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    How Bad Was the Coronavirus Pandemic on Tourism in 2020? Look at the Numbers.

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    #masthead-section-label, #masthead-bar-one { display: none }The Future of TravelA Year Without TravelThe Impact on the EnvironmentReimagining Tourism in HawaiiAdvertisementContinue reading the main storySupported byContinue reading the main storyA Year Without TravelHow Bad Was 2020 for Tourism? Look at the Numbers.The dramatic effects of the coronavirus pandemic on the travel industry and beyond are made clear in six charts.Idle planes stored at an airport in the Netherlands in November.Credit…Siese Veenstra/Agence France-Presse — Getty ImagesStephen Hiltner and March 8, 2021, 4:30 p.m. ETNumbers alone cannot capture the scope of the losses that have mounted in the wake of the coronavirus pandemic. Data sets are crude tools for plumbing the depth of human suffering, or the immensity of our collective grief.But numbers can help us comprehend the scale of certain losses — particularly in the travel industry, which in 2020 experienced a staggering collapse.Around the world, international arrivals are estimated to have dropped to 381 million in 2020, down from 1.461 billion in 2019 — a 74 percent decline. In countries whose economies are heavily reliant on tourism, the precipitous drop in visitors was, and remains, devastating.According to recent figures from the United Nations World Tourism Organization, the decline in international travel in 2020 resulted in an estimated loss of $1.3 trillion in global export revenues. As the agency notes, this figure is more than 11 times the loss that occurred in 2009 as a result of the global economic crisis.The following charts — which address changes in international arrivals, emissions, air travel, the cruise industry and car travel — offer a broad overview of the effects of the coronavirus pandemic within the travel industry and beyond. More

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    Airbnb Is Driving Hosts Elsewhere With Costly Pandemic Policies

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    #masthead-section-label, #masthead-bar-one { display: none }The Coronavirus OutbreakliveLatest UpdatesMaps and CasesVaccine RolloutSee Your Local RiskNew Variants TrackerAdvertisementContinue reading the main storySupported byContinue reading the main storyAirbnb Is Driving Hosts Elsewhere With Costly Pandemic PoliciesHurt by refunds, some are trying to cut the site out of bookings or taking legal action. The company says it is working to reduce tensions.Lorraine Luongo of Myrtle Beach, S.C., has filed an arbitration claim against Airbnb seeking to recover the money she lost.Credit…Leslie Ryann McKellar for The New York TimesFeb. 21, 2021, 2:30 p.m. ETOver six years, Lorraine Luongo went from renting out a spare room in her house in Myrtle Beach, S.C., to owning and managing 10 properties that she listed on Airbnb.Last year, when the pandemic hit and Airbnb allowed customers to cancel bookings with full refunds, she lost $25,000 in reservations overnight. The payments that Airbnb then offered hosts as a concession were “peanuts,” she said.Ms. Luongo realized her business was too reliant on Airbnb, she said. So she created listings on competing sites like VRBO and Golightly, a site for female travelers, and plans to build a website to deal with guests directly. In November, she filed an arbitration claim against Airbnb for breach of contract, seeking to recover the money she lost.“They’re supposed to be valuing the hosts, but everything is more in favor of the guests,” Ms. Luongo, 45, said.Ms. Luongo is just one of Airbnb’s rental operators who have become increasingly disillusioned with the company. While there had always been tensions between Airbnb and its four million hosts around the world, a rift has widened in the pandemic after the company changed its cancellation policy and hosts saw what little power they had.For some rental operators, the relationship is broken beyond repair. Hundreds with more than 10,000 listings are pursuing legal action against Airbnb, according to Bryant Greening, a lawyer at LegalRideshare, the Chicago firm that is helping Ms. Luongo with her claim. Others are trying to bypass Airbnb by booking guests directly. Last year, direct bookings made up 25 percent of reservations among rental managers surveyed by Hostfully, a travel software company, up from 19 percent in 2019.“A lot of the damage is permanent,” said Jasper Ribbers, who runs Get Paid for Your Pad, a company in Barcelona, Spain, that advises short-term rental operators. “The trust is kind of gone.”The fracturing is happening at a crucial moment for Airbnb. The company, which went public in December and immediately topped more than $100 billion in value, faces high expectations as its stock price has soared further. Airbnb plans to report its first earnings as a public company on Feb. 25.That puts the San Francisco company under pressure to show a thriving business — taking a cut of the fees when people book properties that hosts list on its site — even as new surges of the coronavirus dampen travel.Brian Chesky, Airbnb’s chief executive, said of hosts, “We have a lot of work to do, and frankly, they’re still hurting,”Credit…Jessica Chou for The New York TimesIn an interview on the day of Airbnb’s initial public offering, Brian Chesky, the chief executive, acknowledged tensions with hosts but said the relationship had improved over the last year.“We have a lot of work to do, and frankly, they’re still hurting,” he said.Catherine Powell, Airbnb’s head of hosting, said hosts’ views of their relationship with the company improved 17 percent between January 2020 and last month. “Our relationship with hosts is incredibly important,” she said. “Our hosts are what powers Airbnb.”When $77,000 disappearsAirbnb hosts trace many of their issues with the company to March 14, three days after the World Health Organization declared the pandemic. That was when Airbnb enacted an “extenuating circumstances policy.”The change angered many rental operators, who had previously chosen their own cancellation policies, including a nonrefundable option. The new policy allowed guests to cancel with a full refund, overriding some hosts’ preferences. Many saw their livelihoods disappear overnight.Darik Eaton, who managed 50 properties in Seattle, laid off 10 employees after the change and has reconfigured his company to run “leaner,” including dropping some of the properties he managed, he said.“I watched $77,000 disappear from my bank account in one day,” Mr. Eaton said.In late March, Mr. Chesky apologized to hosts for how the decision had been communicated. “We have heard from you, and we know we could have been better partners,” he said in a video. The company set up a $250 million fund to cover some of the cancellation costs and a $10 million relief fund.But for some, the money was simply a gesture. Benjamin Vail, 34, who operates 70 Airbnb listings in Columbus, Ohio, said that while the properties he managed had lost roughly $70,000 of bookings, he got a check from the company for $3,211. Other hosts passed around images of checks with amounts like $2 and $4, he said.The Coronavirus Outbreak More

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    In Canada, Americans Are Missed, With Limits

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    #masthead-section-label, #masthead-bar-one { display: none }The Coronavirus OutbreakliveLatest UpdatesMaps and CasesSee Your Local RiskNew Variants TrackerVaccine RolloutAdvertisementContinue reading the main storySupported byContinue reading the main storyIn Canada, Americans Are Missed, With LimitsU.S. visitors usually mean big business for Canada’s tourism industry. But the pandemic has blunted lonesomeness for the country’s best friend.Before the pandemic, American visitors were frequent guests at the Fairmont le Château Frontenac, a castlelike hotel in Quebec City.Credit…GettyFeb. 10, 2021, 5:00 a.m. ETDavid McMillan, the co-owner of Montreal’s famed temple of gluttony, Joe Beef, used to spend his days obsessing over his signature dishes like rabbit with mustard sauce, and lobster spaghetti. These days, however, he has another preoccupation: Studying American vaccination rates.Before the pandemic, so many American gastronomy pilgrims from New York, Boston and Los Angeles came each week to Joe Beef that many local residents, facing a 10-week waiting list, all but gave up trying. The Americans, Mr. McMillan recalled wistfully, thought nothing of buying expensive bottles of Champagne and sucking down oysters until midnight, before purchasing his prophetic-sounding cookbook “Surviving the Apocalypse.”“Ah, how I miss the Americans,” said Mr. McMillan, who presides over a mini-empire of four restaurants in the city, including Liverpool House, where Justin Trudeau once bromanced President Obama. American tourists, he added, accounted for half of Joe Beef’s pre-pandemic weekly revenue of about $118,000, or about 150,000 Canadian dollars. “When the Americans were here every night it felt like we were putting on a Broadway show.”David McMillan is the co-owner of Montreal’s Joe Beef, a restaurant which attracted American gastronomy pilgrims before the pandemic.Credit…David Giral for The New York Times“Now, I look every day at how the U.S. vaccination is going,” he added. “And I get messages every day from American clients asking when they can get back in.”It’s a question many in the Canadian tourism industry have also been asking, ever since the Canada-U. S. border was closed to nonessential travelers in March. The loss of American visitors, armed with their strong dollars and consuming zeal, has buffeted popular destinations like Montreal, Quebec City and Vancouver, already reeling from a debilitating pandemic. Canadian airlines have been forced to make thousands of layoffs.More than two thirds of the 21 million international tourists who came to Canada in 2019 were from the United States, according to government data, with Americans pumping about $8.7 billion into the economy. That’s compared to the nearly $1.3 billion spent by Chinese visitors, about $1 billion by Britons and about $735 million by the French.The absence of American tourists feels acute in many quarters of Canada. Above, a deserted stretch of Rue Notre Dame West in Montreal.Credit…David Giral for The New York TimesAbsence makes the heart grow fonder — but not enough to open borders.Canadians have long had a love-hate relationship with their larger, showier neighbor south of the border. That ambivalence was magnified during the Trump administration, when the mercurial American president slapped punishing tariffs on the country, suggested Canada had burned down the White House during the War of 1812 (the country didn’t then exist) and called its prime minister, Justin Trudeau, “very dishonest” and “weak.”But it has always been more love than hate when it comes to travel between the two countries, with Americans drawn by Canada’s proximity, its common language in most regions and its mix of cosmopolitan cities and natural landscapes.The inauguration of President Joe Biden and Vice President Kamala Harris, who spent her disco-dancing teenage years in Montreal, has renewed the ardor between the two allies, while vaccination has created cautious optimism about taming the pandemic. Still, while the tourism industry is experiencing one of its worst crises since World War II, recent polls show that the vast majority of Canadians want the borders to remain closed. Canadians, a typically rule-abiding people with a deference to scientific authority, have looked with some horror at the spiraling infection rates in the United States, and the handling of the coronavirus during the Trump administration.Mélanie Joly, Canada’s minister of economic development, who is responsible for tourism, said keeping the borders closed was a matter of pragmatism. “We can’t talk about reopening the economy until we stop the spread of the virus,” she said in an interview. Lamenting the absent Americans, she added: “It’s a bit like losing your best friend but you are sick and your best friend is sick and everyone is better off staying at home.”She said she hoped the travel industry would be “back on its feet” by September, as vaccination in Canada and the United States accelerated. The border, she stressed, would remain closed until the pandemic is contained.The Musée d’Art Contemporain de Montréal is popular with American visitors. Credit…David Giral for The New York TimesAt the Musée d’Art Contemporain de Montreal, American museum-goers from New York, Massachusetts and Vermont helped turn a pre-pandemic exhibition on Leonard Cohen, the gravelly-voiced Montreal-born balladeer, into a blockbuster. But the museum’s director, John Zeppetelli, said knowing friends and colleagues in the art world who had contracted the virus while attending art fairs last year in the United States and elsewhere had underscored the need for caution. “Public health has to supersede economic concerns,” Mr. Zeppetelli said.Covid-19 tests, quarantines and a cruise ship ban create obstacles to travel.As it is, Canada itself is experiencing a lethal second wave, with a curfew in effect in Quebec, a lockdown in most parts of Ontario, the country’s most populous province, and border restrictions in each of the country’s Atlantic coast provinces that have required even Canadians from other provinces to quarantine.The Coronavirus Outbreak More

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    Did You Miss Out on Vacation This Year? You’re Not Alone

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    #masthead-section-label, #masthead-bar-one { display: none }The Coronavirus OutbreakliveLatest UpdatesMaps and CasesThe Stimulus PlanVaccine InformationF.A.Q.TimelineCredit…Jackson GibbsSkip to contentSkip to site indexDid You Miss Out on Vacation This Year? You’re Not AloneEmployers are struggling to deal with the unused days that have piled up during the pandemic.Credit…Jackson GibbsSupported byContinue reading the main storyDec. 28, 2020Updated 6:52 p.m. ETIn a typical year, New York employees of the magazine publisher Condé Nast must use their vacation days before late December or lose them — a common policy across corporate America.But early this month, the company sent employees an email saying they could carry up to five vacation days into next year, an apparent acknowledgment that many scrimped on days off amid the long hours and travel restrictions imposed by the pandemic. “The carry-over will be automatic, and there is nothing further you need to do,” the email said.Condé Nast was not alone in scrambling to make end-of-year arrangements for vacation-deprived workers. Some employers, however, have been less accommodating.“It’s a big issue we’re seeing now — competing requests for time off over the next two weeks,” said Allan S. Bloom, an employment lawyer at Proskauer in New York. “Clients are struggling to figure it out.”Mr. Bloom and other lawyers and human resources experts said there was no clear pattern in how employers were handling the challenge.Many companies that already allow employees to carry vacation days into the next year — like Goldman Sachs (generally up to 10) and Spotify (generally up to 10) — have not felt the need to change their policies.The same is true for some companies that pay workers for their unused vacation days.Neither General Motors nor Ford Motor, whose hourly workers can cash out unused vacation days at the end of the year, is making changes this year.But many workers may find themselves unable to take vacations that they postponed: Salaried workers at both automakers ordinarily lose unused vacation days at the end of the year without compensation.Other companies have taken steps that could defuse a potential human resources headache and, they say, benefit their work forces in difficult times.Bank of America, which normally requires its U.S. employees to take all their vacation before the end of the year, said in June that it would allow them to push up to five days into the first quarter of 2021.Citigroup has typically allowed its U.S. employees to carry vacation days into the first quarter of the next year, but in July it added an inducement: Employees receive an extra vacation day next year if they use all of their 2020 vacation time this year.Smaller companies have made similar modifications.Latshaw Drilling, an oil service company based in Tulsa, Okla., typically allows office workers to roll over up to three weeks of vacation time. In December, Latshaw told its office employees that it would buy up to one week of unused time beyond that amount, which they would have otherwise lost.“Since this year was so crazy and people were afraid to travel, we made a one-time change,” said Trent Latshaw, the company’s founder and president.Several experts said a philosophical question loomed over vacation benefits: Is the point to ensure that workers take time off? Or are vacation days simply an alternative form of compensation that workers can use as they see fit, whether to relax away from the job, to supplement their income or to drag around with them until the end of time, as a monument to their productivity?An employer’s policies can reflect its views on this question: For all their drawbacks, use-it-or-lose-it rules can help ensure that workers take time off, said Jackie Reinberg, who heads the absence and disability practice of the consulting firm Willis Towers Watson. By contrast, rollover and cash-out options imply that vacation is an asset they are entitled to control.Credit…Jackson GibbsStill, for many workers, the issue during the pandemic is not unused vacation days so much as insufficient vacation days. Jonathan Williams, communications director for United Food and Commercial Workers Local 400, which represents grocery store workers in Mid-Atlantic States, said workers had sometimes been forced to draw down their reserves of paid time off if they were asked to quarantine a second time after a possible coronavirus exposure. Only the first quarantine is typically covered by the employer, Mr. Williams said.And some employees have difficulty taking advantage of the generous vacation policies their companies offer.The Coronavirus Outbreak More

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    Airbnb Tops $100 Billion on First Day of Trading

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    AdvertisementContinue reading the main storySupported byContinue reading the main storyAirbnb Tops $100 Billion on First Day of Trading, Reviving Talk of a BubbleThe home-rental company’s blockbuster I.P.O. followed that of the delivery company DoorDash. Investors piled into both.Brian Chesky, Airbnb’s chief executive, on Nasdaq’s digital billboard in Times Square on Thursday.Credit…Hiroko Masuike/The New York TimesDec. 10, 2020SAN FRANCISCO — Over the last decade, Airbnb has upended the travel industry, riled regulators, frustrated local communities and created a mini-economy of short-term rental operators, all while spinning a warm narrative of belonging and connection.On Thursday, Airbnb sold investors on an even unlikelier story: that it is a pandemic winner.The company’s shares skyrocketed on their first day of trading, rising 113 percent above the initial public offering price of $68 to close at $144.71. That put Airbnb’s market capitalization at $100.7 billion — the largest in its generation of “unicorn” companies and more than Expedia Group and Marriott International combined.Airbnb’s offering raised $3.5 billion, making it the biggest I.P.O. this year. More

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    Fishing by Lantern on an Island in Kenya

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    As night settles, a fisherman of silver cyprinid readies a lantern to be cast into the waters of Lake Victoria, in Kenya. The fish, locally known as omena, are attracted to the lights in the night.The World Through a LensFishing by Lantern on an Island in KenyaOn Lake Victoria, attracting baitfish with lanterns extends as far back as anyone can remember. But overfishing may jeopardize the tradition.As night settles, a fisherman of silver cyprinid readies a lantern to be cast into the waters of Lake Victoria, in Kenya. The fish, locally known as omena, are attracted to the lights in the night.Credit…Supported byContinue reading the main storyPhotographs and Text by More