sign of cautious optimism.Top congressional leaders met to discuss a stimulus deal and a year-end spending bill before the deadline on Friday.European truck makers say they will phase out fossil fuel vehicles by 2040.Money can come in an instant, but running new programs involves a bunch of mundane but important tasks. Mr. Heller’s organization could not take applications or distribute aid until it had built new information technology infrastructure, with a web portal for claims and 18 full-time employees to review applications and field calls.The first phase was rolled out on May 12 and covered up to $2,500 in rent over three months. Within four days the city had 13,000 applicants. About a third were approved, consuming $10 million of the eventual $60 million.At the same time, Pennsylvania used CARES Act money to start a separate rental-aid program. This was confusing to landlords and tenants, because while that money was also distributed through nonprofits like Mr. Heller’s, it had different criteria from Philadelphia’s program. The major distinction was that the state program would cover no more than $750 in rent, and to receive it property owners had to agree to forgive the balance, and to waive late fees and back rent. This caused a number of landlords — especially in Philadelphia, where the median rent is $1,600 — to balk. And without landlords’ consent, tenants couldn’t get the aid.Victor Pinckney, a landlord and former president of HAPCO, a city landlords’ group, said the reason was simple: He and others didn’t want to take less than the market rent, or give up the right to collect back payments. “It was a no-brainer,” he said.The result was that tenants like Christy Lee Nicholas, who spent two days filling out the questionnaire and assembling pay stubs and bank statements, didn’t even have their applications looked at because the city couldn’t process them without landlord forms.Ms. Nicholas, 42, made about $1,400 a month from a part-time teaching job but was laid off during the pandemic. She recently applied to the Supplemental Nutrition Assistance Program, better known as food stamps, and pays $1,100 a month in rent. She is one month behind on rent and applied for the city’s program, but her landlord didn’t send in his own forms.Linda Harkins applied to the city’s rental assistance program, but was denied because her landlord did not send in a form.Credit…Hannah Yoon for The New York Times“I got an email that said, ‘Sorry, but unfortunately participation requires your landlord,’” she said.This problem went far beyond Philadelphia. Vincent Reina, an urban planning professor at the University of Pennsylvania, recently found that in some cities as many as half of tenants could not get landlords to cooperate with rental assistance programs. The reasons included not wanting to deal with bureaucracy and an unwillingness to comply with terms like waiving back rent or losing the right to evict tenants collecting aid.“We’ve consistently created programs where owners have ultimate veto power over whether a tenant can access the housing assistance that they’ve applied for and need,” Mr. Reina said.To coax more landlords into the program, Philadelphia used its own CARES Act money to augment state rental funds, allowing it to cover up to $1,500 a month in rent. That took care of an additional $30 million, but even with a higher rent cap, 37 percent of landlords still refused to take part.With the end of the year approaching, the city gave Mr. Heller’s organization $20 million for a third program for tenants. This time, instead of having separate applications from landlords and tenants, the organizers asked people who weren’t able to get aid from the first two rounds to reapply — for a cash payment.“We don’t want to penalize them just because their landlord won’t play ball,” Mr. Heller said.One of them was Linda Harkins. Ms. Harkins is a 67-year-old retiree who makes about $1,200 a month from a pension and Social Security, and until recently supplemented it with about $600 a month from a part-time job with the Census Bureau. When her position was cut, Ms. Harkins applied to the city’s rental assistance program.Her application, like Ms. Nicholas’s, was denied because her landlord did not send in a form. Last month, she applied for the new direct-aid program. Ms. Harkins is hoping the check will arrive by Christmas, or at least the first of the month.With the new cash program, Mr. Heller said he was confident that all $60 million would be spent by year’s end. But the need for help will continue.“We now have a whole program set up to funnel millions of dollars to tenants and landlords,” he said. “This issue predates the pandemic and it’s going to continue after. The question is whether we’re going to continue to fund it, or not.”AdvertisementContinue reading the main story More

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    Airbnb Tops $100 Billion on First Day of Trading

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    AdvertisementContinue reading the main storySupported byContinue reading the main storyAirbnb Tops $100 Billion on First Day of Trading, Reviving Talk of a BubbleThe home-rental company’s blockbuster I.P.O. followed that of the delivery company DoorDash. Investors piled into both.Brian Chesky, Airbnb’s chief executive, on Nasdaq’s digital billboard in Times Square on Thursday.Credit…Hiroko Masuike/The New York TimesDec. 10, 2020SAN FRANCISCO — Over the last decade, Airbnb has upended the travel industry, riled regulators, frustrated local communities and created a mini-economy of short-term rental operators, all while spinning a warm narrative of belonging and connection.On Thursday, Airbnb sold investors on an even unlikelier story: that it is a pandemic winner.The company’s shares skyrocketed on their first day of trading, rising 113 percent above the initial public offering price of $68 to close at $144.71. That put Airbnb’s market capitalization at $100.7 billion — the largest in its generation of “unicorn” companies and more than Expedia Group and Marriott International combined.Airbnb’s offering raised $3.5 billion, making it the biggest I.P.O. this year. More