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    Survey Finds Support for Halting Federal Unemployment Benefits

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    A slim majority of Americans say it is time for enhanced unemployment benefits to end.The federal government is providing jobless workers with $300 a week in benefits on top of their regular unemployment payments. Those benefits are set to last until September, although 26 states — all but one led by Republicans — have cut them off early or plan to do so in coming weeks.Critics, including many business owners and Republican politicians, argue that the extra benefits are discouraging people from looking for jobs and making it hard for businesses to find workers. Proponents, including progressive groups and many Democratic politicians, contend that the benefits are needed as the economy continues to heal and while pandemic-related risks remain.Republican arguments seem to be resonating with the public. Just over half of Americans — 52 percent — want the extra benefits to end immediately, according to a survey of 2,600 adults conducted this month for The New York Times by the online research firm Momentive, which was previously known as SurveyMonkey. Another 30 percent want the benefits to end in September as planned. Only 16 percent want the additional benefits to continue indefinitely.Views on the benefits are divided along partisan lines. Of Republicans, 80 percent want the extra benefits to end right away, compared with 27 percent of Democrats. But even among Democrats, most respondents don’t want the benefits to last past September.The survey also asked respondents who weren’t working what was keeping them off the job. Thirty-three percent said they were looking for jobs but “have not been able to find one that is worth taking,” and another 11 percent said they did not feel safe returning to work. Respondents volunteered a range of other explanations, including:“I don’t want to wear a mask and I don’t plan to be vaccinated.”“I am just recently fully vaccinated and will begin driving for Lyft again next week.”“Child care and no luck on job search.”“Age. Companies look at my age and pass.”“Car broke down and no money to fix it.”The survey included 65 respondents who said they were currently receiving unemployment benefits. Asked how they would behave if their benefits were cut off, 17 said they would still not return to work. Most of the rest said they would take a job that paid less than they wanted, made them feel unsafe or offered poor hours or working conditions.As of early June, some 3.5 million people were receiving benefits in states that plan to end some or all of the emergency programs early. A handful of states, including Alabama, Indiana and Missouri, have already cut off extra payments; more than 700,000 people were receiving benefits in those states as of early June. More

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    How NYC Faces a Lasting Economic Toll Even as the Coronavirus Pandemic Passes

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    Gabriela Bhaskar/The New York TimesNew York City is beginning to rebound from the economic devastation of the pandemic.But it won’t be easy. Neighborhoods remain pockmarked by vacant commercial real estate, and the city’s unemployment rate remains almost twice the national average.While there are signs that the city is coming back to life, the path forward is anything but clear.New York Faces Lasting Economic Toll Even as Pandemic PassesThe city’s prosperity is heavily dependent on patterns of work and travel that may be irreversibly altered.Nelson D. Schwartz, Patrick McGeehan and As the national economy recovers from the pandemic and begins to take off, New York City is lagging, with changing patterns of work and travel threatening the engines that have long powered its jobs and prosperity.New York has suffered deeper job losses as a share of its work force than any other big American city. And while the country has regained two-thirds of the positions it lost after the coronavirus arrived, New York has recouped fewer than half, leaving a deficit of more than 500,000 jobs.New York City lost greatest share of jobs among 20 largest U.S. citiesThe city had an 11.8 percent decline in jobs from February 2020 to April 2021, almost three times the loss on the national level.

    Source: Center for New York City Affairs at the New SchoolTaylor JohnstonRestaurants and bars are filling up again with New Yorkers eager for a return to normal, but scars are everywhere. Boarded-up storefronts and for-lease signs dot many neighborhoods. Empty sidewalks in Midtown Manhattan make it feel like a weekend in midweek. Subway ridership on weekdays is less than half the level of two years ago.The city’s economic plight stems largely from its heavy reliance on office workers, business travelers, tourists and the service businesses catering to all of them. All eyes are on September, when many companies aim to bring their workers back to the office and Broadway fully reopens, attracting more visitors and their dollars. But even then, the rebound will be only partial.The shift toward remote work endangers thousands of businesses that serve commuters who are likely to come into the office less frequently than before the pandemic, if at all. By the end of September, the Partnership for New York City, a business advocacy group, predicts that only 62 percent of office workers will return, mostly three days a week.Restoring the city to economic health will be an imposing challenge for its next mayor, who is likely to emerge from the Democratic primary on Tuesday. The candidates have offered differing visions of how to help struggling small businesses and create jobs.“We are bouncing back, but we are nowhere near where we were in 2019,” said Barbara Byrne Denham, senior economist at Oxford Economics. “We suffered more than everyone else, so it will take a little longer to recover.”At 10.9 percent in May, the city’s unemployment rate was nearly twice the national average of 5.8 percent. In the Bronx, the city’s poorest borough, the rate is 15 percent. Workers in face-to-face sectors like restaurants and hospitality, many of whom are people of color, are still struggling.“While the recovery has probably exceeded expectations, unemployment remains staggeringly high for Black and brown individuals and historically marginalized communities,” said Jose Ortiz Jr., chief executive of the New York City Employment and Training Coalition, a work force development group.At the same time, hundreds of small businesses, which before the pandemic employed about half of the city’s work force, didn’t survive. And many that did are saddled with debt they took on to survive the downturn and owe tens of thousands of dollars in back rent.“I have a huge amount of debt to pay back because I had to borrow all over the place to stay alive,” said Robert Schwartz, the third-generation owner of Eneslow Shoes & Orthotics. He closed two of his four stores, but kept open branches on Manhattan’s Upper East Side and in Little Neck, Queens. “We’ll survive, but it’s going to be a long, slow recovery.”Office buildings in Lower Manhattan. The city depends more heavily than other places on office workers, business travelers, and the service businesses catering to all of them.Gabriela Bhaskar/The New York TimesEven if just 10 percent of Manhattan office workers begin working remotely most of the time, that translates into more than 100,000 people a day not picking up a coffee and bagel on their way to work or a drink afterward.Gabriela Bhaskar/The New York TimesEmpty sidewalks in parts of the city once filled with office workers make it feel like a weekend in midweek.Gabriela Bhaskar/The New York TimesOne crucial factor in the city’s economic trajectory, civic and business leaders say, is addressing safety concerns. Violent crime has risen since the pandemic hit — including a high-profile Times Square shooting in May that wounded two women and a 4-year-old girl — and the police have recently increased Midtown foot patrols.“The negatives of New York life are worse,” said Seth Pinsky, chief executive of the 92nd Street Y, a longtime cultural destination on the Upper East Side.“Crime is going up and the city is dirtier,” added Mr. Pinsky, who served as president of the city’s Economic Development Corporation under former Mayor Michael R. Bloomberg. “It’s critical that we get the virtuous cycle going again.”On Friday, Mayor Bill de Blasio said on a radio show on WNYC that the city had more police officers in the subway than at any time in the last 25 years. “We want to really encourage people back, to protect everyone,” he said.Nonetheless, worries about crime are frequently cited by workers who have returned. “There are questions from employees about safety in the city and increased concern,” said Jonathan Gray, president of the financial behemoth Blackstone. “My hope is that as the city fills up there will be less of that.”New York is certainly feeling less deserted than it did a few months ago. Nearly 195,000 pedestrians strolled through Times Square on June 13, more than twice the typical number in the bleak winter days when the coronavirus was raging. That’s a long way from the 365,000 who passed through daily before the pandemic, but the totals are edging higher, according to Tom Harris, president of the Times Square Alliance, a nonprofit group that promotes local businesses and the neighborhood.Change in foot traffic in New York City, by type of location

    Foot traffic data was aggregated and anonymized by Foursquare from smartphone apps that shared location data. Data as of June 18, 2021.Source: FoursquareTaylor JohnstonWhen Mr. Gray returned to Blackstone’s Midtown headquarters last summer, there were just 16 other people spread over 19 floors. Today, there are more than 1,600, and Blackstone is asking all employees who have been vaccinated to return.“It’s gone from feeling super lonely and now it’s feeling pretty normal,” Mr. Gray added.Wall Street and the banking sector are pillars of the city’s economy, and they have been among the most aggressive industries in prodding employees to go back to the office. James Gorman, the chief executive of Morgan Stanley, told investors and analysts this month that “if you want to get paid in New York, you need to be in New York.”Many firms, including Blackstone and Morgan Stanley, have huge real estate holdings or loans to the industry, so there is more than civic pride in their push to get workers to return. Technology companies like Facebook and Google are increasingly important employers as well as major commercial tenants, and they have been increasing their office space. But they have been more flexible about letting employees continue to work remotely.Google, which has 11,000 employees in New York and plans to add 3,000 in the next few years, intends to return to its offices in West Chelsea in September, but workers will only be required to come in three days a week. The company has also said up to 20 percent of its staff can apply to work remotely full time.The decision by even a small slice of employees at Google and other companies to stay home part or all of the week could have a significant economic impact.Even if just 10 percent of Manhattan office workers begin working remotely most of the time, that translates into more than 100,000 people a day not picking up a coffee and bagel on their way to work or a drink afterward, said James Parrott, an economist with the Center for New York City Affairs at the New School.“I expect a lot of people will return, but not all of them,” he said. “We might lose some neighborhood businesses as a result.”The absence of white-collar workers hurts people like Danuta Klosinski, 60, who had been cleaning office buildings in Manhattan for 20 years. She is one of more than about 3,000 office cleaners who remain out of work, according to Denis Johnston, a vice president of their union, Local 32BJ of the Service Employees International Union.Ms. Klosinski, who lives in Brooklyn, said that she had been furloughed twice since last spring and that she had been idle since November. She said she feared that if she were not recalled by September, she would lose the health insurance that covers her husband, who suffered a stroke and a heart attack.“I’m worried about losing everything,” she said.Also weighing on the city’s outlook is the decline in visits by tourists, who are venturing back in dribbles, not in droves.Performers in Times Square, which saw nearly 195,000 pedestrians pass through on a recent day. That’s a long way from the 365,000 who passed through daily before the pandemic.Gabriela Bhaskar/The New York TimesAn ice cream vendor waited for customers at Bryant Park in Midtown.Gabriela Bhaskar/The New York TimesPassengers aboard a cruise to the Statue of Liberty. City officials expect that it will take at least a few years to draw as many visitors as in 2019.Gabriela Bhaskar/The New York TimesIn 2019, New York welcomed over 66 million out-of-towners, and they spent more than $45 billion in hotels, restaurants, shops and theaters. City officials expect that it will take years to draw so many visitors again, especially the bigger-spending foreign tourists and business travelers on expense accounts.Ellen V. Futter, president of the American Museum of Natural History, said domestic tourism was rebounding faster than she had expected. “The local population is out and about and happy to be so,” Ms. Futter said. But the scarcity of international visitors “is going to tamp down the pace of recovery,” she said.That lag will spell prolonged pain for many businesses. Employment in hotels and restaurants is about 150,000 lower than it was before the pandemic, while the number of jobs in the performing arts is down about 40,000.To be sure, there are signs of a strengthening economy. After many residents fled the city last year, high-priced condos are again being snapped up, and the rental market is showing signs of firming after price drops.Rudin Management, the real estate giant, is trimming back the concessions it offered to attract tenants at the height of the pandemic. “I’m getting calls from people saying their son or daughter or grandson or granddaughter is graduating and asking for an apartment,” said William C. Rudin, the firm’s chief executive. “We didn’t get those calls for a year.”New Yorkers are also getting out more. When the Rockaway Hotel in Queens opened in September after years of planning, a hip destination in a historically working-class beach neighborhood, “people who lived four blocks away would take hotel rooms for the night because they wanted a staycation,” said Terence Tubridy, a managing partner.Since indoor dining resumed in February, the 53-room hotel’s weekend occupancy rate has been 80 percent, Mr. Tubridy said. Along with more visitors recently from California and the Midwest, he reports a flood of inquiries about weddings and birthday parties.As the hotel prepares for its first opportunity to serve the bustling summer crowds at Rockaway Beach, Mr. Tubridy is looking to add 100 employees to his current staff of 180.Amy Scherber is also seeing signs of better days. When the pandemic struck, she was forced to close all but two of her Amy’s Bread shops in New York City and lay off more than 100 employees. She wound up making cakes and pastries herself in a kitchen in Long Island City, Queens.But now, Ms. Scherber has rehired some of her employees, and a crew of four bakers is handling the pastries while she oversees the steadily increasing production of baguettes and other loaves. She has reopened her store in Chelsea Market, a Manhattan tourist destination, and is preparing to reopen other retail locations. Her wholesale business is also rebounding as restaurants that were closed for months are again ordering dinner rolls.“In the last couple of weeks, we finally have seen the business starting to pick up a bit,” said Ms. Scherber, who started her operation 29 years ago. She is hopeful about a strong recovery, she said. But she added, “I see the city taking several years to be the economy it was.”The Empire State Building and One World Trade Center.Gabriela Bhaskar/The New York Times More

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    'I Quit My Job' Is a Signal of Economic Recovery

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    With new opportunities and a different perspective as the pandemic eases, workers are choosing to leave their jobs in record numbers.At some point early this year, Justin Hoffman concluded that he was being underpaid.The marketing director at an orthopedic practice in Findlay, Ohio, Mr. Hoffman was making $42,000 a year — about $13,000 less, by his count, than people were making in similar jobs elsewhere.But when he asked for a raise in March, he was given only a small bump in pay. “That was kind of the straw that broke the camel’s back,” he said.So after some careful thinking, Mr. Hoffman, 28, did what he had long ached to do: He quit. His last day was June 4.Mr. Hoffman is among millions of workers who have voluntarily left their jobs recently, one of the most striking elements of the newly blazing-hot job market. According to the Labor Department, nearly four million people quit their jobs in April, the most on record, pushing the rate to 2.7 percent of those employed.The rate was particularly high in the leisure and hospitality industry, where competition for workers has been especially fierce. But the number of those quitting registered across the board.Economists believe that one reason more workers are quitting is simply a backlog: By some estimates, more than five million fewer people quit last year than would otherwise be expected, as some workers, riding out the labor market’s convulsions, stuck with jobs they may have wanted to leave anyway. (And the millions of involuntary job losses during the pandemic surely accounted for some of the reduction in quitting.) Now that the economy is regaining its footing, workers may suddenly be feeling more emboldened to heed their impulses.But another factor may be the speed with which the economy has reawakened. As the pandemic has receded and the great reopening has swept across the country, businesses that had gone into hibernation or curtailed their work force during the pandemic have raced to hire employees to meet the surging demand.At the same time, many people remain reluctant to return to work because of lingering fears of the virus, child care or elder care challenges, still-generous unemployment benefits, low wages or other reasons.The result has been an explosion of job openings, despite a relatively high unemployment rate, as businesses struggle to recruit and retain employees — a dynamic that has placed power more firmly in workers’ hands. With employers offering higher wages to attract candidates, many workers — especially in low-wage positions in restaurants and hotels — are leaving their jobs and jumping to ones that pay even slightly more.“There’s a lot of churn in low-wage jobs where people don’t really have a career progression,” said Julia Pollak, a labor economist at ZipRecruiter. “If you find a job that offers just marginally more, there’s no cost to you in switching.”More than 740,000 workers quit jobs in leisure and hospitality in April, the Labor Department said, for a rate of 5.3 percent. A vast majority were in accommodation and food service.The pandemic has driven workers to quit for other reasons as well. With fewer opportunities for spending, some people were able to save money and pay down their debts, giving them a cushion to leave jobs with which they were dissatisfied. Other workers, disinclined to give up remote work, are abandoning jobs that are no longer affording them as much flexibility.For Mr. Hoffman, the decision to leave his job was the culmination of months of perceived injustices, which he said he was able to evaluate more clearly because of the pandemic.As coronavirus cases swelled in the fall, he asked to work from home because of the risk he feared he posed to his sister, whose immune system is compromised. His request was denied, he said, crystallizing his sense that he was not respected or valued.Over the last year, with the pandemic limiting his social interactions, he began to network over Twitter with other people in marketing. That was how he determined that he was being significantly underpaid.Mr. Hoffman, who is now looking for work, said he probably would have quit eventually. But the pandemic, he said, hastened his decision.“I think that if the pandemic hadn’t happened, then things wouldn’t have turned out this way,” he said. “It didn’t just change my perspective on my compensation, but I think it’s changed a lot about my understanding of the relationship between employers and employees.”A restaurant in Louisville, Ky., advertised it was hiring. More than 740,000 workers quit jobs in leisure and hospitality in April, the Labor Department said.Amira Karaoud/ReutersOn a more philosophical level, the constant threat of illness, more time with family members, leisure time that gave way to new passions — all may have prompted some workers to reassess how they want to spend their time. Burned out, some people have left their jobs for once-in-a-lifetime experiences, like traveling the world. Others have seen an opportunity to shift careers or branch out on their own.Start-ups surged during the pandemic, particularly in Black communities, as stimulus checks and unemployment benefits helped seed entrepreneurs’ dreams and bolster their confidence.“The pandemic, for a lot of people, was really stressful and caused a lot of uncertainty, so I think what a lot of people did was reflect on their lives,” said Anthony Klotz, an associate professor of management at Texas A&M University who studies employee resignations.Dr. Klotz said people were accustomed to work being at the center of their lives and identities — a reality that may have shifted during the pandemic.“In general, we want a life of contentment and a life that has purpose,” he said. “And I think for many people, they’ve discovered that contentment and purpose for them may lie outside of work.”That was the case for Matt Gisin, 24, who gave notice at his job as a graphic designer at a health and wellness company this month. During the pandemic, he was able to work remotely, and without a commute, he had more time for hobbies like CrossFit and video game streaming.“I got very adjusted to all of this time and all of this freedom,” he said.But slowly, his company began requiring employees to come back into the office, first for two days a week, then three, then four. With so many people commuting to work in their cars, his trip from his home in Mamaroneck, N.Y., to the middle of Long Island could stretch to two hours each way, leaving him little time for his pastimes.“I wasn’t happy anymore,” he said. “I was finding happiness in a lot of outside activities so I took this kind of leap to leave.” He now hopes to find a job in the video game industry.Economists expect the elevated level of quitting to continue for some time, as the pandemic eases and the economy rebalances.“I would be surprised if this ended before the summer ended,” said Andrew Chamberlain, the chief economist for the hiring site Glassdoor. But he also said there was an “expiration date”: A high number of workers quitting will contribute to a labor shortage, eventually forcing employers to raise wages and provide other incentives, which will help lure workers back and re-establish economic equilibrium.In the meantime, he said, workers — especially those with low wages — will continue to gain leverage over employers.“The longer these shortages persist, the more bargaining power you put into the hands of very low-skilled workers,” he said. “There is some evidence that employers are moving in response, and that’s unusual.” More

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    State unemployment claims increased last week.

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    Initial claims for state jobless benefits rose last week, the Labor Department reported Thursday.The weekly figure was about 402,000, up 37,000 from the previous week. New claims for Pandemic Unemployment Assistance, a federally funded program for jobless freelancers, gig workers and others who do not ordinarily qualify for state benefits, totaled 118,000, up 47,000 from the prior week. The figures are not seasonally adjusted. (On a seasonally adjusted basis, state claims totaled 412,000, an increase of 37,000.)In four states — Alaska, Iowa, Mississippi and Missouri — it was the final week in which some or all federal pandemic unemployment benefits were paid, including a $300 supplement to other benefits. A total of 25 Republican-led states have announced plans to discontinue federal benefits this month or next, even though they are funded through September.New state claims remain high by historical standards but are one-half the level recorded in early February. The benefit filings, something of a proxy for layoffs, have receded as businesses return to fuller operations, particularly in hard-hit industries like leisure and hospitality. More

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    State Unemployment Claims Fall Below 400,000

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    Initial claims for state jobless benefits declined last week, the Labor Department reported Thursday.The weekly figure was about 367,000, a decrease of 58,000 from the previous week. New claims for Pandemic Unemployment Assistance, a federally funded program for jobless freelancers, gig workers and others who do not ordinarily qualify for state benefits, totaled 71,000, a decrease of 2,000 from the prior week. The figures are not seasonally adjusted. (On a seasonally adjusted basis, state claims totaled 376,000, a decline of 9,000.)It was the first time the weekly figure for initial state claims had fallen below 400,000 since the outset of the pandemic.New state claims remain high by historical standards but are one-third the level recorded in early January. The benefit filings, something of a proxy for layoffs, have receded as businesses return to fuller operations, particularly in hard-hit industries like leisure and hospitality. More

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    Employers Offer Incentives for Job Applicants

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    Employers are finding ways to get applicants in the door, and to retain employees once they’re hired.College subsidies for children and spouses. Free rooms for summer hotel employees and a set of knives for aspiring culinary workers. And appetizers on the house for anyone willing to sit down for a restaurant job interview.Determined to lure new employees and retain existing ones in a suddenly hot job market, employers are turning to new incentives that go beyond traditional monetary rewards. In some cases, the offerings include the potential to reshape career paths, like college scholarships and guaranteed admission to management training programs.Despite an unemployment rate of 5.8 percent in May, the sudden reopening of vast swaths of the economy has left companies scrambling for workers as summer approaches, especially in the service sector. What’s more, in many cases the inducements are on top of increases in hourly pay.The result is a cornucopia of new benefits as human resources officers and employees alike rethink what makes for a compelling compensation package. And in a pathbreaking move, some businesses are extending educational benefits to families of employees.The labor market was relatively tight before the pandemic stuck in early 2020, with an unemployment rate of 3.5 percent, but the rise of noncash offerings is a new wrinkle. Many large companies find themselves pitted against other giants in the search for workers with similar types of skills and experience and want to stand out, especially in the rush to staff back up after the pandemic.“We knew we had to do something radically different to make Waste Management attractive when you have other companies looking for the same type of worker,” said Tamla Oates-Forney, chief people officer at Waste Management. “There is such a war for talent that compensation isn’t a differentiator.”“You can never have too many drivers,” she said. “When you think about Amazon and Walmart, we’re going after the same population.”The company will pay for employees to earn bachelor’s and associate degrees, as well as certificates in areas like data analytics and business management. In a significant expansion, Waste Management will begin offering these scholarships to spouses and children of workers this year for enrollment in January.“We can do something that really changes people’s lives,” said Jim Fish, Waste Management’s chief executive. “For someone with kids in high school, this is a big deal.”JBS USA, the nation’s largest meatpacker, began offering to pay for college degrees for its 66,000 workers as well as one child per employee in March. The move followed an increase of more than 30 percent in hourly pay over the last year, said Chris Gaddis, head of human resources at JBS USA.At large beef processing plants, floor workers earn $21 an hour, with salaries rising to $30 an hour for employees with more advanced skills. “We’re seeing a lot more innovation both in terms of wages and secondary incentives, but nobody is doing what we’re doing in terms of rural America,” Mr. Gaddis said.The educational incentives at JBS and Waste Management are designed both to reduce turnover and to attract new employees. Each company fully pays tuition at a selected group of institutions; the JBS program offers a wider variety of majors and certificates. With dependents covered for schooling, careers can stretch from years to decades instead.Each time an hourly employee leaves Waste Management, it costs a minimum of $12,000 to search for and hire a replacement, Mr. Fish said. What’s more, among drivers, 50 percent of safety incidents involve those with three years or less on the job.“In terms of safety, the longer you are here, the better you are,” Mr. Fish said. And by paying for education, he added, “there is a real hook.” Waste Management estimates the cost will be $5 million to $10 million for the first year of the employee program.In the wake of the pandemic, employers are thinking more holistically about their employees and their goals, including personal and family life, said AnnElizabeth Konkel, an economist at the Indeed Hiring Lab. Extending the benefits to spouses and children seeks to address those considerations.“You can’t hide your family life,” Ms. Konkel said. “Everybody has had to wildly change what they’ve done the last 15 months.”As generous as the incentives may seem, they can be cheaper than across-the-board pay raises, said Daniel Zhao, a senior economist with the career site Glassdoor. Still, he said, “committing to a new benefit program is a pretty significant move and signals a longer-term commitment than coupons or one-time bonuses.”Nataly Mendoza Yanez joined JBS four and a half years ago as a production floor employee in Tolleson, Ariz., before moving to the human resources department. With help from the company, she is planning to study international business at nearby Glendale Community College in August.“It feels like the opportunity fell from the sky,” said Ms. Mendoza Yanez, who hopes to work for JBS’s unit in Australia one day. “I’m really excited about it. I was going to go back to school, but it’s pricey.”Nataly Mendoza Yanez, who works for JBS in Tolleson, Ariz., plans to use the company’s help to attend a community college.Caitlin O’Hara for The New York TimesThe competition for new hires is especially intense in the leisure and hospitality industry, which has surged back to life after shutting down almost completely last spring.Applebee’s is seeking to hire 10,000 people this summer and announced last month that it would hand out vouchers for a free appetizer to anyone who scheduled an interview. Hoping for 10,000 applicants, the restaurant chain got 40,000 as a result of the offer, said John Cywinski, Applebee’s president.“Our No. 1-selling category is appetizers, so we decided to offer an app for an app,” Mr. Cywinski said. “I’ve got guests coming back in droves, but I don’t have all the team members I’d like.”To attract workers this summer, Omni Hotels & Resorts is offering a range of incentives, including free hotel rooms for summer employees at some properties, as well as guaranteed entrance into the company’s management training program for staff members who stay through Labor Day. New employees will also receive three free nights at the Omni hotel of their choice.“We have put aside guest rooms in our hotels so employees wouldn’t need to worry about where they would live so they could take this job,” said Joy Rothschild, Omni’s chief human resources officer. “We have never taken guest rooms out of inventory for housing before.”Members of the culinary team will get a free set of knives, and weekly sit-downs with the executive chef in the kitchen where they work so they can tap the chef’s expertise.“We needed to do something to grab the attention of culinary students,” Ms. Rothschild said. “I’ve seen a lot of people offering monetary incentives, but we didn’t feel that was enough. The college students coming want something more than the paycheck.”Not that cash has gone completely out of style — all of Omni’s summer hires get a $250 signing bonus plus a $500 retention bonus at the end of the season.Omni has also raised pay and created new tiers in some jobs based on experience. Entry-level housekeepers earn $16 an hour at the Omni Barton Creek Resort & Spa in Austin, Texas, while those with more than two years’ experience now come in at $17 an hour.Chuck E. Cheese, the family entertainment center chain, is hiring 5,000 employees this summer and recently expanded its scholarship program. It is also offering employees $1,500 bonuses when they refer managers.Ms. Rothschild believes that the additional incentives are needed to fill the ranks. If anything, she added, new ones are on the way.“I don’t think we’re done with incentives,” she said. “We want to see how much traction we get with these, but I suspect we will be coming out with more.” More

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    Workers Are Gaining Leverage Over Employers Right Before Our Eyes

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    “Employers are becoming much more cognizant that yes, it’s about money, but also about quality of life.”The relationship between American businesses and their employees is undergoing a profound shift: For the first time in a generation, workers are gaining the upper hand.The change is broader than the pandemic-related signing bonuses at fast-food places. Up and down the wage scale, companies are becoming more willing to pay a little more, to train workers, to take chances on people without traditional qualifications, and to show greater flexibility in where and how people work.The erosion of employer power began during the low-unemployment years leading up to the pandemic and, given demographic trends, could persist for years.March had a record number of open positions, according to federal data that goes back to 2000, and workers were voluntarily leaving their jobs at a rate that matches its historical high. Burning Glass Technologies, a firm that analyzes millions of job listings a day, found that the share of postings that say “no experience necessary” is up two-thirds over 2019 levels, while the share of those promising a starting bonus has doubled.People are demanding more money to take a new job. The “reservation wage,” as economists call the minimum compensation workers would require, was 19 percent higher for those without a college degree in March than in November 2019, a jump of nearly $10,000 a year, according to a survey by the Federal Reserve Bank of New York.Employers are feeling it: A survey of human resources executives from large companies conducted in April by the Conference Board, a research group, found that 49 percent of organizations with a mostly blue-collar work force found it hard to retain workers, up from 30 percent before the pandemic.“Companies are going to have to work harder to attract and retain talent,” said Karen Fichuk, who as chief executive of the giant staffing company Randstad North America closely tracks supply and demand for labor. “We think it’s a bit of a historic moment for the American labor force.”This recalibration between worker and employer partly reflects a strange moment in the economy. It’s reopening, but many would-be workers are not ready to return to the job.Yet in key respects, the shift builds on changes already underway in the tight labor market preceding the pandemic, when the unemployment rate was 4 percent or lower for two straight years.That follows decades in which union power declined, unemployment was frequently high and employers made an art out of shifting work toward contract and gig arrangements that favored their interests over those of their employees. It would take years of change to undo those cumulative effects.But the demographic picture is not becoming any more favorable for employers eager to fill positions. Population growth for Americans between ages 20 and 64 turned negative last year for the first time in the nation’s history. The Congressional Budget Office projects that the potential labor force will grow a mere 0.3 to 0.4 percent annually for the remainder of the 2020s; the size of the work force rose an average of 0.8 percent a year from 2000 to 2020.An important question for the overall economy is whether employers will be able to create conditions attractive enough to coax back in some of the millions of working-age adults not currently part of the labor force. Depending on your view of the causes, the end of expanded pandemic-era jobless benefits might have an effect too. Some businesses may need to raise prices or retool how they operate; others may be forced to close entirely.Higher wages are part of the story. The jobs report issued on Friday showed that average hourly earnings for nonmanagerial workers were 1.3 percent higher in May than two months earlier. Other than in a brief period of statistical distortions early in the pandemic, that is the strongest two-month gain since 1983.But wages alone aren’t enough, and firms seem to be finding it in their own best interest to seek out workers across all strata of society, to the benefit of people who have missed out on opportunity in the last few decades.“I’ve been doing this a long time and have never felt more excited and more optimistic about the level of creative investment on this issue,” said Bertina Ceccarelli, chief executive of NPower, a nonprofit aimed at helping military veterans and disadvantaged young adults start tech industry careers. “It’s an explosive moment right now.”In effect, an entire generation of managers that came of age in an era of abundant workers is being forced to learn how to operate amid labor scarcity. That means different things for different companies and workers — and often involves strategies more elaborate than simply paying a signing bonus or a higher hourly wage.At the high end of the labor market, that can mean workers are more emboldened to leave a job if employers are insufficiently flexible on issues like working from home.It also means companies thinking more expansively about who is qualified for a job in the first place. That is evident, for example, in the way Alex Lorick, a former South Florida nightclub bouncer, was able to become a mainframe technician at I.B.M.Mr. Lorick often worked a shift called “devil’s nine to five” — 9 p.m. to 5 a.m. — made all the more brutal when it was interspersed with day shifts. The hours were tough, but the pay was better than in his previous jobs, one at a retirement home and another serving food at a dog track. Yet it was a far cry from the type of work he had dreamed about in high school, when he liked computers and imagined making video games for a living.As a young adult, he took online classes in web development and programming languages, but encountered a Catch-22 many job seekers know well: Nobody wanted to hire a tech worker without experience, which meant he couldn’t get enough experience to be hired. College wasn’t for him. Hence the devil’s nine to five.Until late last year, that is. After months on unemployment during the pandemic, he heard from I.B.M., where he had once applied and been rejected for a tech job. It invited him to apply to an apprenticeship program that would pay him to be trained as a mainframe technician. Now 24, he completed his training this month and is beginning hands-on work in what he hopes is the start of a long career.“This is a way more stable paycheck, and more consistent hours,” Mr. Lorick said. “But the most important thing is that I feel like I’m on a path that makes sense and where I have the opportunity to grow.”Before Adquena Faine began an I.B.M. apprenticeship to become a cloud storage engineer, she was driving for ride-hailing services to support herself and her daughter, dealing with the erratic income and sore back that came with it.“I really hate driving now,” she said. “I could feel the car vibrating even when I wasn’t in the car.”She had attended but not completed college, and served in the Air Force, but the information technology industry was new to her.“They were confident they could teach me what I needed to know,” she said. “It was intense, but I didn’t want to let myself down or my baby girl down.”The hiring of Ms. Faine and Mr. Lorick was part of a deliberate effort by I.B.M. to rethink how it hires and what counts as a qualification for a given job.The apprenticeship program began in 2017, and thousands of people have moved through that and similar programs. Executives concluded that the qualifications for many jobs were unnecessarily demanding. Postings might require applicants to have a bachelor’s degree, for example, in jobs that a six-month training course would adequately prepare a person for.“By creating your own dumb barriers, you’re actually making your job in the search for talent harder,” said Obed Louissaint, I.B.M.’s senior vice president for transformation and culture. In working with managers across the company on training initiatives like the one under which Mr. Lorick was hired, “it’s about making managers more accountable for mentoring, developing and building talent versus buying talent.”“I think something fundamental is changing, and it’s been happening for a while, but now it’s accelerating,” Mr. Louissaint said.Efforts like the one at I.B.M. are, to some degree, a rediscovery in the value of investing in workers.“I do think companies need to relearn some things,” said Byron Auguste, chief executive of Opportunity at Work, an organization devoted to encouraging job opportunities for people from all backgrounds. “A lot of companies, after the recessions in 2001 and 2008, dismantled their onboarding and training infrastructure and said that’s a cost we can’t afford.“But it turns out, you actually do need to develop your own workers and can’t just depend on hiring.”Any job involves much more than a paycheck. Some good jobs don’t pay much, and some bad jobs pay a lot. Ultimately, every position is a bundle of things: a salary, yes, but also a benefits package; a work environment that may or may not be pleasant; opportunities to advance (or not); flexible hours (or not).Statistics agencies collect pretty good data on the aspects of jobs that are quantifiable, especially salary and benefits, and not such great data on other dimensions of what makes a job good or bad. But it is clear, as the labor market tightens, that people routinely favor those less quantifiable advantages.That has become vividly apparent in the restaurant industry, which is facing extreme labor shortages.“Traditionally in restaurants, it was: ‘Hey, this is the job. If you want these hours, great; if not, we’ll find somebody else,’” said Christopher Floyd, owner of the hospitality industry recruitment firm Capital Restaurant Resources in Washington. “Now employers have to say, ‘You have the qualities we’re looking for; maybe we can work out a more flexible schedule that works for you.’ Employers are becoming much more cognizant that yes, it’s about money, but also about quality of life.”Whether it’s a bigger paycheck, more manageable hours, or a training opportunity offered to a person with few formal credentials, the benefits of a tight labor market and shifting leverage can take many forms.What they have in common — no matter how long this shift toward workers lasts, or how powerful a force it turns out to be — is that it puts the employee in the position that matters most: the driver’s seat. More

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    Federal Unemployment Aid Is Now a Political Lightning Rod

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    Republican-led states are cutting off relief months ahead of schedule, citing openings aplenty. Some jobless workers face hardships and tough choices.Of the more than four million people whose jobless benefits are going to be cut off in the next few weeks, Bre Starr will be among the first.That’s because Ms. Starr — a 34-year-old pizza delivery driver who has been out of work for more than a year — lives in Iowa, where the governor has decided to withdraw from all federal pandemic-related jobless assistance next Saturday.Iowa is one of 25 states, all led by Republicans, that have recently decided to halt some or all emergency benefits months ahead of schedule. With a Labor Department report on Friday showing that job growth fell below expectations for the second month in a row, Republicans stepped up their argument that pandemic jobless relief is hindering the recovery.The assistance, renewed in March and funded through Sept. 6, doesn’t cost the states anything. But business owners and managers have argued that the income, which enabled people to pay rent and stock refrigerators when much of the economy shut down, is now dissuading them from applying for jobs.“Now that our businesses and schools have reopened, these payments are discouraging people from returning to work,” Gov. Kim Reynolds of Iowa said in announcing the cutoff. “We have more jobs available than unemployed people.”While the governor complains that people aren’t returning to work soon enough, however, some Iowans respond that they are being forced to return too soon.“I’m a Type 1 diabetic, so it’s really important for me to stay safe from getting Covid,” Ms. Starr said, explaining that she was more prone to infection. “I know that for myself and other people who are high risk, we cannot risk going back into the work force until everything is good again.”But just what does “good again” mean?Covid-19 cases have been declining in Iowa as they have throughout the country, and deaths are at their lowest levels since last summer. State restrictions were lifted in February, businesses are reopening, and Iowa’s unemployment rate was 3.8 percent in April, the latest period for which state figures are available — much lower than the national 6.1 percent that month. (Unemployment rates in the 25 states that are cutting off benefits ranged from 2.8 percent to 6.7 percent.)Still, an average of 15,000 new cases and more than 400 related deaths are being reported daily across the country, and barely 40 percent of the population has been fully vaccinated.Most economists say there is no clear, single explanation yet for the difficulty that some employers are having in hiring. Government relief may play a role in some cases, but so could a lack of child care, continuing fears about infection, paltry wages, difficult working conditions and normal delays associated with reopening a mammoth economy.The particular complaints that government benefits are sapping the desire to work have, nonetheless, struck a chord among Republican political leaders.In Ms. Starr’s case, Ms. Reynolds’s move to end federal jobless relief in Iowa is likely to have its intended effect.Ms. Starr can be counted among the long-term unemployed. She has relied on a mix of pandemic-related benefits since last spring, when she left her job as a delivery driver for Domino’s Pizza after co-workers started getting ill.She could probably have already gotten her job back; Domino’s in Des Moines is advertising for drivers. But Ms. Starr has been reluctant to apply.“A lot of people in Iowa don’t wear masks — they think that Covid is fake,” said Ms. Starr, who worries not only about her own susceptibility to infection but also about the health of her 71-year-old father, whom she helps care for: He has emphysema, diabetes and heart troubles.An early withdrawal from the federal government’s network of jobless relief programs affects everyone in the state who collects unemployment insurance. Ms. Starr, like all recipients, will lose a weekly $300 federal stipend that was designed to supplement jobless benefits, which generally replace a fraction of someone’s previous wage. In most of the states, the decision will also end Pandemic Unemployment Assistance, which covers freelancers, part-timers and self-employed workers who are not normally eligible for unemployment insurance. And it will halt Pandemic Emergency Unemployment Compensation, which continues paying people who have exhausted their regular allotment.In addition to the $300 supplement, Ms. Starr gets $172 a week in Pandemic Unemployment Assistance. The total is about $230 less than she earned at her previous job. The government checks pay for her rent, food and some of her father’s medicine, she said.Ms. Starr, who is vaccinated, said the governor’s order would probably force her to go back to work despite her health fears. She is thinking about some kind of customer service job from her home, although that would require her to buy a laptop and maybe get landline telephone service, she said. Absent that, she said, she may have to take another delivery job or work in an office.Whether her case is evidence that ending jobless benefits early makes sense depends on one’s perspective.A brewery in Phoenix. As local economies flicker back to life, federal emergency benefits have prompted a debate over whether pandemic jobless relief is helping or hindering the recovery.Juan Arredondo for The New York TimesIn many cases, the problem is not that people don’t want to work, said Jesse Rothstein, a professor of public policy and economics at the University of California, Berkeley. Rather, benefits give the jobless more options, he said, like an ability “to say no to things that maybe aren’t safe or aren’t good fits.”Mr. Rothstein, though, cautioned against drawing broad conclusions.“The reopening happened really quickly,” he said. As a result, he said, it’s not surprising that there is friction in ramping up and hiring that could be unrelated to benefits. “It may just be that it takes a few weeks to reopen,” he added. “Some of the trouble employers are having in finding workers is that they all tried to find them the same day.”At the online job site Indeed, job searches in states that announced an early end to federal unemployment benefits picked up relative to the national trend. But the increase was modest — about 5 percent — and vanished a week later, said Jed Kolko, the chief economist for Indeed. And low-wage jobs weren’t the only ones to attract more responses; so did finance positions and openings for doctors.Aside from any discussion about the impact of jobless benefits on the labor market, economists have warned of long-lasting scars inflicted on the economy by the pandemic.“It’s important to remember we are not going back to the same economy,” the Federal Reserve chair, Jerome H. Powell, has said. “This will be a different economy.”“The real concern,” he said, “is that longer-term unemployment can allow people’s skills to atrophy, their connections to the labor market to dwindle, and they have a hard time getting back to work.”Roughly 41 percent of the nation’s 9.3 million unemployed fall into the long-term category, defined as more than 26 weeks. About 28 percent of the total have been unemployed for more than a year.Historically, this group, which is disproportionately made up of Black and older Americans, has had a tougher time getting hired. That pattern was likely to be repeated even in the unusual circumstances caused by the pandemic, said Carl Van Horn, the founding director of the Heldrich Center for Workforce Development at Rutgers University.Employers tend to take a negative view of people who have been out of work for an extended period or have gaps in their résumés, regardless of the reasons, Mr. Van Horn said.“Employers always complain about not being able to find the job seeker they want at that moment at the price they are willing to pay, whether it’s the best economy in 50 years or a terrible economy,” he said.The problem with prematurely ending jobless benefits, he said, is that “such a broad brush policy also punishes people who are also desperately looking for work.”That’s the situation that Amy Cabrera says she faces in Arizona. Since she was furloughed last summer, Ms. Cabrera, 45, has been living off about $500 a week in unemployment benefits, after taxes — roughly half the $50,000 salary in her previous job conducting audits in the meetings and events department at American Express.To make ends meet, she has given up the lease on her car and sublet a room in the house she rents in the San Tan Valley, southeast of Phoenix. “I’m paying for my food — whatever I need to survive — and that’s it,” she said, as she sat in the used 2006 Jeep she bought so she would not be carless. Food stamps are helping pay for her meals.But Ms. Cabrera rejected the idea that there were plenty of jobs to be had in Arizona, where the governor has moved to end the $300 federal supplement on July 10. Many positions she is qualified for, including executive administration and office management jobs, are paying $15 an hour, she said, far from enough to pay her $1,550 monthly rent and part of her son’s college tuition. Jobs in Phoenix or Tempe would require her to commute nearly two hours each way during rush hour. And because of a bad back, she can’t have a job that would require her to spend time on her feet.“I have desperately been looking for work,” Ms. Cabrera said. Still, of the roughly 100 jobs she estimated she had applied for, she has had only one interview.She said she didn’t know how she would live on her remaining unemployment benefits — $214 a week after taxes — when she loses the $300 supplement.“I really don’t have an answer for that yet,” she said. “I’ve really just been trying to roll with the punches.” More