Aug. 23, 2020 Times Square Oct. 1, 2020 Inside the Astoria, Queens, home of a couple while they worked alongside their two small children As the virus marched across the United States last year,over 20 million jobs vanished in just one month, the worst toll since the Great Depression. In New York, where cases peaked […] More
AdvertisementContinue reading the main storySupported byContinue reading the main storyAmazon Workers’ Union Drive Reaches Far Beyond AlabamaA vote on whether to form a union at the e-commerce giant’s warehouse in Bessemer, Ala., has become a labor showdown, drawing the attention of N.F.L. players, and the White House.The votes on whether to form a union at the Amazon fulfillment center in Bessemer, Ala., need to be in by the end of the month.Credit…Bob Miller for The New York TimesMichael Corkery and March 2, 2021, 5:00 a.m. ETPlayers from the National Football League were among the first to voice their support. Then came Stacey Abrams, the Democratic star who helped turn Georgia blue in the 2020 election. The actor Danny Glover traveled to Bessemer, Ala., for a news conference last week, where he invoked the Rev. Dr. Martin Luther King Jr.’s pro-union leanings in urging workers at Amazon’s warehouse there to organize. Tina Fey has weighed in, and so has Senator Bernie Sanders.Then on Sunday, President Biden issued a resounding declaration of solidarity with the workers now voting on whether to form a union at Amazon’s Bessemer warehouse, without mentioning the company by name. Posted to his official Twitter account, his video was one of the most forceful statements in support of unionizing by an American president in recent memory.“Every worker should have a free and fair choice to join a union,” Mr. Biden said.A unionizing campaign that had deliberately stayed under the radar for months has in recent days blossomed into a star-studded showdown to influence the workers. On one side is the Retail, Wholesale and Department Store Union and its many pro-labor allies in the worlds of politics, sports and Hollywood. On the other is one of the world’s dominant companies, an e-commerce behemoth that has warded off previous unionizing efforts at its U.S. facilities over its more than 25-year history.The attention is turning this union vote into a referendum not just on working conditions at the Bessemer warehouse, which employs 5,800, but on the plight of low-wage employees and workers of color in particular. Many of the employees in the Alabama warehouse are Black, a fact that the union organizers have highlighted in their campaign seeking to link the vote to the struggle for civil rights in the South.The retail workers union has a long history of organizing Black workers in the poultry and food production industries, helping them gain basic benefits like paid time off and safety protections and a means to economic security. The union is portraying its efforts in Bessemer as part of that legacy.“This is an organizing campaign in the right-to-work South during the pandemic at one of the largest companies in the world,” said Benjamin Sachs, a professor of labor and industry at Harvard Law School. “The significance of a union victory there really couldn’t be overstated.”The warehouse workers began voting by mail on Feb. 8 and the ballots are due at the end of this month. A union can form if a majority of the votes cast favor such a move.Amazon has posted signs in the facility and held meetings with workers, urging them not to unionize.Credit…Wes Frazer for The New York TimesAmazon’s countercampaign, both inside the warehouse and on a national stage, has zeroed in on pure economics: that its starting wage is $15 an hour, plus benefits. That is far more than its competitors in Alabama, where the minimum wage is $7.25 an hour.“It’s important that employees understand the facts of joining a union,” Heather Knox, an Amazon spokeswoman, said in a statement. “We will provide education about that and the election process so they can make an informed decision. If the union vote passes, it will impact everyone at the site and it’s important associates understand what that means for them and their day-to-day life working at Amazon.” The company, which went on a huge hiring spree last year as homebound customers sent its sales to a record $386 billion, recorded more than $22 billion in profit.In Alabama, some workers are growing weary of the process. One employee recently posted on Facebook: “This union stuff getting on my nerves. Let it be March 30th already!!!”The situation is getting testy, with union leaders accusing Amazon of a series of “union-busting” tactics.The company has posted signs across the warehouse, next to hand sanitizing stations and even in bathroom stalls. It sends regular texts and emails, pointing out the problems with unions. It posts photos of workers in Bessemer on the internal company app saying how much they love Amazon.At certain training sessions, company representatives have pointed out the cost of union dues. When some workers have asked pointed questions in the meetings, the Amazon representatives followed up with them at their work stations re-emphasizing the downsides of unions, employees and organizers say. The meetings stopped once the voting started, but the signs are still up, said Jennifer Bates, a pro-union worker in the warehouse.In this charged atmosphere, even routine things have become suspect. The union has raised questions about the changing of the timing of a traffic light near the warehouse where labor organizers try to talk to the workers as they are stopped in their vehicles while leaving the facility.Amazon did ask county officials in mid-December to change the light’s timing, though there is no evidence in the county records that the change was made to thwart the union. “Traffic for Amazon is backing up around shift change,” the public records stated as the reason the county altered the light.Amazon regularly navigates traffic concerns around its facilities, and wasting unpaid time in congested parking lots is a frequent gripe of Amazon workers in Facebook groups.But the retail workers’ union president, Stuart Appelbaum, questioned the timing of the request in Bessemer, coming as it did at the height of the organizing. “When the light was red we could answer questions and have a brief conversation with workers,” he said.Last week, the union questioned an offer the company made to the Alabama warehouse workers to pay them at least $1,000 if they quit by late March. Mr. Appelbaum accused the company of trying to entice employees to leave before the vote ended.“They are trying to remove the most likely union supporters from their work force by bribing them to leave and give up their vote,” he said in an interview.But “The Offer,” as it’s known among employees, was the same that Amazon made to workers at all of its warehouses around the country. It is an annual program that lets the company reduce its head count after the peak holiday shopping season without layoffs. It has been in place since at least 2014, when Jeff Bezos wrote about it in a shareholder letter.“Once a year, we offer to pay our associates to quit,” Mr. Bezos said at the time. “In the long run, an employee staying somewhere they don’t want to be isn’t healthy for the employee or the company.”Mr. Appelbaum was not swayed. He said he believed that Amazon had chosen to make the offer across all of its warehouses when it did in order to help eliminate possible “yes” votes in Bessemer.President Biden stopped short of urging the Amazon workers to unionize, but his statement instantly raised the stakes of an already momentous campaign.“Let me be really clear,” Mr. Biden said. “It’s not up to me to decide whether anyone should join a union. But let me be even more clear: It’s not up to an employer to decide that, either. The choice to join a union is up to the workers. Full stop.”He added, “Workers in Alabama and all across America are voting on whether to organize a union in their workplace. This is vitally important — a vitally important choice.” And it is one, he said, that should be made without intimidation or threats.Workers around the country, including Seattle, have expressed support for the union vote in Alabama.Credit…Jason Redmond/Agence France-Presse — Getty ImagesDespite the union’s suspicions, it has not filed any formal complaints with the National Labor Relations Board, Mr. Appelbaum said. Typically, unions can raise objections to a company’s tactics before an election and the labor board can step in.If a complaint were to be filed, the labor board could potentially determine that the election is invalid because of Amazon’s actions. But after working for months to build support inside and outside the Amazon warehouse, the last thing the union wants is for the labor board to intervene and rule that the election must be held again. The voting has already been taking place in Bessemer for nearly a month.Mr. Sachs, of Harvard Law School, said that despite Mr. Biden’s admonishments of companies’ interfering in elections, the current labor law does allow Amazon to hold certain mandatory meetings with workers to discuss why they shouldn’t unionize and enables the company to post anti-union messages around the workplace.“It is very helpful that the president is calling out these tactics, but what we need is a new labor law to stop companies from interfering,” he said.It is rare for such a large union election to be held by mail. Over Amazon’s objections, the labor board required a mail-in vote after determining that federal election monitors would be at risk of contracting Covid-19 if they had to travel to Bessemer to oversee in-person voting.By pushing back aggressively against the union, Amazon risks angering Democrats in Washington, many of whom are already calling for more antitrust scrutiny of big tech companies, whose businesses have grown even larger in the pandemic. Amazon has mounted a public campaign supporting legislation to raise the federal minimum wage to $15 an hour, buying prominent ads in The New York Times, The Washington Post and other publications.In his video on Sunday, President Biden specifically mentioned how unions can help “Black and brown workers” and vulnerable workers struggling during the economic crisis brought on by the pandemic.Ms. Bates, 48, one of the leaders of the union drive, started working at the Bessemer warehouse in May.She said she felt insulted by some of Amazon’s anti-union efforts, particularly the company’s statements to the staff that they would be required to pay nearly $500 in union dues every year. Because Alabama is a right-to-work state, there is no such requirement that a union member pay dues.“It angers me a little bit because I feel like they know the truth and they won’t tell the truth and are taking advantage because they know employees come from a community that is looked on as Black and low income,” said Ms. Bates, who is Black. “It felt really horrible that you would stand there and mislead people intentionally. Give them the facts and let them decide.”AdvertisementContinue reading the main story More
AdvertisementContinue reading the main storySupported byContinue reading the main storyRetail Sales Jumped 5.3% in January, Far Higher Than ExpectedStimulus money sent at the end of 2020 appeared to translate into spending, rather than saving, reversing three consecutive months of declines.The mall at Hudson Yards in Manhattan in January, when retail sales rose after dropping for three straight months.Credit…Todd Heisler/The New York TimesFeb. 17, 2021Updated 4:06 p.m. ETRetail sales surged 5.3 percent in January, far higher than analysts and economists expected, providing a needed jolt to an economy that showed signs of weakening at the end of last year.The large jump in sales, reflected in data released Wednesday by the Commerce Department, was most likely fueled by the latest round of stimulus checks, which were mailed out at the end of last year. The $600 checks, some easing in virus outbreaks and the increased distribution of vaccines helped send customers back into stores and restaurants last month.Monthly Retail Sales
[embedded content]Seasonally adjusted advance monthly sales for retail and food services.Source: Commerce DepartmentThe New York TimesIan Shepherdson, chief economist at Pantheon Macroeconomics, called the January increase “remarkable” and predicted that spending would keep growing in the coming months as the country began making progress against the coronavirus and consumer sentiment continued to improve.“The overall strength in the numbers cannot be overstated, as every retail category was up over December,” Mickey Chadha, a retail analyst at Moody’s Investors Service, said in an email.Businesses from auto dealers to department stores, which have struggled mightily to attract customers during the pandemic, showed strong sales growth. The positive figures followed three consecutive months of retail sale declines, which worried policymakers that efforts to soften the financial effects of the pandemic were falling short.The deep drop around the holidays — with sales falling 1 percent in the typically strong month of December — prompted some economists to predict that the economy was headed for a “double dip” recession unless the federal government provided more financial assistance to struggling consumers.After the latest round of stimulus was passed by Congress and signed by President Donald J. Trump at the end of 2020, economists expected that retail sales would increase 1.2 percent in January. But the stimulus money appeared to translate quickly into more spending, rather than savings.“At least half of the stimulus money sent to individuals has been spent already,” estimated Robert Frick, a corporate economist at Navy Federal Credit Union. “The extension of unemployment benefits likely gave those without work the confidence to spend versus save.”Driving the larger-than-expected increase were strong sales of electronics, which increased 14.7 percent from December, and furniture and home furnishings, which rose 12 percent.Even restaurants, among the hardest hit by the pandemic, saw strong sales in January, increasing about 7 percent — though they remained nearly 17 percent below their levels from a year earlier.Department stores were another standout, with sales increasing 23.5 percent.The retailers’ trade group, the National Retail Federation, called the stimulus money a “lifeline,” but also urged the Biden administration to continue distributing vaccines as quickly as possible.Even with a few challenges ahead, many economists said on Wednesday that the rebound in consumer spending should be sustainable, helping buoy the overall economy as jobs grow again.Mr. Shepherdson, of Pantheon Macroeconomics, said that the winter storms crippling the Southwest could dampen sales this month, but that they could rebound again this spring if more financial assistance flowed from the Biden administration’s stimulus plan currently being hashed out with Congress.“Bigger increases should then follow in the second quarter as the approach of herd immunity allows more restrictions to be dropped and people’s fear of becoming seriously ill from Covid diminishes,” Mr. Shepherdson wrote in a research note.“Households, in aggregate, have more than enough cash — with more to come from the stimulus bill we expect will pass in March — to finance both a huge rebound in spending on services and continued increases in spending on goods,” he wrote.AdvertisementContinue reading the main story More
The company that built Hudson Yards had said the entire project would be finished in 2024. It no longer offers an estimated completion date.Credit…Todd Heisler/The New York TimesHow the Pandemic Left the $25 Billion Hudson Yards Eerily DesertedThe largest private development in U.S. history has attracted marquee companies, but is struggling with unsold luxury condos and a mall barren of shoppers.The company that built Hudson Yards had said the entire project would be finished in 2024. It no longer offers an estimated completion date.Credit…Todd Heisler/The New York TimesSupported byContinue reading the main storyMatthew Haag and Feb. 6, 2021, 3:00 a.m. ETWhen Hudson Yards opened in 2019 as the largest private development in American history, it aspired to transform Manhattan’s Far West Side with a sleek spread of ultraluxury condominiums, office towers for powerhouse companies like Facebook, and a mall with coveted international brands and restaurants by celebrity chefs like José Andrés.All of it surrounded a copper-colored sculpture that would be to New York what the Eiffel Tower is to Paris.But the pandemic has ravaged New York City’s real estate market and its premier, $25 billion development, raising significant questions about the future of Hudson Yards.Hundreds of condominiums remain unsold, and the mall is barren of customers. Its anchor tenant, Neiman Marcus, filed for bankruptcy and closed permanently, and at least four other stores, as well as several restaurants, have also gone out of business.The development’s centerpiece, the 150-foot-tall scalable structure known as the Vessel, closed to visitors in January after a third suicide in less than a year. The office buildings, whose workers sustained many of the shops and restaurants, have been largely empty since last spring.Even more perilous, the promised second phase of Hudson Yards — eight additional buildings, including a school, more luxury condos and office space — appears on indefinite hold as the developer, the Related Companies, seeks federal financing for a nearly 10-acre platform on which it will be built.Related, which had said the entire project would be finished in 2024, no longer offers an estimated completion date.The project’s woes are in many ways a microcosm of the broader challenges facing the city as it tries to recover.Related said it was counting on wealthy buyers filling its condos and deep-pocketed customers packing the mall to make Hudson Yards financially viable.But that was before the coronavirus arrived in New York.With the pandemic forcing white-collar workers to stay home — and keeping foreign buyers and tourists away — it is not clear when, or if, demand will reignite for the vast supply of upscale aeries and blue-chip office space crowding the city’s skyline.“The challenges facing Hudson Yards aren’t unique,” said Danny Ismail, an analyst and lead of office coverage for the real estate research firm Green Street Advisors. “All commercial real estate in New York City has been impacted by Covid-19. However, I would argue that post-pandemic, Hudson Yards and the area around it will be one of the better office markets in New York City.”The Vessel, left, a 150-foot-tall scalable structure at Hudson Yards, was closed to visitors in January.Credit…Todd Heisler/The New York TimesThe creation of Hudson Yards capped nearly 30 years of planning for the last large, undeveloped parcel in Manhattan, industrial land between Pennsylvania Station and the Hudson River.It is New York’s largest public-private venture and the city’s biggest development since Rockefeller Center in the 1930s, aided by roughly $6 billion in tax breaks and other government assistance, including the expansion of the subway to the West Side. Even with the subway expansion, Hudson Yards is still relatively isolated from the rest of Manhattan, off the beaten path from the busiest avenues for tourists, shoppers and workers.Related acknowledged that it was facing the same financial problems as the rest of the city, but said tenants were still moving into the project’s office buildings and that Hudson Yards would eventually rebound.Four office buildings at Hudson Yards — including 50 Hudson Yards, which is under construction — are 93 percent leased, a spokesman for Related said, though it is unclear how much of that occurred last year. Facebook signed a lease in late 2019 for roughly 1.5 million square feet.“Our strong office leasing, even during the pandemic, is why we’re well positioned to lead New York’s comeback from Covid and why the adjacent neighborhoods and the entire West Side will recover faster,” the spokesman, Jon Weinstein, said.The mall on a recent weekday. Last year, the main anchor, Neiman Marcus, filed for bankruptcy and closed permanently.Credit…Todd Heisler/The New York TimesStill, the troubles confronting Hudson Yards have caused Related to rethink its plans.Led by its billionaire founder Stephen M. Ross, the company set out to build Hudson Yards in two phases. The first phase, which opened in 2019, has four office towers, two residential buildings, a hotel and the mall.The second part was supposed to include 3,000 residences across eight buildings closer to the Hudson River, as well as a 750-seat public school and hundreds of low-cost rental units. At least 265 apartments are meant to be “permanently affordable,” according to a 2009 agreement between City Hall and Related.In total, Hudson Yards was expected to stretch 28 acres over existing rail yards and encompass 18 million square feet of space, roughly double the size of downtown Phoenix.The developer has considered an array of new options, including even a casino, though that idea is no longer front and center, according to Mr. Weinstein.Related cannot construct the second half until it builds a deck over the rail yard. The company, along with Amtrak, has been in discussions with the federal Department of Transportation about a low-interest loan to finance the platform and preserve the right of way for a new rail tunnel under the Hudson that Amtrak is planning to build.Related has been seeking more than $2 billion, according to two officials briefed on the proposal who were not permitted to discuss it publicly.“The residential is going to have to recover, or they switch it up and look at a different product mix over there,” said Robert Alexander, chairman of the tristate region for the real estate brokerage CBRE, which is marketing space at Hudson Yards. “To me, it’s a major development site and there’s very, very, very few major development sites in New York.”Related is also facing pressure from its investors to deliver a fuller accounting of the project’s finances. A group of 35 investors from China — a sliver of the roughly 2,400 who contributed $1.2 billion to Hudson Yards — sued the company last year, accusing it of refusing to open its books or say when it might repay their investments.The developer, the Related Companies, is seeking $2 billion in federal financing to build a 10-acre platform over an existing rail yard for the second phase of the project.Credit…Todd Heisler/The New York TimesAn arbitrator in the case recently denied the investors’ claims and ruled that Related was not required to disclose detailed financial information.The company’s lawyers said that Hudson Yards was facing “significant headwinds as a result of Covid-19” and that because of the economic downturn and lockdown restrictions, it may be unable to recoup its investment in at least one property there, 35 Hudson Yards, a mixed-use tower with a hotel, according to filings in the case obtained by The New York Times.Another group of Chinese investors, whose contributions of $500,000 per person were part of a United States visa program that can grant them a path to citizenship, are said to also be considering filing a similar lawsuit against Related, according to a person familiar with the situation who was not authorized to speak publicly.Related made it clear before the outbreak that it intended to earn the bulk of its money at Hudson Yards through its condos and mall since Mr. Ross said it had been leasing office space at cost, without taking a profit.The pandemic has laid bare the tough road Related faces. In 2020, 30 residential units sold at Hudson Yards, compared with 157 the year before, according to an analysis for The Times by the appraisal firm Miller Samuel.So far this year, several condos are under contract at Hudson Yards, according to Related, a possible sign that the market may be stabilizing.Still, Manhattan has a record number of condos for sale right now, especially luxury units like those at Hudson Yards, and it could take years for sales to truly bounce back, according to Nancy Wu, an economist at StreetEasy.“Hudson Yards was built for a buyer that’s no longer there and maybe partly a tenant that’s no longer there, and that was someone who wanted to live in Manhattan but not live in the city per se,” said Richard Florida, a professor at the University of Toronto’s Rotman School of Management and School of Cities, referring to the development’s homogeneity and somewhat isolated location.Several stores at Hudson Yards have closed and customers have been in short supply.Credit…Todd Heisler/The New York TimesThe retail picture is also bleak. The vast space occupied by the failed Neiman Marcus store will no longer be taken by another retailer. Instead, Related will convert it into more offices.In the meantime, the company has intervened in Neiman Marcus’s bankruptcy case claiming that the department store owes $16 million for breaking its lease and an additional $129,000 for the removal of its signage throughout the mall, including a giant sign that hung in a five-story glass atrium.While the mall was closed by lockdown orders from mid-March to early September, shoppers are still largely absent.Related has battled its other beleaguered retail tenants, even threatening stores with $1,500 per day fines for failing to stay open after the mall reopened.Several stores, including Forty Five Ten, a luxury clothing store from Dallas that opened alongside Neiman Marcus, have shuttered permanently. The mall opened with 79 stores and now has 89, Related said.Related said the mall had added at least 11 stores since September, including Herman Miller, Levi’s and Sunglass Hut.In the weeks before Christmas, tourists and office workers were in short supply and some stores were still closed, while others like Rolex were open by appointment only. Mall employees far outnumbered shoppers inside the cavernous building, where the most crowded spot seemed to be the line at Blue Bottle Coffee.Weekday traffic at the Hudson Yards subway station, part of the No. 7 line extension the city paid for to help make the development possible, plunged to an average of 6,500 riders in December, a sharp drop from the 20,000 daily average in 2019, according to the Metropolitan Transportation Authority, which runs the subway.The lack of shoppers at the mall has cut into Related’s revenue because the company structured some retail leases so that shops pay rent based on a percentage of their monthly sales. In addition, a number of leases were specifically tied to the fate of Neiman Marcus — if it closed, smaller stores would not have to pay rent or could break their leases without penalty.Hudson Yards was meant to transform the Far West Side into a bustling business district. Credit…Todd Heisler/The New York TimesRelated would not comment about its terms with tenants, including whether any were withholding rent payments.Mr. Weinstein, the company spokesman, said that retail would “always be a key element of our new neighborhood.”Despite the uncertainty, Hudson Yards has already helped turn the neighborhood into a key business district and part of a stretch of Manhattan along the West Side that is becoming a major tech corridor.The development has attracted a who’s who of companies, including HBO, CNN, L’Oréal USA, BlackRock and Tapestry, the parent company of Coach, Kate Spade New York and Stuart Weitzman.“I think New York City will be fine, and Hudson Yards will be fine,” Mr. Florida said. “Will Hudson Yards be the same as it is envisioned? That’s the open question.”The developer said three office towers and one under construction were 93 percent leased. Credit…Todd Heisler/The New York Times
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AdvertisementContinue reading the main storySupported byContinue reading the main storyRetailing’s Tumultuous Year Began Before the PandemicThe industry employs millions of people, and the upheaval it experienced played out in the lives of many Americans.Houston Premium Outlets, a mall in Cypress, Texas, on Black Friday.Credit…Go Nakamura for The New York TimesSapna Maheshwari and Dec. 29, 2020, 5:00 a.m. ETThe retail industry was in the midst of a transformation before 2020. But the onset of the pandemic accelerated that change, fundamentally reordering how and where people shop, and rippling across the broader economy.Many stores closed for good, as chains cut physical locations or filed for bankruptcy, displacing everyone from highly paid executives to hourly workers. Amazon grew even more powerful and unavoidable as millions of people bought goods online during lockdowns. The divide between essential businesses allowed to stay open and nonessential ones forced to close drove shoppers to big-box chains like Walmart, Target and Dick’s and worsened struggling department stores’ woes. The apparel industry and a slew of malls were battered as millions of Americans stayed home and a litany of dress-up events, from proms to weddings, were canceled or postponed.This year’s civil unrest and its thorny issues for American society also hit retailers. Businesses closed because of protests over George Floyd’s killing by a white police officer, and they reckoned with their own failings when it came to race. The challenges faced by working parents, including the cost and availability of basic child care during the pandemic, were keenly felt by women working at stores from CVS to Bloomingdale’s. And there were questions around the treatment of workers, as retailers and their backers treated employees shoddily during bankruptcies or failed to offer hazard pay or adequate notifications about workplace Covid-19 outbreaks.Many Americans felt the retail upheaval — the industry is the second-biggest private employment sector in the United States — and some shared their experiences this year with The New York Times.Joyce Bonaime of Cabazon, Calif., is collecting unemployment benefits for the first time after working in retailing since the 1970s.Credit…Maggie Shannon for The New York Times‘That’s what I did my whole life’Joyce Bonaime, a 63-year-old in Cabazon, Calif., has worked in retailing since the 1970s. In the past 14 months, she became one of many store employees whose lives were upended by bankruptcies — first at Barneys New York and more recently at Brooks Brothers.Ms. Bonaime had spent about 10 years as a full-time stock coordinator for a Barneys outlet at Desert Hills Premium Outlets near her home, overseeing the shipping and receiving of designer wares, when the retailer filed for bankruptcy and liquidated late last year.“Barneys treated people very badly at the end there,” Ms. Bonaime said. The retailer, she said, sent inconsistent messages about severance payments and the timing of store closures, which limited people from finding other jobs just before the holiday shopping season.After Barneys, Ms. Bonaime secured a full-time stockroom position at Brooks Brothers in the same outlet mall. But the pandemic forced the store to temporarily close in March, and she was furloughed. She anticipated returning once the store reopened this summer. But Ms. Bonaime’s job was terminated this month and lost her health benefits. She is now collecting unemployment checks for the first time in her life.When Ms. Bonaime started her career, working at shoe stores and completing a management training program at one chain, retailers had a different relationship with employees and communities, she said.“We went through training on the bones in the foot and the muscles; we knew a lot about our industry,” she said. “We would reach out to local high schools and work with the cheerleading team and find a shoe they liked for outfits and give them a discount and make sure they had the right sizes.”Ms. Bonaime, who is getting by right now, feels stuck. She had planned to work a few more years before retiring, but her options are limited. Businesses at the outlet mall are struggling — and it was already hard to interview last year as a woman in her 60s, she said. Amazon is hiring, but she is concerned about the risk of accidents in a warehouse.“This pandemic just changes everything because I would have no problem getting a job otherwise,” she said. “I just don’t think there’s going to be anything in retail, and that’s what I did my whole life.”Jeffrey Kalinsky, the founder of Nordstrom’s Jeffrey boutiques, says he is not ready to retire from retailing.Credit…Maggie Steber for The New York Times‘I was collateral damage’Soon after the pandemic hit, Nordstrom said it would permanently close its three high-end Jeffrey boutiques, which were founded by Jeffrey Kalinsky and acquired by the retailer in 2005. Mr. Kalinsky, a Nordstrom executive who had focused on bringing designer apparel to the retailer, retired as part of the move.The Jeffrey stores, in New York, Atlanta and Palo Alto, Calif., had dressed the likes of Gwyneth Paltrow and even been lampooned on “Saturday Night Live.” The first location, in Atlanta, would have celebrated its 30th anniversary in August.Mr. Kalinsky, 58, said in an interview that he was recovering from Covid-19 at the end of March when he became aware that the stores might remain shut after a temporary closure.“It felt like I had a gun pointed at me,” he said. “The folks I always dealt with at Nordstrom were always very transparent, and I can only surmise that they were looking at how to position themselves to get through this period — and I was collateral damage.”He had once told the Jeffrey staff that it was like the original cast in a Broadway musical, performing at an “amazing level” for customers every day. The hardest part of this year was telling employees about the closing, he said.“That day was probably the most difficult, emotional day of my entire life,” he said. “I felt just gutted. It was indescribable.” Employees have told him that they “miss the merchandise, they miss the edit, they miss the specialness.”His goal was for Jeffrey to carry the best merchandise but “sell it an environment that was very democratic,” he said. “I wanted to showcase it all and wanted it all to be next to each other. I wanted the friction of Gucci next to Dries next to Comme des Garçons. I wanted to feel the tension in a good way because that, in my opinion, is how the perfect closet is.”Business & EconomyLatest UpdatesUpdated Dec. 23, 2020, 8:59 a.m. ETExtension of federal jobless benefits may not prevent a brief lapse.Frustration rises at Britain’s ports over clearing a logjam of thousands of trucks.How the aid bill changes the food stamp program.Mr. Kalinsky hopes to find a job designing for an American brand, saying he is not prepared to retire from retailing. He wonders if Jeffrey could have survived the pandemic by working with vendors and landlords.“We had an impressive business, a wonderful clientele, and we would have been fine — but did we have a piggy bank for Covid? No,” he said.Trent Griffin-Braaf shifted his passenger van business in Albany, N.Y., to e-commerce deliveries.Credit…David Steinberg for The New York TimesA man with a vanTrent Griffin-Braaf started this year feeling more confident than ever. The transportation company he created to ferry guests from hotels in the Albany, N.Y., area to local attractions like the racetrack in Saratoga Springs was catching on.But when the coronavirus shut down tourism, weddings and conferences, Mr. Griffin-Braaf’s passenger vans were idled and his business was in jeopardy. “We were really in a rough place,” he said.In the late summer, his company became a carrier for Amazon and shifted to e-commerce deliveries. His team of 70 drivers and other staff include immigrants from Africa and India, workers laid off from restaurants, a struggling nail-salon owner and recent college grads “just trying to figure it out” during the pandemic.His drivers cover a 150-mile radius around Albany, including many rural areas where the number of Amazon shoppers is increasing, he said. “All you see around here is Amazon,” he said. “Come work for Amazon.”Many of his drivers were earning 10 hours of overtime a week during the peak holiday season. “I feel blessed to be busy, because so many people aren’t right now,” he said.Mr. Griffin-Braaf, 36, has not given up on passenger vans. He has started driving workers living in parts of Albany with limited public transportation to their jobs at distribution centers and other businesses far from bus lines.On the weekends, he volunteers the vans to drive families to visit loved ones in upstate prisons. Mr. Griffin-Braaf, who served time in prison years ago, said that long term, he hoped to have tractor-trailers to move e-commerce packages across the country, and to offer van service in other “transportation deserts” around the state so people could get to work.“I know how hard it is to get a job if you don’t have a car, and I have seen how hard it is when you don’t get visits in prison,” he said. “I have lived these things.”Lauren Jackson owns and runs the Hair Hive in Buffalo with her sisters.Credit…Mustafa Hussain for The New York Times‘We are glad you are here’Lauren Jackson and her two sisters inadvertently chose the wrong time to open the first Black-owned beauty supply store in their hometown, Buffalo: March 7, two weeks before the state ordered them to shut down.So the sisters reopened it as an “essential business,” stocking hand sanitizers, masks and other pandemic necessities. Their store, the Hair Hive, reopened in early April, which helped them build a customer base while competitors stayed closed.“Everything happens for a reason,” said Ms. Jackson, 28.She and her sisters, Danielle Jackson and Brianna Lannie, had talked about opening the store for several years. It is five minutes from their childhood home on the east side of Buffalo, a predominantly Black neighborhood where their parents still live.The sisters were initially intimidated about trying to break into the well-established industry.“We didn’t want to tell anyone so they wouldn’t say, ‘You can’t compete with them,’” Ms. Jackson said. “We didn’t even tell our parents.”The sisters got a loan from a family member and another from a Buffalo nonprofit. Lauren Jackson said she had watched other Black-owned businesses in her neighborhood come and go over the years, including salons, barbershops and restaurants that often closed because the younger generation didn’t want to take over after the founding family members retired. Ms. Jackson wants to break that trend.“A lot of people come into the store because we are Black-owned,” she said. “They feel comfortable knowing we can relate with what’s going on with their hair. They tell us, ‘We are glad you are here.’”Feisal Ahmed returned to his sales job at Macy’s in Manhattan after a four-month shutdown.Credit…Haruka Sakaguchi for The New York Times‘Scared of what might be coming’In June, as the first wave of the coronavirus was finally coming under control in New York, Feisal Ahmed got a call from his manager at Macy’s.Would he like to return to his job selling luxury watches when the store in Herald Square reopened? “I am already there,” he told his boss. “Put me first in line.”Mr. Ahmed was in his early 20s and a recent emigrant from Bangladesh when he started working at Macy’s in 1994. He met his wife in the store, was able to make a down payment on a house in Astoria, Queens, and saved up enough money to start his own laundry, which he eventually sold.“I owe a lot to this job,” he said.But after an initial feeling of relief and excitement to return to work after four months of lockdowns, reality set in for Mr. Ahmed. He has gone some days without selling a single watch, for which he would earn a commission.Last week, business picked up for a few days, driven by last-minute Christmas shopping, but it was nowhere near a normal holiday pace. “The pandemic, job security — people are scared to spend money,” he said.Still, Mr. Ahmed feels lucky. In New York City, retail jobs make up 9 percent of private-sector employment, and many have been slow to return. At stores selling clothing and clothing accessories, employment is down more than 40 percent from a year ago, according to a recent report by the state comptroller’s office.Mr. Ahmed said that as a member of the Retail, Wholesale and Department Store Union, he had certain job protections. But he worries about what the winter will bring, as the pandemic continues to keep many shoppers away.“Employees are scared of what might be coming,” he said.AdvertisementContinue reading the main story More
AdvertisementContinue reading the main storySupported byContinue reading the main storyAmazon Workers Near Vote on Joining Union at Alabama WarehouseThe election, expected early next year, will be one of the few times that employees of the e-commerce giant have had an opportunity to decide whether to join a union.Amazon has gone on a hiring spree during the pandemic, adding 1,400 employees a day.Credit…Ruth Fremson/The New York TimesMichael Corkery and Dec. 22, 2020, 5:27 p.m. ETThousands of workers at an Amazon warehouse near Birmingham, Ala., moved closer this week to holding a vote on whether to form a union, a milestone at the nation’s fastest growing large employer and a coup for organized labor, which has tried for years to make inroads at the e-commerce giant.After three days of hearings before the National Labor Relations Board, which concluded on Tuesday, Amazon and the union agreed on one of the most crucial details of an election: which types of workers in the facility would be allowed to vote.The agreement between Amazon and the Retail, Wholesale and Department Store Union sets the stage for one of the few times that the company’s workers have had an opportunity to vote on whether to unionize.The vote at the fulfillment center in Bessemer, Ala., about 14 miles from Birmingham, could cover roughly 5,800 workers, including full-time and seasonal employees.Amazon and the union still need to agree whether the voting will take place by mail or in person. The election is expected to be held early next year, though the N.LR.B. still needs to set a date.The previous union election at Amazon involved a few dozen technical workers at a warehouse in Delaware in 2014. They decided not to unionize.Amazon is undertaking a historic hiring spree during the pandemic, adding 1,400 employees a day and putting the company on a pace to become the nation’s largest private employer in a few years.“We don’t believe this group represents the majority of our employees’ views,” an Amazon spokeswoman, Heather Knox, said in a statement about the union. “Our employees choose to work at Amazon because we offer some of the best jobs available everywhere we hire, and we encourage anyone to compare our overall pay, benefits and workplace environment to any other company with similar jobs.”The Retail, Wholesale and Department Store Union represents workers at brick-and-mortar retailers like Macy’s flagship store in Herald Square, H&M and Zara. The union’s ranks also include a diverse mix of workers at places like the General Mills factory that makes cereal in Iowa and poultry plants across the South.The union was involved in opposing Amazon’s proposal to build a second headquarters in New York, around the same time it was trying to organize workers at the company’s large warehouse on Staten Island. But that 2018 effort never progressed to a formal union election.Business & EconomyLatest UpdatesUpdated Dec. 22, 2020, 6:42 p.m. ETNew Labor Department rule would let employers distribute tips more widely.France reopens border with Britain to trucks, requiring rapid Covid-19 tests for drivers.Covid comments get a tech C.E.O. in hot water, again.The pandemic rekindled attention in Amazon’s labor force, part of a broader focus on the safety, pay and sacrifices of essential workers in grocery stores and e-commerce centers who helped keep goods flowing to homebound consumers during this year’s shutdowns.Amazon also faces increasing scrutiny, both on Capitol Hill and by state officials, about its growing might in the retail industry and its role as a large employer.Amazon has trumpeted its investments in safety, including providing its workers with free Covid-19 testing in labs it set up and operates. It also points to its starting wage of $15 an hour and health care benefits. Labor advocates and some elected officials have still raised concerns about the rates of injuries in warehouses, inflexible work schedules and the surveillance of workers to maximize productivity.The company has also been accused of retaliating against workers who speak out. Last week, the N.L.R.B. said it had found merit in a worker’s claim that Amazon illegally retaliated against him for staging protests this spring outside the Staten Island warehouse to draw attention to concerns about safety during the pandemic. Amazon said the worker had been fired for “a clear violation of our standards of conduct and harassment policy.”The Bessemer warehouse opened just as Covid-19 arrived in the United States. Amazon announced plans for it in 2018, part of an expansion into midsize metropolitan areas so the company could store more products closer to customers for quick delivery. The local economy used to depend on steel industry jobs, but those have largely disappeared, and Amazon, which pledged to hire 1,500 people, received $51 million in local and state tax incentives. Average pay at the warehouse is $15.30 an hour, Ms. Knox said.In November, the union submitted its petition to hold the election, saying it had sufficient support among the workers it said should be part of the bargaining unit. The company asked for more time to prepare a response, citing the busy holiday shopping season.“This is a year where more consumers than ever are shopping online and expecting prompt and accurate deliveries,” Amazon said in a filing with the N.L.R.B.Haggling over the terms of a union election can drag on for months, but this process moved relatively quickly. The union filed a petition for the election with the N.L.R.B. about a week before Thanksgiving.Over the course of the hearing, which began on Friday, lawyers for the union and Amazon discussed how many workers at the center should be allowed to vote. Amazon argued that temporary workers, usually hired during the holiday season, should be included, along with full-time and part-time employees performing the same tasks.The union agreed to include the seasonal workers, even though it means expanding the pool of employees it needs to win over. But by conceding the seasonal issue, the union probably avoided days of testimony from Amazon that could have stretched well past Christmas and slowed some of the organizing momentum.“Our interest is in making sure there is an election soon,” Richard Rouco, a lawyer for the union, said on Monday.The other sticking point is whether the voting should occur in person or by mail. Amazon wants the election to occur in person, even though the N.L.R.B. has raised serious concerns about exposing its election monitors to the coronavirus in the Bessemer area, where there has been a high rate of virus infections.Harry Johnson, a lawyer for Amazon, suggested that local hotel rooms and buses could be rented exclusively for the federal officials to prevent them from being exposed while they conducted the election.Mr. Rouco retorted, “I am not going to let Amazon buy a city” to prevent workers from voting by mail.The N.LR.B.’s regional office in Atlanta is expected to rule on the mail-voting issue early next month.AdvertisementContinue reading the main story More
AdvertisementContinue reading the main storySupported byContinue reading the main storyRed Flags for Economy as Retail Sales Fall for a Second MonthDrops in November and October raise questions about how retailers are faring in the all-important holiday shopping season.Shoppers at Gateway Mall in Lincoln, Neb., on Black Friday. Retail sales fell 1.1 percent in November, the Commerce Department reported.Credit…Walker Pickering for The New York TimesMichael Corkery and Dec. 16, 2020Updated 5:15 p.m. ETConsumer spending has been one of the few bright spots in the pandemic-battered economy. Since the spring, Americans have spent more each month even in the face of mounting job losses, political turmoil and recurring virus outbreaks.But that streak is over now. U.S. retail sales declined last month and in October, raising questions about how retailers are faring in the all-important holiday shopping season and about the stability of the broader economy.Sales fell 1.1 percent in November — more than economists had predicted — as spending on categories like automobiles, electronic stores, clothing and restaurants and bars softened, according to a report from the Commerce Department on Wednesday.The Commerce Department also revised its tally for October to a 0.1 percent decline, from an increase of 0.3 percent that had been reported last month.Economists said the declines were “warning signs” that the economy was entering a rough patch and in need of a jolt from another round of government stimulus.“When the U.S. consumer fails to spend, the world’s economy feels it,” said Beth Ann Bovino, chief U.S. economist at S&P Global.The November slide, in particular, adds new urgency to this week’s discussion on Capitol Hill over a stimulus package. On Wednesday, top Democrats and Republicans were said to be nearing a $900 billion deal that would expand unemployment benefits and provide new stimulus checks to consumers.Consumer spending accounts for roughly 70 percent of total economic growth, so propping up retail sales is central to any plans to stoke a recovery. And economists have been warning that failure to enact more financial support for the unemployed would eventually jeopardize the progress made in reviving the economy.“Weak retail sales in the fall, along with a recent increase in unemployment insurance claims, are warning signs for the economy at the end of 2020,” Gus Faucher, chief economist at PNC Financial Services Group, said in a research note.The uncertainty around holiday spending has been exacerbated as retailers pushed annual sales events into October, in a bid to jump-start the season and prevent crowded stores and shipping delays in November. Many major chains reported sales gains in October, but they were not certain about how that would affect spending in November and December.Business & EconomyLatest UpdatesUpdated Dec. 16, 2020, 2:57 p.m. ETNew Mexico sends $1,200 payments to about 130,000 unemployed residents.Fed chair says the case for more pandemic aid ‘is very, very strong.’How Are You Managing the Holidays in a Pandemic?Mr. Faucher also noted that the boom in shopping this spring after virus restrictions were lifted reduced “the need for purchases at the end of the year.” Amazon’s “Prime Day,” an annual event for online deals, was held in October, and spurred most major chains to introduce bargains around the same time, which may have also encouraged earlier holiday spending.The report on Wednesday showed the steepest declines at electronics and appliance stores, gas stations, clothing stores, department stores and bars and restaurants. The decline in apparel spending has been part of a broader shift this year, as many Americans remain isolated at home, aren’t going to the office for work, have postponed events and are avoiding shopping at malls.Spending at bars and restaurants tumbled 4 percent from October and was down about 17 percent compared with a year earlier, reflecting the strain on these establishments. With restrictions on indoor dining taking effect again in cities like New York and public officials warning of a difficult winter ahead, spending at restaurants is likely to remain lower for several months. Spending on gasoline also declined in November, as more families opted not to travel for Thanksgiving; many people are planning to stay home for Christmas also. Auto sales fell 1.7 percent in November, after months of gains.Consumers have not been following normal shopping patterns this year, making month-to-month sales difficult to predict. Some analysts had not expected the rebound in sales to have lasted so long, given the grim economic realities for millions of Americans. By the summer, retail sales had returned to pre-pandemic levels, helped by previous rounds of stimulus, job growth and low interest rates.But the holiday season, which can make or break a retailer’s business for the year, has been difficult to gauge. Black Friday, which has traditionally signaled the start of the holiday shopping season, was also largely a bust for many retailers as cases were flaring. Some companies reported that in-person traffic that day declined by as much as 50 percent from last year, as shoppers concerned about the virus stayed away from the stores. Still, online sales have been strong through the holidays and November sales were up 4 percent over last year’s figures.The National Retail Federation, an industry trade group, pointed to the online increase from last year as a sign that the holiday season was off to a strong start for retailers. But the organization also said in a Wednesday release that additional fiscal stimulus from Congress was needed, particularly as the remainder of the season remains so unsure because of the spread of the virus.With the new concerns around shopping in person, retailers have been racing to accommodate a surge in shipping demand, grappling with new surcharges and delays with major carriers including UPS and FedEx.But there are limits on how much the boom in online shopping can prop up the overall economy. “There are only so many televisions you can buy,” said Ms. Bovino, the economist at S&P Global. “At some point, you reach saturation.”She said the decline in November sales was “much worse than expected” and reflected several troublesome realities. Unemployed Americans are not able to spend as freely on discretionary items or gifts. And for the workers who still have jobs and remain financially secure, Ms. Bovino said many of them stayed out of stores because of the rising cases.Consumers also spent more on groceries and building supplies in November — reflecting a new focus on necessities.“The economy is hitting a very rough patch,” Mr. Faucher said. “Although widespread vaccine distribution will support stronger economic growth by mid-2020, conditions will remain soft until then, especially if Congress is unable to pass another stimulus bill.”AdvertisementContinue reading the main story More
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